Posts made by joseph_1979

@doug_752101354516718 Uh we have been asking this for quite some time. We asked for status, schedule and more settings on the Scene Mode. This is on the application and doesn't entail any changes in the firmware. At least on Android and IoS. Hope we see this implemented.

@nourdin-ikke_283965697560810 Not yet. I am still awaiting a fix from support. It should be easy to fix...........

@gprob_727877509505248 I would untag any motion from recording/email/push notification and allow AI detection.

See my reply to another member at https://community.reolink.com/topic/6980/recording-radius-distance?post_id=26594&_=1699101310753

@orimate_657831774662751 According to the download center (https://reolink.com/ca/download-center/?gclid=CjwKCAjw15eqBhBZEiwAbDomEviJii9_7YDFM6GBC9cCK2gPj1yveA6N-G6bxPhS-u8pY63veEEzOhoCG-oQAvD_BwE) the stable firmware is v3.1.0.951_22041567 and this includes AI. You have two options, either to email Reolink support or download the firmware from the Reolink Donwload Center and use the client to update it.

Being an engineer I would opt for the first but if you don't want to risk then ask for Reolink assistance.

Note that there is a site running by third party which archives the firmware of Reolink units. https://[censored]/AT0myks/reolink-fw-archive

@input_343270296944801 Submit your request on https://support.reolink.com/requests/

@kevin_603403140067368 Submit the details here https://support.reolink.com/requests/

@input_343270296944801 This is old. There are newer firmware as can be seen in the unofficial site at https://[censored]/AT0myks/reolink-fw-archive

To ensure you have the newest official firmware email Reolink support.

@user_754824399286440_754824399286440 Reolink is more oriented to cameras than IoT.

@corky_737880191164642 You need to get to each camera to see if it is enabled/disabled. Too cumbersome. We have requested to have status, additional settings and schedule added to the scene features. A few months ago the community Reolink Administrator asked us in a survey what we need to have in the scene feature.

Check this out https://community.reolink.com/topic/6233/survey-on-reolink-app-scene-mode?post_id=23852&_=1699003230343

@erda_752207801675934 Try to untag any motion from recording/email (if you use it) and push notification (if you use it). Leave only AI detection.

@user_754645884567794_754645884567794 Some say 8.11.0 is better and more stable. However, I am on v8.12.1. It takes some seconds before the view appears but otherwise I had no issues.

@acanicio_729093081293029 or Cerberus ftp server.

@calcanius_661775128809567 Now better. Yes they have removed it from landscape in the last few versions. It's only available in portrait mode. I will report it to support. Please report it too.

@acanicio_729093081293029 Hi Axel. Yes this is what I have reported to support. First they display the icons bar and then they superimpose it with the picture in both live view and playback. Thanks.

@user_753791312642299_753791312642299 Does the NAS have FTPS? Because the camera connects with FTP and asks to use FTPS. In order to understand what is happening you need a wireshark trace together with the logs at NAS.

Try to write on the logged directory rather than allowing camera to create one and give full authority to the account.

Remove any trailing / in the directory name. 452 error may be thrown due to the camera is unable to create directory or file.

@steve_364942210965687 That's a good suggestion. Submit your request to https://support.reolink.com/requests/

@jrocksk8_744015515463858 What I suggest you is to submit your request on https://support.reolink.com/requests/ I don't think that Reolink developers will be reading our requests.

Rather than 24/7 it could be for a few hours.

@jrocksk8_744015515463858 The main issue is the battery.

@mvbl Submit your details of the issues on https://support.reolink.com/requests/