Posts made by joseph_1979

@user_697868551373008_697868551373008 This is based on PIR which detects the Infrared emitted by the object and it is triggered when the object crosses adjacent slots. If you approach the PIR then it takes time to trigger the PIR until you come within 5 metres when the adjacent slots are nearer. So the best location is that the PIR direction is perpendicular to the direction of motion of the object.

Note that PIR have a short range of max 10m with the sensitivity set to the highest value. And when the camera is IDLE only the PIR circuit is drawing current. When it is triggered it will start the application, start the recording, identifying the object tyoe and triggers the push notification/email. So it takes time. Sometimes as you stated the object is not shown in the video as it has already passed the FOV.

Best option is to have dc powered cameras which are constantly recording and their detection is based on pixel changes. Here you will get recording before the cam was triggered.

@stingray_736374312435858 Just purchase a gun and voila' Spray vinegar.

@nwj629_327117960335613 So far no update from senior support. Will update you once I get a solution.

@glenn-tracy_460916285792453 It cannot be done. Chime will only sound when the button is pressed. However, you can use the siren which shall sound once a person is detected but it will be annoying.

@cu79 I suggest you to take it up with support. Submit your request on https://support.reolink.com/requests/

@tom_62394846073005 I didn't say anything wrong.

@stingray_736374312435858 You need to tune it to your environment. Just a bit of patience. Mine detects lots of cats during the night searching for food.

@corky_737880191164642 But it is a timer right :). Did you get any improvements?

@koach_401182455079094 Try to add it using its UID. I too have issues with v8.14.0 where the control icons are not visible. I revert back to v8.12.1 while they are investigating.

@darren_45694410696 Check this out https://community.reolink.com/topic/4099/purchasing-multiple-chimes-for-doorbell

I saw a number of customers who successfully paired Kerui chimes. Just a few bucks.

Note that doorbell can take up to 5 chimes.

@tom_62394846073005 Are the cameras POEs? Which models? Best practice is to connect them through a switch rather directly to the NVR. In such a situation one can still access the cameras even though the NVR is down. Apart from other functionalities.

It could be that the customer care person is a new recruitment.

@drealine_329342379503810 It takes some time for the application to show Motion Mark on all the cameras. This happened to me on my Android appl. Maybe you can delete it and add it through UID. Have no idea what's the condition implemented on their application to add this feature for the camera.

@corky_737880191164642 Try to increment the delay timer say to 2s.

@user_752702899830991_752702899830991 According to its specs, it doesn't support http/https. No ONVIF.

@user_752702899830991_752702899830991 I don't use Synology. Try at Reddit community.

@oakmont_633419891937300 Most of the doorbells on the market are black but you did the right thing to request support.

@tricia-quintela_383269959254254 Just follow the procedure outlined at https://support.reolink.com/hc/en-us/articles/9516370371097-How-to-Reset-Argus-2E/?gclid=Cj0KCQjw4vKpBhCZARIsAOKHoWQfEUnkwN_wdOXECqu-OwT4hj3aXWWY80Wx_P1WqgtdnIF5UHajbnwaAv8jEALw_wcB

@yanivoscam_550593843826858 No. You need to leave the client running in the background. Other alternatives are to add an NVR or ftp the files to an ftp server or to store them on local SD.