Posts made by joseph_1979

@colin-grimshaw_430254205366491 I suggest you to submit your request to Reolink support.

@reo_755227363279092 This should be a mandatory feature from day 1. Please submit your request to support and include all the details.

@reo_755227363279092 Submit your request to Reolink support. The more requests they have the higher the probability of implementing it.

@gbee_140374135459980 Try to take it up with the support. They might change it for you.

@karschti_637593818415162 Oh so you have one SSID for both 2.4G and 5G bands. Check if on the router you can assign different SSID for the 2.4G and 5G bands. This is what I did on my home router. And I have no issues.

@karschti_637593818415162 You're welcome. They are now optimising the resolution when selecting the CLEAR mode.

@acanicio_729093081293029 Bien sûr, je parle français. Je l'ai étudié pendant 5 ans.

En effet la barre d'icônes était superposée à l'image. J'ai fourni toutes les informations au support.

Néanmoins, le problème a été corrigé et résolu. Il y a maintenant un problème de résolution et cela est en cours d'investigation et j'espère que la résolution en mode clair sera optimisée par rapport à ce que nous obtenions dans les versions précédentes.

Profitez bien de la journée. Ici, c'est absolument ensoleillé ha ha ha....

@swedehunter_755260502040801 Submit your requets to support on https://support.reolink.com/requests/

@karschti_637593818415162 Reolink haven't yet implemented WIFI preference on the TrackMix. So in your case I suggest you to change the SSID from the router side and connect the Trackmix to the new 5G SSID. Ensure that the signal is strong.

@swedehunter_755260502040801 I suggest you to submit your request to https://support.reolink.com/requests/

@user_755802598760632_755802598760632 This is rightly available on most cameras with the exception of battery operated ones.

@karschti_637593818415162 This is an issue which has been rectified and Reolink shall shortly release an updated version.

@user_711725607157890_711725607157890 Indeed it looks like a Java issue.

@gbee_140374135459980 Good. Always read the specifications of the device before purchasing and check the reviews from different sites. Being an engineer, this is what I do.

@user_755993676591338_755993676591338 Yes it should come up if the ambient light is below the threshold of its sensor. If not then it won't lit. I assume you set it to smart night and enabled for all detection. It is working fine on my E1 OD and E1 OD Pro.

To test it place it in a dark room.

@corky_737880191164642 But the one on CX410 is worst.

@corky_737880191164642 I have the same issue with the E1 Zoom cameras. As you stated the audio is like being recorded underwater. You can't recognise what they are saying especially the recording which is worst than live. I have taken it up with support to increase the microphone gain but I didn't get a solution. In my opinion they need to change the microphone circuitry to be similar to what is implemented on others like RLC-511/811, TrackMix, Argus, etc.

@gbee_140374135459980 RLC-811A/TrackMix are quite good but before concluding have a look at the comparison sheet prepared by a moderator at the Reddit Reolink community. https://www.reddit.com/r/reolinkcam/comments/z6caqk/reolink_specs_comparison_charts/

@issom I have an issue on the Win v8.14.1 and I rolled back to v8.12.1. Support informed me that engineering team is investigating. In my case the icons bar is not visible as it is superimposed by the image. Solution is easy.

@user_755919996252341_755919996252341 Kindly submit your complaint to support on https://support.reolink.com/requests/