Posts made by joseph_1979

@weezy_622210795184172 It has nothing to do with the SD, that's another stream. Would you be able to restore the camera and check again? By restoring the camera the WIFI settings are not deleted. The other settings have to be performed again.

@spursstew_596145111822340 Just insert a rule to allow everything or disable FW.

@user_610927526518900_610927526518900 I don't have this model and cannot provide additional support. Did you email Reolink support?

@user_610927526518900_610927526518900 Can you switch off pet detection in recording schedule and push notification? I have Argus 3 Pro and that's what I did.

@cameraman but if the device remained in state busy you have no alternative. Sometimes restart is required by some entities following an upgrade. Lately I completed an upgrade of the mobile switching Centres of an operator and on completion I had to do a reboot (of course after backing up the upgraded application system).

@weezy_622210795184172 please send an email to support to forward you the latest firmware of E1 outdoor. Quote your hw version.

@cameraman Remove power plug and re-insert after 10s. If need invoke a reset. Ensure that the firmware is for your hw version.

@clark_463039665144015 you need to select the pak file under the folder.

@faasio82_480971996033257 the E1 outdoor is a good choice if you do not intend to use tracking a lot. The guard position deviates by say 10 to 20 degrees and so occasionally you need to reset it. So far this has not been resolved.

@kenirvin_483355829911793 Reolink client is solely for Reolink cams.

@email_525317533946102 Have you tried to download the file using the Android or Windows Reolink client? You may also install cerberus ftp server on your Windows PC and ftp the file.

@osman-maqsood_321326576746739 After reset you need to start with the installation again.

@user_620289287749684_620289287749684 Maybe the downloaded firmware is for version 1. Please email support and quote your HW version.

@sncz-cmlo_147211727880431 just submit an email to Reolink support and they will provide.

@drake_626125974929503 can you add it by using the assigned IP? What is the model of the NVR?

@martin-kistell_73972976554167 indeed the nvr is the issue.

@jsusann1955_585959809814767 this means that there are no recordings. Did you activate recordings?

@user_585783633887262_585783633887262 That's what I suspected after I asked you for the sequence of events. If I were you I will ask them to push the firmware on one camera and after restore camera and format SD. Insert the Samsung evo plus SD.

@user_593516329885771_593516329885771 No it doesn't depend on the timezone. Normally there is a sensor on the front of the camera. If there is no sensor then it determines night/day through the IR cut filter. Can you check the night/day settings under display? Can you set them to default? Could be a defective IR cut filter too.

I assume both the camera and the nvr have the newest firmware. I also assume that you did a restore on the camera side. So you do not have a smartphone to install the Reolink client and check that these parameters are correctly set on camera.

@dave-and-laura_609438826115167 If the request came from a PC client connected to the same LAN as the cameras then the media will flow from the camera to the PC using private IPs. What else?