Posts made by joseph_1979

@user_716306939105533_716306939105533 Enabling and disabling recording on all cams can be achieved through scene modes. But this lacks scheduling and status. Recently Reolink in a survey asked customers what they want to enhance in the scene mode. You can still give your input. Search it in this community.

@doug_356568532140246 Apart 5 min there are other intervals such as 30 min and 1 hour. Nevertheless I agree that there should be specific daily settings other than regular intervals. I will ask senior support. Kindly send your request too to Reolink support. The more requests they got for the same feature the higher will be the probability to implement.

@mamymam2013_465350299701478 I am a customer like you and trying to help. When you access your cameras from an external network then your PC and the cameras are connected to the P2P Relay servers provided by AWS/Azure. So the media flows from camera to the P2P Relay servers and from the P2P Relay servers to your PC. This obviously entails for bandwidth and I guess to avoid any congestion the developers opt to put it always to the default value 'FLUENT'. Note that bandwidth usage on the AWS/Azure servers come at a cost. Nothing is free in this world.

@marian-siczek_715086104985814 Check out this link https://support.reolink.com/hc/en-us/articles/9058739003161-How-to-Set-up-Alarm-In-Out-on-NVR/

@reolink-lorenz Can you please update the members with any updated Roadmap of your products? Thanks.

@tomo5432_677809804653234 Definitely the camera is detecting motion. Try to reduce the sensitivity and see if you get the same files. Setting the size of the file or changing the transport mode/port of FTP won't help.

@rob-bacon_109652065468548 It seems that H.265 is not supported on the current Webui. I never came across as I normally use their clients.

@cgrey8308_388961223586043 As per your description I presume that you have an NVR. In order to have the cameras connected to another site ensure that the cameras have UIDs. If not then you are unable to access them from any remote locations.

@kmasonnz_686156735374006 A number of customers have requested a second chime but haven't got any feedback if they got it or not. I also read that a customer was able to connect a generic 433Mhz chime successfully with the Reolink doorbell.

@Lorenz Can you please check whether additional chimes are available in your stores?

@lollygag098_197170271973596 So on the right window you see that the cameras are connected by in the live view you do not see anything. Perhaps audio only. If this is the case them email support and they will provide you with a tool to update your DirectX.

@doug_356568532140246 Try to email support and forward your request.

@steve-guides_288036139114653 Under record untag any motion. Moreover ensure you tag the override recording so that the files will be overwritten once the SD is full.

@user_699661102559440_699661102559440 Just do a search on the internet and include openssl. All you need is just three commands. Then go to HTTPS setting on the camera menu and import the pem and key files generated.

@user_717581899391160_717581899391160 All you need is to use openssl command. First generate the csr and key files and then use these to generate the pem file. So easy.

@user_717701917094131_717701917094131 Check this out https://support.reolink.com/hc/en-us/articles/360012226514-All-available-ways-to-record-videos-for-IP-cameras/

Yes you can. Ensure that your camera can be bound to the cloud. It's available in the above URL.

@user_717115357221040_717115357221040 There is no patrolling on Trackmix. Check this link https://support.reolink.com/hc/en-us/articles/360008746833-How-to-Set-up-Patrol-via-Reolink-App/?gclid=EAIaIQobChMIy73v2qCggAMViIVoCR3JrwvOEAAYASAAEgIZ2vD_BwE

@keith-longstaff_428496362438878 First try to reboot it and if there is no recording then restore it. By restoring all parameters are set to their default value except the WIFI settings. Also check that the microSD is good.

@mrstsims_681782004461724 Calling your smartphone is not yet available on Reolink doorbell. Only push/email notifications are available.

@Lorenz Kindly let us know when this feature shall be available to the doorbell.

@user_717701917094131_717701917094131 We did request this to Reolink with possible actions and distinct ringing as provided by competitors. They have it for a keen and wifi doorbell but you need to purchase a plan. It needs some computation and filtering at the cloud. Kindly send your request too to Reolink support.

@amg-a35_715936180670707Yes there you can load the cert and key files. By default Reolink cams come with a self signed certificate and this shall suffice for most applications.