Posts made by joseph_1979

@andreyrouk_670275300401177 Networks/Advanced/Server Settings

@andreyrouk_670275300401177 Enable RTSP and ONVIF and try again using VLC.

@das-dos_208145718501556 Try this without token and ensure https is enabled. None of my cameras have the patrol feature :(.

curl -s -k -X POST -H "Content-Type: application/json" -d "[{\"cmd\":\"PtzCtrl\",\"action\":0,\"param\":{\"channel\":0,\"op\":\"StartPatrol\",\"id\":0}}]" "https://192.168.1.X/cgi-bin/api.cgi?user=${username}&password=${passwd}"

@user_702496898662565_702496898662565 I suggest you to email Reolink support. They shall reply within 24 hours. I don't have any nvr and so I cannot help. First check this out https://support.reolink.com/hc/en-us/articles/10355774385945-Troubleshooting-for-RLN36/

@user_702445053329578_702445053329578 Issue can be the ISP bandwidth or the Radio Acceess network bandwidth (mobile which i do not think unless you are on 4G). I think the issue is your upload speed of 24Mbps. That's too low. 8MP camera may peak at 18Mbps. Recall that from camera side the upload bandwidth is important and from your smartphone the download speed. When you have the issue try to measure the UL speed either from pc or smartphone connected to your home network.

@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.

@user_694815223382207_694815223382207 Please proceed with the request. But you can select clear mode in playback and download the file in high def.

@user_702132770812051_702132770812051 So under AUDIO you have record audio enabled right? On the Android and Window client do you hear the audio while in live view? While in the live view click on the record icon and then check the audio in the recorded file.

@myreolink_533265780207845 It indicates that motion has been detected. Check out this link for a description of all the icons appearing on Reolink https://support.reolink.com/hc/en-us/articles/17282649291545-Intruduction-to-the-Buttons-and-Icons-on-Live-View-Page-of-Reolink-NVR-New-UI-/

@davidandrewpowell81_526149738635440 I am on 8.10.4 and I didn't experience any of the three issues mentioned above. Note that I am connected directly to the cameras (no NVR).

@watching-my-front_491720509902978 Check this link https://support.reolink.com/hc/en-us/articles/900000616663-Can-I-Use-Reolink-Cameras-with-iCloud/#:~:text=The%20models%20which%20support%20the,TrackMix%204G%2C%20TrackMix%20LTE%2C%20Reolink

@t-saint_696989900566706 If there is no activity within 10s the camera returns to its guard point position. However, this is readily available on the Trackmix models through two parameters, namely, object stops and object disappears timers. Please email support and see if they can apply it on your model.

@ask_670415497359871 Which client and camera model are you using?

@spencer_415837063233716 it is visible.... Well there is a scope of low resolution. If you are roaming and want to view some videos on 3G. Most probably you won't see it on 3G at high resolution and that higher resolution implies more data transfer and subsequently paying more. So you have the option to chose.

@rac8006_698631963971833 Can you email support on this? I do not have an nvr and cannot check. You could have used a monitoring program to ping the cameras every second and you would have come to the same conclusion.

@md Of course they listen and implement. We are here to support them to make their products even better. Before I implement something I get the feedback of my engineers and then based on the input and my experience I take the decision. Note that I am in continuous contact with the senior support team and forward lots of suggestions and ideas. Unfortunately this is hard to solve and to do it in software only one needs an overhaul of the firmware.

@andreyrouk_670275300401177 See if this helps https://reolink.com/blog/stream-ip-camera-to-youtube/

@chris-norris270_659249440973712 I have this E1 OD too and yes the guard position deviates after a number of tracking and one has to re-adjust the guard position manually. So far I didn't get any solution from support and it seems to be a gear issue. My personal opinion.

@rob_631717169750022 I did ask senior support to have it even on single view. Didn't get any reply yet.

@robert-hammond_315369854550200 If not found in the folder where the reolink.exe executes it will use the installed one. They should use the recent libraries and can include the installation of the MS C ++ redist. Package during installation. Anyway every programmer has his/her own way of implementation.