Posts made by joseph_1979

@shoong-family_857250434318540 you need the credentials you set for the camera and not Reolink account.

@reolink-oskar So you have replaced Daisy?

@corky_737880191164642 I will still email them and see if they can enable it.

@milad_764966782935269 Check this link. I would email support on support @ reolink . com

@ken_197973053927635 It's beyond the reach of any powerful extender like TP RE650. Try to search for solar Nanostation as suggested by Chopstix.

@reolink-oskar Kindly ask the HW development team to replace the plastic nut with a stainless steel one. I have three Solar panels and the nuts got broken. I replaced them with a stainless one. And the thread was ANSI and in Europe we have the ISO....so it was a hard time to find.

@reolink-oskar Well, 8K cameras make it possible to capture the smallest details that 4K videos cannot see. Facilities that require bolstered security measures benefit from a 8K system.

The surveillance system's particular requirements determine its feasibility. One of which is a network infrastructure that lets you stream and record large video files. 8K cameras demand a large investment in storage and bandwidth. Especially for many customers, when the current 4K systems already sufficiently meet current security needs without additional expenditure, these elements can make the upgrade to 8K unaffordable.

Face recognition and LCR is already being detected by competitor with 4K cameras and so far we haven't seen these on Reolink. What are Reolink plans to introduce these detection types with the current models?

Personally I prefer higher fps both in day light and at night and a higher vertical FOV. And we have issues to watch in clear mode on 4K cameras let alone the issues we encounter on 8K. Today when we switch to CLEAR mode on our smartphone, we hear the audio for a few seconds and then muted. So before you proceed to 8K ensure that all issues happening at 4K are sorted out.

@user_887252663799962_887252663799962 Email support on support @ reolink . com

@onlooker_890638347890931 search for my input using P2P relay servers and you will get the answer.

@vodkan_410792752525441 Check with support that your camera has the most recent fw. Email them on support @ reolink . Com

Moreover try to change the speed under ptz.

@tewald32_510960214966459 Go to Reddit Reolink community and there is a customer who painted DUO in black.

@jack85_886088460013698 if it is connected to the NVR, it could be that the NVR has assigned a new credentials. Check it out.

@reolink-oskar This camera has potentials. Augment the vertical FOV. Why new cameras are having lower vertical FOV? Is it a sensor or processing power?

@user_628934015619111_628934015619111 I suggest you to email them again and again on support @ reolink . com

@user_711725607157890_711725607157890 I wholly concur with your last statement. I do like criticism as long as it is constructive. This is the way to learn, earn and grow.

I do recall you complaining some months ago :). Still awaiting features we have asked right

@user_890148614500524_890148614500524 Follow what we have stated herein and report it to support.

@ruben-rms_333406151225538 Maybe you uninstall it and install a previous version. Then upgrade to the latest.

@westhaven-tcotu_847788504817806 Submit your request to support on support @ reolink . com. The more requests they get the higher the probability of being implemented.

@reolink-oskar

In order to be in line with your competitors you need to implement actual calling feature based on VOIP or XMPP. The one implemented is merely based on push message notification. And to go the extra mile, implement face recognition. And what about IFTTT, matter and webhook? Not all customers have HA for automation and I see that IFTTT is very basic. You may include the door lock too as competitors did. There are more and more features to add. It depends on one's imagination and creativity. Just read the customers requests here, at Reddit and in facebook and you will have an idea of what they are after.

@user_628934015619111_628934015619111 I have already raised this issue with support but so far didn't get a solution on choppy audio when connected in Clear mode. It is not a bandwidth issue as you stated but something in the decoding process. So I suggest you to take it up with support so that are aware that this is a widespread issue.