Posts made by joseph_1979

@user_803260535316688_803260535316688 I have already emailed support and explained how it should work. It should be based on VOIP or XMPP similar to what has been implemented by their competitors.

@pa-woodchuck_802982477914301 It depends on your specific needs and several other factors. The factors like ease of installation, scalability, cost, connectivity, power source and network security play a vital role while a user selects a camera system for the surveillance of home, office and outdoor spaces. So let us discuss some of these factors and see which security camera system would be best for you.
First thing would be the installation of system. If you are willing for DIY installation then consider using a private WiFi camera system as it has less complex installation procedure compared to PoE system. But if you are worried about the network security and connection stability then I suggest you to go with a POE camera system as it offer better security as compared to private WiFi camera system. Here you can devise VLANs for cameras and fw rules. Note that for the Reolink client to communicate with the cameras, it has to be on the same subnet. If not then you need to use source NAT. This is a design which I did asked support to remove this restriction. But it is their decision. Just a personal note. Don't use Reolink client for 24x7 monitoring. When used from an external network, the client makes use of P2P Relay server to reach the camera. These P2P relay servers are provided by third parties (AWS/Azure) and don't have infinite bandwidth and is not free. What is free in this world? Nothing. So when you use the multiview, the resolution of the cameras are mostly fluent/Balanced. To have high resolution you need to switch to single camera which defaults to Fluent and you need to change it to CLEAR. Maybe you can skip the P2P Relay servers and use DDNS. I never checked the resolution under DDNS.

Connectivity can also be a major factor here. A wireless camera system unlike PoE camera system can have a poor or unstable connectivity. Moreover the WIFI frequency can easily be jammed by a thief. So here choosing a PoE camera system would a wise decision. A private Wi-Fi camera system would require stable and high speed internet connection. Reolink started to replace the WIFI 5 chipset with WIFI 6 chipset which offers better speed and range. In addition, there are a number of high powered WIFI extenders such as the RE650 from TP Link which may help in areas of no power or difficult to run a cable. I have an RE650 and have no issue with two cameras (DUO2 and Trackmix) installed at the back garden. The cameras are 80 feet away from the AP and no obstacles in between.

If you don’t have a reliable or fixed power source then you can use a battery or solar powered wireless camera system. Such cameras are event triggered and cannot be used for 24x7. In addition, this mostly rely on PIR detection and so they are limited in range (say max 10m). And if the object passes fast enough it might trigger the camera but the object is not recorded. This is because when PIR is triggered, it it starts the application which starts the recording (so no pre-recording unlike the POE/DC powered cameras which are constantly recording) .While choosing any type of security camera system it is very important to consider brand reputation, popularity, affordability, user-reviews and features offered.

In case of a POE system, it is recommended to connect the POE cameras through a POE switch and then connect it to the main router. The NVR can be connected to either the switch or the router. In this setup you can access the cameras directly from the client or through the NVR. You may for instance direct a stream from one of the cameras to youtube using RTSP/RTMP (you need an encoder as Reolink cams won't allow the inclusion of the stream key). As for storage, you can have various options.

Option 1: You can store the recorded videos on the internal micro SD. Max is 256GB
Option 2: You can ftp the recorded file to a remote FTP server using FTP or FTPS (no SFTP from Reolink)
Option 3: You save the recorded videos onto the NVR which most customers do.
Option 4: You can also stream to HA/Frigate/BlueIris using RTSP and store them.

You may opt to integrate the cameras with Frigate, Blue Iris, HA, etc and use the applications features. There are a lot of options. You need to spend time in planning (how many cams, which type, no of ports on POE switch, NVR ports, HDD capacity, pou backup, etc) and have patience and at the same time having fun.

@tucker3738_367076416745686 It seems that their strategy is only cameras. No IoTs. Even smart plugs they are no longer available.

@kanso_750323721805998 Good idea. Well done.

@kanso_750323721805998 I have both the E1 OD Pro and the RLC811WA and the zoom of the latter is by far better.

https://www.reddit.com/r/reolinkcam/comments/11e6u3s/3d_printed_birdhouse_with_rlc822a_inside_for/

This has f=2.8 to 8mm.

@user_801826907824335_801826907824335 Check out the list of cameras which can be bound to the cloud at https://cloud.reolink.com/

Only to battery operated cam, E1 series and Lumus.

@ebaruk_673045617504343 So this is for all the NTP servers. Just a quick test. Connect the Reolink camera to the router port and try again.

@user_756125119496374_756125119496374 Indeed it should be something wrong with the DVR audio output level. I suggest you to take it up with support to make them aware of this. Most of the customers don't use this audio output.

@barry-thomas_801231966736556 You're welcome.

@user_756125119496374_756125119496374 Did you check if there is any newer fw for the NVR? Go to their download site or email support on support(@) reolink(dot)com

@kanso_750323721805998 You can check the specs of both models on Reolink site. The RLC811A has varifocal lens with focal length ranging from 2.7mm to 13mm.

@user_802540945268898_802540945268898 Try to put this camera on a different VLAN or subnet.

@barry-thomas_801231966736556 Yes you can. Follow the link https://support.reolink.com/hc/en-us/articles/15983237853209-How-to-Set-up-Recording-Schedule-via-Reolink-NVRs-New-UI-/?source=search

For continuous recording use the TIMER and for motion detection only use ALARM.

@kimchigun Standalone Floodlights are no longer being produced. Really pity. I got one and happy with its functionality.

@bryster_45981449429218 Try to format it. If this doesn't help that you need to replace the SD. Ensure you get an high endurance SD.

@user_766032062857466_766032062857466 No. Only individual cameras. Maybe this is to limit the bandwidth used when connecting in multiview from an external network. But for local network they should allow the clear mode for all the cameras.

@user_802275514589416_802275514589416 I suggest you to submit your request to support on support(@)reolink(dot)com

@user_687502926336176_687502926336176 When I used to develop applications for my customers I try to be as flexible as possible. A lot of customers have requested this especially for the doorbell camera. Maybe when they see so much requests they will implement it.

@big_ted Normally the auto update has rarely been activated unless they push the upgrade to the appropriate repository for auto download.

@user_687502926336176_687502926336176 You are not missing anything. The user account is for preview only and cannot change anything as indicated in this link https://support.reolink.com/hc/en-us/articles/900000605423-Introduction-to-Admin-Account-and-User-Account/

I have asked support to allow the admin have the flexibility to assign privileges to other users. I suggest you to submit your request to Reolink support on support(at)reolink(dot)com (site doesn't allow the inclusion of emails)