Posts made by joseph_1979

@zs-balak_654298840626344 Try to install the 8.10.2 beta from https://bit.ly/41LhWCh

@paskulli_347804067807486 Kindly email support and quote your hw and sw version.

@aaron_51823470306 This is readily available on the independent floodlight with light duration extended to 10 min. It will be nice if added to the integrated one.

@jaytang It seems that there is a light source which is toggling between day and night modes. If the camera is reachable, can you take it inside a room and check it out for a night?

What was the outcome after adjusting the black & while and color switching threshold?

@crimp-on_62210811129 https://support.reolink.com/hc/en-us/requests/new/

@user_688907860435163_688907860435163 You just have to set the setting on the NVR as illustrated at https://support.reolink.com/hc/en-us/articles/360007521113-How-to-Set-up-Motion-Detection-Recording-via-Reolink-PoE-NVR-/#:~:text=Log%20in%20to%20your%20Reolink,Apply%20to%20save%20the%20settings.

Which camera models and NVR you have purchased?

@tino_688462980841727 Ha ha ............. of course it should work. Anything else............ Networking, Mobile (cct and packet), IMS,SIP, Volte, Softswitch Telephony, vPBX, C++ programming ......

@kushan-fernando_464713498923236 Are you running win 11? I suggest you to uninstall the Reolink client and download and install the beta 8.10.2 at https://bit.ly/41LhWCh

This belongs to Reolink and it is safe to download. I think there is an issue when the program tries to copy a buffer to another area. If you are familiar with C++ this is the memcpy command.

This is the first time I saw this exception error being thrown when running Reolink.

@robert-hammond_315369854550200 Uh the Windows....... I just checked it out and I have no such issue. Full view is conserved.

@toyroegeot_276286527742160 You need a WIF antenna extension cable. Do a search for WiFi Antenna EXTENSION Cable/Lead Wireless RP SMA 2m.

@robert-hammond_315369854550200 I can't reproduce your scenario. Note that the full screen icon is missing from this beta version. What do you mean by full screen? Clicking on the arrow near camera 4?

@user_687419430965498_687419430965498 under alarm detection enable auto tracking. Select all tracking type..person, vehicle and pet...Set tracking method as digital tracking first...horizontal range...set left and right range....schedule ensure all is enabled.

Under sensitivity go to smart detection and set person to 55, vehicle to 50 and pet to 60...or whatever is your preferences.

If you have false alarms there are other parameters to adjust like alarm delay, object size, sensitivity, detection zones etc.

@levshamay_521286641602801 Put a night lamp so that the IR leds will not light up.

@user_661197039206409_661197039206409 In live mode it shows real time recording and there is no way to go back say x sec backward. A number of customers are requesting this feature for poe and dc powered cameras which are continuously recording and comparing pixels.

@Fiona Kindly ask development team to evaluate this request. Thanks.

@tino_688462980841727 Disable NAT and DHCP on the wifi router and point to cisco router gateway.

Maybe you need a NAT rule on cisco. Anyhow why you need a separate vlan for such a simple network. You have cisco router on the front and can implement fw rules to refrain external traffic. Why complicate life....

@tom_649276670137414 Good suggestions, some of which have already been forwarded to Reolink for evaluation and implementation. Customers are looking for more flexibility which should come through firmware. The hardware is already there. Thanks for bringing up again these suggestions.

@Fiona Please inform R&D accordingly.

@eliaschief_130980308959420 Most of the configuration is through mouse clicks and opted for a sw keyboard.

@Fiona Are there any plans to add a USB keyboard support on NVRs?

@user_684177945944277_684177945944277 But do you withdraw the SD quite often. I just insert it and I forget it. All my cams have micro SD installed and never had any issue.

@marco-marchi1001_328438248640687 Just follow this video https://www.youtube.com/watch?v=F_cwIRRj62E and you should be able to record 24x7

Sergio has beaten his colleague at Baku

@jononesac_521685279273159 To pair it follow this link https://support.reolink.com/hc/en-us/articles/11613761961241-How-to-Set-up-Reolink-Chime/

Use different chime for each doorbell.