Posts made by joseph_1979

@reocam_448003255267488 I thought you are on the newest Android client. So case closed.

@chris_180 If there is no activity in the FOV (Motion detection and PIR based motion detection) within a specified time the recording will stop.

@lehmad_611496381804575 What you have is a fibre ONT. Therefore you need a router with DHCP. Connect the output of the ONT to the WAN of the router.

@grzegorz_473556919210157 Appreciate if you conduct tests on both Android and Windows clients. I have done a number of tests and would say it is awesome. Of course as with any new product, it will be greatly improved with new releases. Please check the audio on the Android client and check that there is a two-way communication. If you shall share the cam with anyone and you need this member to answer the visitor then you need to assign him/her the Administrator role. Talk button is not available to normal users. I did a request to support to allow it. And if you shall be using the Rich push notification then you need an account on the cloud. We await your feedback.

@user_634949406437417_634949406437417 This is mainly shown when there is an event trigger. You won't see in case of continuous recording. As for the NVR I cannot answer you as I don't have it yet. All my cams are on SD and one on the cloud for testing.

@lee-lee_366699818209490 Ensure that the Cam is adequately charged and follow https://support.reolink.com/hc/en-us/articles/360007948173-How-to-Initial-Setup-for-Reolink-Battery-powered-Cameras-via-Reolink-App?gclid=Cj0KCQiA-JacBhC0ARIsAIxybyP97gx4ne43XIJnXjD2POz6MVTYgqcR9or826gMHlIwsCh30WqJ8ZcaAiz0EALw_wcB

Yes they are continuous. By default they are 5 min long. High resolution recording results in GB file if the duration is high and so it will be difficult to download it to a PC.

@keithsrobertson_502667899429020 I agree with you in case you have 1 camera otherwise it is fine. Thanks to point out and will inform support accordingly. We have a number of cams and it is absolutely impossible to test all possible scenarios.

@ben_633780143636494 By default the RTSP port is usually 554, the HTTP/ONVIF port is 80 or 8080, and the HTTPS/ONVIF port is 443. I cannot find anything on this Yale camera vis-a-vis ONVIF. Can you capture a wireshark trace with ONVIF Device manager and Reolink NVR and see if you can spot any difference with respect to HTTP/ONVIF? I do not own any NVR as otherwise I would have captured traces and analyse the flow. Try to email Reolink support and tell them if your NVR supports the RTSP port 554 and the HTTP/ONVIF port 80. For sure these are the correct ports.

@big_ted Let's see the results especially at dark. I have been doing a lot of tests and would say that the detection at day time is awesome, rarely it misses an object. But I won't say the same during the night when it solely depends on its IR. Sometimes both my RLC511WA and E1 OD miss an object every now and then during the night. I asked support to tune the AI detection during the night time when the cam is in quasi total darkness. Otherwise they are doing a good job though we ALWAYs want more and more.... but mostly is software and this won't take long to implement.

@theburns Good point. Maybe you received an SMS informing you that the bundle shall expire in say 15 days. Apart from the application to read the SMS, they need to have the SMS handling part on the GSM module implemented on their camera. I don't have any 4G camera. But one can verify this by sending an SMS and check the delivery report.

@lars_447246396440768 You need the Administrative rights to use the TALK feature. Kindly make a request to Reolink support for consideration.

@crimp-on_62210811129 This is the export feature on NVR. According to the description on Reolink site (updated 6 days ago) both export/import configuration appear and so maybe he has an old NVR firmware. Please check with Reolink support or the download center whether you have the most updated firmware for your model.

@brobillcal1_602683247891018  Android and IoS are limited to one sound per application. Your request has to be implemented at the application level. If I am not mistaken Ring have it. Most probably Reolink assign it a lower priority but one day we will see it too.

@andy Go to the topic 'ReoLink Client App Black Blank Screen on startup FIX windows 11' and you will find the procedure. Just replace the boolean value from true to false in {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"xxxxxxxxxxxx"} found in App Data/roaming/reolink/userSetting file.

@schonuf Kindly report this to the Reolink support. They will delve further using their diagnostic tools.
Most probably this an issue with your nvr.

@ben_633780143636494 You stated that you managed to connect the Yale cam to Blue Iris. To get the port I suggest you to capture a wireshark trace when you connect it to Blue Iris. You shall see the port and the URL. The data is sent using RTSP through HTTP tunneling in TCP packets. The data for all the streams is sent through the same port.

@user_634252559302720_634252559302720 I already informed the site administrator to improve the search engine. Thanks to put it in a thread on its own. I forgot where I wrote mine . Too much tasks.

@schonuf There is a newer firmware. Go to Reolink download centre.

@ben_633780143636494 See on which channel the camera is and follow this https://support.reolink.com/hc/en-us/articles/360014731133-Set-Up-the-Encode-Settings-Via-Reolink-PoE-NVR