Reolink updates Learn More
Meet Reolink at IFA 2024! Learn More
Reolink Q&A Learn More
Your browser does not seem to support JavaScript. As a result, your viewing experience will be diminished, and you have been placed in read-only mode.
Please download a browser that supports JavaScript, or enable it if it's disabled (i.e. NoScript).
@user_645274050392113_645274050392113 No. It is not a missing feature. It is implemented. I said re-read the grey note in the screenshots you have attached above. The documentation you picked up is only valid for say Argus 2.... except Argus 3 Pro, Duo 2, ... battery operated.
@user_623346741346376_623346741346376 Yes until the AI is further optimised. I am testing a beta firmware but related to person rather than any motion. Can you please forward the high definition video to the support to enable them to optimise the AI algorithm? Thanks.
@user_648022576103453_648022576103453 FLV is normally akin to H264 and to prove this lower the resolution of the clear mode and try again. For the RTSP try to change the i-frame or the fps.
@user_648341486633072_648341486633072 Trackmix has a telephoto lens which will zoom in and keep the target always in the frame. How much to zoom can be set through the PTZ setting.
@user_645274050392113_645274050392113 continously recording on battery operated cam really drains the battery. Even if you have a solar panel it will not cope. And they use PIR to use as little current as possible. If you need continuous recording then opt for a dc powered cam.
@user_645274050392113_645274050392113 Documentation on Reolink website is correct. You have missed out a note beneath first para stating that this applies to battery operated cams except Argus 3 Pro......check again. For Argus 3 Pro the schedule appear under recording, push message and email notifications.
@bboy_202565157167353 it's an IoT which can be activated by a camera event or on its own through its PIR. For example....when the front Duo 2 camera is triggered by a person, switch on the floodlight and sound its siren. You can read further at https://m.reolink.com/us/product/reolink-floodlight/?gclid=EAIaIQobChMIg_2_876z_AIVVgCLCh2OVQhxEAAYASAAEgIMBfD_BwELet us know if you need further details or clarifications.
@bboy_202565157167353 Today everything is getting complicated. Other features had higher priority but it started to be deployed with floodlight.
@aymen_647614801764433 Because it is based on the signal strength. I sort it out by having distinct SSID for 2.4G and 5G and I have set it to the 5G SSID.
@kristof Me too. It happened once.
@schonuf For NVR backup and restore check this link https://support.reolink.com/hc/en-us/articles/360003789353-How-to-Restore-via-PoE-NVR
@andré-figueiredo_360727197077756 Are these cams part of a KIT? Are these connected to an NVR? If yes then you need to upgrade them though the NVR.
@reolink-fiona Well Done. Try to extend your presence in a European Exhibition.
@user_623715019411529_623715019411529 Run Wireshark on your PC where you have the Reolink Windows client and then start the Reolink client and log on a camera. To establish communication the client sent a tcp request on port 9000. Then video is sent to the client as UDP. Which model do you have?
@user_628113199378527_628113199378527 Alarm delay should appear under Detection Alarm. If you don't have it then you need to upgrade the firmware. Did you follow my other suggestion to untag motion detection object and have only person and vehicle?
@crimp-on_62210811129 Just scroll down and you will see Scenes Modes. Too easy :). This is REOLINK. But as stated before, it needs improvement and hopefully one day we will see them implemented. We programmers normally say "It’s not a bug; it’s an undocumented feature."
@roman-gomilsek_615277607907592 if you received the push message notification for the detected object (person/motion) and recording was activated for the object type then you should have got the video in the cloud and ftped to your ftp server. If not then there was an issue in the transport which is common to both the cloud and the ftp server.Did you check the logs of the ftp server to see if cam tried to log on?
@user_628113199378527_628113199378527 First ensure that your E1 OD has the latest firmware by emailing reolink support citing your hardware version. Then you need to untag any motion from recording schedule and push/email notification schedule and set the alarm delay of 1s for person.
@kristof There is no 433MHz harmonics. I think the 433MHz signal from the doorbell is not strong enough. I opened a ticket.
@kristof I know that your case has nothing to do with chimes. This is what I encountered. Maybe the cam is faulty but try to check if the visitor is triggered when the person detection fails.
Welcome Back!
Hi there! Join the Commnunity to get all the latest news, tips and more!