Posts made by joseph_1979

@james-jenner_683177101791235 Cat5e is more than adequate (max 100m). It provides a bw of 1G at 100MHz.

@david_391049451880619 Kindly submit your request on https://support.reolink.com/requests/

I cannot help as I don't have an NVR.

@dgordon42_415060065599711 Hi Gordon, I am a customer like you and I do help members based on my engineering and software skills. I have already emailed senior support asking them to increase resources in development and testing. Testing should be done on the whole application and not what had been developed or changed. It has to go through the whole ATP (Test list) for ALL the functions. The application is not that complicated. This is not a Mobile Switching Center with all the interfaced entities. Suffice to say that it took me over a year to test an MSC and migrate all the MSISDNs. But the testing period really paid off as the result was 'Zero Issues'.

I have developed a lot of applications and I did include debugging feature whereby the customer enables it and logs all the events. So it will be easy for me to know what went wrong. Well, I suggest and then it's up to them to see what to implement. I just say it once.

@roy-geraets_628423401263138 Can you confirm that this is the case when you try to connect from another network?

@kristof Correct but only on live clear mode. Not yet available on Playback at least on my Trackmix and Argus 3 Ultra. And on Trackmix it is only available on the Telephoto view. Still need more work to cater for all objects and AI cameras. But they are on it and so we shall see it fully implemented in the near future. Well done guys.

@railfan-arizona_485965826351268 Thanks. As I suspected issue is when connecting with the P2P relay servers. They need to improve the communication protocol.

Keep chasing them.

@ic24338868_704445506318702 Today its available in Europe. And doesn't cover all AI cameras either. But it is still being developed.

@mark_628588886466591 Yes you are right. I misplaced it with the 542WA. So this is a new cam. Do you see any blue/red led lit on the front?

@mark_628588886466591 Reset camera and start again. You need to setup the WIFI again. Ensure there is a 5G Hz strong signal at the canera location.

@user_738593635447006_738593635447006 It has but limited to person detection. There is also non-detection zone too.

@user_592437084483609_592437084483609 Thanks.

@ergomanservices_704492722979564 I would connect all to the RLN36 and use the external alarm to trigger your security system. Once again ensure that what is provided from the RLN36 is compatible with the input of your security system. So get the specs of the triggering method on your security system and ask Reolink support if this is compatible with the RLN36. Ensure yourself that the RLN36 fits your purpose.

Unfortunately the methods (IFTTT to external devices, MQTT, Matter, HTTP request, etc) I mentioned are not yet available on Reolink units.

@reolinkshayla I still have the Argus 2 and they are still working without any issue. From 1080p to 12MP in just 5 years. Who knows where we will be in 5 years time!!

@issom Great. So it's available in the US. In Europe we are still in the 'WAIT' state :).

@james-jenner_683177101791235 They are sealed. I have never seen any LED floodlight with the LEDs chip replaceable.

@drealine_329342379503810 I suggest you to submit your request on https://support.reolink.com/requests/

@ergomanservices_704492722979564 Depends on the features available on the security system you have? RLN16 (NVR) has no external I/P and O/P triggers. These are only available on the RLN36.

Check methods of interfacing on your security system.

@user_721020970066170_721020970066170 I presume you have checked with the download center to ensure you have the latest fw for all entities. Unfortunately I don't have this setup and can't assist. So I kindly submit your request on https://support.reolink.com/requests/

@sam-de-andrade_521565391970471 Currently the cloud service provided by Reolink doesn't allow scheduled recording for person/vehicle/pet/any motion. So each time it is triggered (even outside configured schedule) it will be forwarded to the cloud)

I have seen other members requesting this feature. Kindly submit your request to https://support.reolink.com/requests/

@john_737493699104979 I suggest you to submit your request to support on https://support.reolink.com/requests/