Posts made by joseph_1979

@sebastianreineborg_340458955964638 There is similar issue with the Win client v8.14.0. Picture quality has been degraded. They need to optimise the player.

@sebastianreineborg_340458955964638 What is the upload speed of the router to which the camera is connected? And did you experience this on the new app v4.41.1.1? If yes then I suggest you to submit a request to support on https://support.reolink.com/requests/

@sebastianreineborg_340458955964638 Do you experience the same lagging if you connect the iphone to the same WIFI network?

@arterton_377256427802856 You can find old Win clients in my reply (in French) to a member at https://community.reolink.com/topic/6925/pc-client-v8-14-0/5?post_id=26768&_=1700164715519

Before rolling back try this https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.14.1.exe

@arterton_377256427802856 I cannot say whether the dev team read it or not. If this doesn't solve the issue then email Reolink support.

Group policy has nothing to do with audio. Try v8.11.0

Can you delete one camera and add it again through its UID?

@dpizzas-dburger_503834075242660 Est-ce le modèle fonctionnant sur batterie ? Est-ce que vous envoyez par FTP les clips enregistrés ? tu enregistres sur SD ou NVR?

@everett_316528522236091 No. Battery operated cameras cannot be connected to any of Reolink NVRs.

@ed_758691584823482 We have requested this for some time. Please submit your request on https://support.reolink.com/requests/

@user_758133884375238_758133884375238 I suggest you to submit your request on https://support.reolink.com/requests/ The more requests they receive the higher the probability of being implemented.

@arterton_377256427802856 Can you disable hardware acceleration from main menu? Another attempt would be to add DirectX redist. Else reach out Reolink support.

@user_598480655192106_598480655192106 Most of Reolink cameras operate between -10°C and +55°C (14°F~131°F). If you are going below -10 C then avoid battery operated cameras.

@c-v_226135858135226 The SP2 provides a power of 5.8W at 6V. This gives a max current of 0.96A. The camera has built in circuitry to prevent overcharging. As long as the power management is able to provide this then there is no issue. The issue that you might have is the input voltage required by the the power unit. If you are doubtful then insert a 1A fuse.

@user_759118822383786_759118822383786 Have a look at https : // www . etsy . com / listing / 1547502962/ reolink-wifi-poe-steel-doorbell-guard

Specifically for Reolink doorbell.

Please remove the spaces as this site won't allow me to include URL.

@epc-reolink-cameras_747818495504607 Which model?

@cédric_756173795434660 Excellent. Fore sure it was either the cable or the connector. There are cable testers.

@dubster5_327288850321542 The issue is that the WIFI signal transmitted by the old Router is stronger than the one transmitted by the new router. Ensure that you have same signal level at the camera. Then connect it to the new router and switch off the old router.

@cédric_756173795434660 It is a connected issue. If you changed one and it was working why did you change the other end? Always leave some loose cables. That's what I say to my engineers when cabling cabinets to host the servers.

@user_758621586436312_758621586436312 I did ask for it but they are not willing to share. If you need an update I kindly ask you to email support.

@issom I received 8.14.1 (Windows) to correct the disappearance of the icons bar. They are working on the other issue of low video quality when selecting CLEAR. Once the player is optimized they will release an upgrade.

@user_670886045503608_670886045503608 I have seen this complaint and people have to disable the VPN to access the NVR. I suggest you to email support for further investigation.