@daz_58170128017 Can you please take a screenshot and email Reolink support so that they will delve further? It would be nice to have a wireshark trace but won't recommend as there is the transfer of the credentials between the application and the cameras. I agree that this is frustrating.
@julian_481116254322917 Moreover the size of the two pak files are of the same size, namely, 46,281,119 bytes. Will ask support to clarify. Thanks to point it out.
Update: Email sent.
@beertsen_655087648468999 Ensure that the POE switch is 802.3af compliant (48V) and supports active mode. Active PoE only turns on the power when the downstream device requests it, they then negoitate what class and wattage they want.
@mikkoim_385349357375663 This hasn't yet been released in public and so must be a beta version. The last stable official firmware is 989.
@bobby_608359064494187 This has been requested by many members. Indeed the status of what has been activated should be added.
@raygoldstein5_307154471190675 If you are unable to reconnect and do various attempts to reconnect, I suggest you to ask support to change your transport from UDP to TCP.
@daz_58170128017 Normally the live view continues until you stop it or move to another camera. Are you viewing a battery operated camera? Did you check whether this is occurring with the new client version 8.8.4?
@user_666755818377270_666755818377270 Go to client main menu...upper right hand side...and disable hardware acceleration.
If you are unable to run the client then I let you know what setting to change.
Note that the most recent Win client version is 8.8.4. You can download it from Reolink download center.
@markarron9_504005354344625 Good suggestion. They need to add the colour in the notification payload. And they should also add a distinctive sound in the payload too. This has been requested for some time.
@user_665949920661556_665949920661556 You need to email support and they will push it to your camera. Provide UID and hardware version.
@ajarry_665256351367256 Reolink camera accept fat32 formatted SD. The capacity depends on the camera. Recent ones accept up to 256GB.
@myself_542522255806608 There are at Amazon and aliexpress. Mark the holes according to template and drill the holes and voila'.
@user_665687082676291_665687082676291 In full agreement. They need to prioritise a number of requested features and made them available asap.
@topwise_604721695625343 I have never came across the sensitivity rating of the microphone to be inserted in the Audio in of the NVR. Nowhere is mentioned whether it has to be a preamp type (most probable). I suggest you to email Reolink support.
@user_664977508487272_664977508487272 That means that the WIFI signal is weak at the new location. To change the WIFI setup on the camera (assuming that the previous SSID is not visible in the WIFI list) you need to reset the camera and start again. Ensure that there is strong WIFI signal at the camera location. So Insert a reset needle into the reset hole of your camera. and press and hold for several seconds until you hear the prompt “Factory reset succeeded!” or beeping, which means the camera is factory reset successfully. Then release the Reset button and run Reolink App, scan the QR code and set up the camera again.
@emmanuelhardy_201624621498520 According to specs, the video doorbell can be powered either through a transformer rated at 12-24VAC 50/60Hz (secondary side) or a DC power 24V. The doorbell won't consume more than 500mA and so a 24Vdc 12W power adapter shall suffice.
This link shows you how to connect Reolink doorbell to an existing doorbell (traditional).
https://support.reolink.com/hc/en-us/articles/10313334138265-How-to-Install-Reolink-Video-Doorbell-Cameras-to-the-Existing-Doorbell-Wiring
@terrym-tech_153879031001260 This can be achieved by an application at a higher level which can communicate with both NVRs (like what you did.....the client running on a server and communicating with both NVRs). I don't think that the NVRs will ever communicate between each other. Even Mobile switching centers handling mobile calls and MME handling the packet data of mobile don't communicate with each other. The MSCs are in POOL and should activate TMSI functions and pre-determine the NRI value which shall redirect the messages to the selected served MSC.
@chris-brian-mitchell_102940840493222 If it is not in Reolink download center then email Reolink support and include your hardware version.
@user_660739089141819_660739089141819 You can use the curl command from your Windows CMD prompt.
curl -s -k -X POST -H "Content-Type : application/json" -d "[{\"cmd\":\"SetRecV20\",\"action\":0,\"param\":{\"Rec\":{\"channel\":0,\"enable\":VALUE}}}]" "https://#IP_OF_CAMERA#/cgi-bin/api.cgi?user=#username#&password=#password#"
Replace VALUE by 0 to disable and 1 to enable, IP_OF_CAMERA the IP of the camera and the credentials.
