Posts made by joseph_1979

@davidandrewpowell81_526149738635440 Win 10 or Win 11?

@andré-figueiredo Unfortunately we haven't seen this implemented yet.

On this line we have requested
1. Separate detection and alarm trigger zones each of which has its own scheduler
2. In email and push notification, a separate schedule for each object type.
3. In sensitivity, a separste scheduler for each object type which allows user to change its value at least night and day.

@thornton_620874794598455 Do a restore on one of the cameras and check again. What is the model of your smartphone?

@bcloco_670093297197135 I presume the cams are connected via a switch to your server on which you are running the Windows client. When this happens go to the task manager and on performance tab check the receive bytes on the connected eth. If it is low then the camera are not sending the stream but I doubt this is the case.

As a test I would remove the recording and have the live view and see whether this occurs. I suggest you to start with low resolution and then repeat the test with the highest resolution. Leave hw acceleration off (you can permanently set it to FALSE in the usersettings file). Repeat the tests with recording on. I would also use an application to pink the cameras to ensure they are always reachable. There are myriads of such programs.

@das-dos_208145718501556 I replaced the '5' with '0'. Please insert your IP and credentials and try again. What is the error received? Ensure https is enabled. I tried the command on a non-patrolled PTZ camera and hereunder find the expected response. This is because parameter StartPatrol is not accepted on my camera.

@andreyrouk_670275300401177 Networks/Advanced/Server Settings

@andreyrouk_670275300401177 Enable RTSP and ONVIF and try again using VLC.

@das-dos_208145718501556 Try this without token and ensure https is enabled. None of my cameras have the patrol feature :(.

curl -s -k -X POST -H "Content-Type: application/json" -d "[{\"cmd\":\"PtzCtrl\",\"action\":0,\"param\":{\"channel\":0,\"op\":\"StartPatrol\",\"id\":0}}]" "https://192.168.1.X/cgi-bin/api.cgi?user=${username}&password=${passwd}"

@user_702496898662565_702496898662565 I suggest you to email Reolink support. They shall reply within 24 hours. I don't have any nvr and so I cannot help. First check this out https://support.reolink.com/hc/en-us/articles/10355774385945-Troubleshooting-for-RLN36/

@user_702445053329578_702445053329578 Issue can be the ISP bandwidth or the Radio Acceess network bandwidth (mobile which i do not think unless you are on 4G). I think the issue is your upload speed of 24Mbps. That's too low. 8MP camera may peak at 18Mbps. Recall that from camera side the upload bandwidth is important and from your smartphone the download speed. When you have the issue try to measure the UL speed either from pc or smartphone connected to your home network.

@myreolink_533265780207845 Exactly. But if you set any motion then it will be recorded and you will be annoyed if push notification is enabled on any motion too.

@user_694815223382207_694815223382207 Please proceed with the request. But you can select clear mode in playback and download the file in high def.

@user_702132770812051_702132770812051 So under AUDIO you have record audio enabled right? On the Android and Window client do you hear the audio while in live view? While in the live view click on the record icon and then check the audio in the recorded file.

@myreolink_533265780207845 It indicates that motion has been detected. Check out this link for a description of all the icons appearing on Reolink https://support.reolink.com/hc/en-us/articles/17282649291545-Intruduction-to-the-Buttons-and-Icons-on-Live-View-Page-of-Reolink-NVR-New-UI-/

@davidandrewpowell81_526149738635440 I am on 8.10.4 and I didn't experience any of the three issues mentioned above. Note that I am connected directly to the cameras (no NVR).

@watching-my-front_491720509902978 Check this link https://support.reolink.com/hc/en-us/articles/900000616663-Can-I-Use-Reolink-Cameras-with-iCloud/#:~:text=The%20models%20which%20support%20the,TrackMix%204G%2C%20TrackMix%20LTE%2C%20Reolink

@t-saint_696989900566706 If there is no activity within 10s the camera returns to its guard point position. However, this is readily available on the Trackmix models through two parameters, namely, object stops and object disappears timers. Please email support and see if they can apply it on your model.

@ask_670415497359871 Which client and camera model are you using?

@spencer_415837063233716 it is visible.... Well there is a scope of low resolution. If you are roaming and want to view some videos on 3G. Most probably you won't see it on 3G at high resolution and that higher resolution implies more data transfer and subsequently paying more. So you have the option to chose.

@rac8006_698631963971833 Can you email support on this? I do not have an nvr and cannot check. You could have used a monitoring program to ping the cameras every second and you would have come to the same conclusion.