Posts made by joseph_1979

@bbugaski_390328908112013 Yes, this is an issue when returning from multiple windows to individual window. Hopefully this shall be resolved in the next release.

@bbugaski_390328908112013 I am running Client 8.8.4 on Win 10 without any issue at all. So there is issue with your environment. Check background programs and that your windows has all the upgrades.

@user_657961133809775_657961133809775 Kindly check with Reolink support whether there is a newer firmware even though your version is the one shown in the download center. There is no alarm delay and object size for motion detection. I only enable person, vehicle and pet detection types and have no such issues.

@andrewadventure_658285543473233 Personally I do not have much time and so whenever I have a free time slot I check here. Speaker loudness.........this has been solved with the new client where volume control has been added, wifi connections......mostly attributed to WIFI congestion or low signal strength. There are Reolink moderators who can provide assistance.

@alvaro2 Win client 8.8.4 is a official stable of the 8.10beta. So move away from 8.10beta and upgrade to 8.8.4. As already outlined when you upgrade, the cameras will be deleted. So before you upgrade take note of each UID and the credentials.

Firmware is bound to the hardware version. Whenever I request a firmware upgrade I just cite my hw version. It seems that there are many firmware versions for the E1 OD.

@amenard1958_533307347460326 I have set email alert on all my cameras using gmail and have no issue. Just ensure you use the password generated by the google account as Reolink cams can't do authentication. Go to Reolink site and search for article 360007010613. If I recall correctly error code 483 is erroneous email/password.

@mehterfaraz_321300255867016 Insert a switch between the NVR and the BB router. Then connect your PC to the switch (change the IP of the PC) and try to connect to your NVR. You may use your web browser to connect using the URL http://ip_of_nvr (assuming you left the http port 80 unchanged on the NVR). I assume that you are able to configure the NVR using the mouse connected to its USB and having a VGA monitor connected to its VGA port. You may include the network setting on the NVR to check it out.

@dbeck_417705845436546 For battery operated cameras, only administrator account is available.

@bethib4_368087625150636 Change the credentials of the accounts (users) and do a reboot if you want to disconnect them immediately.

@luis-machado-m_510059597697211 Yes, I read you have 3 GMTs and the government occasionally change the DST and this causes havoc everywhere. So on the Android phone the timezone is correct and on the Reolink application it is wrong? I always thought that this is an OS dependent rather than client.

@mikegray_495486781677795 Can you check whether the device is still bound to the cloud? https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account

@alvaro2 The official latest client 8.8.4 superseded the beta version 8.10. As stated I have no issue with both E1 OD and E1 Zoom. But recall that there are various hardware versions of E1 OD and this has to be factored in. In fact E1 OD is not included in the download center.

@alvaro2 I have upgraded my E1 OD to 3.1.0.1584 for at least two months. I didn't have any live or playback streaming issue when using both the 8.10beta and the 8.8.4 Windows client. I have the latest E1 Zoom too and didn't encounter the issue you have described. The only issue I have with the E1 OD is the deviation when the camera returns to the guard point. And I know that this is attributed to the non-precision gear mechanism. But I guess that Reolink solved this in the new E1 versions, at least the E1 AI Zoom always returns to the programmed guard point.

Did you try with the latest client 8.8.4? Please note that if you upgrade from 8.10beta all the cameras will be deleted and you need to add them.

@737driver_414781883076736 It merely depends on your requirements. 823a has longer range at night vision, higher resolution, more zooming power, made of Aluminium housing, more powerful spotlight and IR, better tracking, etc. So what are your requirements?

I have the first generation E1 OutDoor (OD) WIFI at the back of my house and it does its function marvelously. But if you opt for E1 OD make sure you purchase the latest POE version.

@rainman Have you done the last test I proposed?

@kristof As stated, the E1 AI Zoom has improved gear mechanism and never had to re-calibrate it or reset the guard point. This implies that they learnt from the first generation.

@kristof I have the new E1 Zoom with auto tracking and so far it always returned to the programmed guard point position. I have the previous E1 OD and yes occasionally it deviates from the original guard point position by 10 degrees or more. This is attributed to the non-precision gear mechanism and cannot be compensated by the firmware.

@d-rock-olive-stop_660487008608295 Follow this link
https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account

@user_662456555880465_662456555880465 It is not coded to take arguments for sure as otherwise they would have stated.

But there are methods and applications which let you do this. Search for force-program-to-open-on-specific-monitor

@andreabelgrade_64088314033 Argus 2 can only connect to 2.4G Hz band. Ensure that this is readily available at the location where you are communicating with the camera. Red blinking means unable to connect over WIFI.