Posts made by joseph_1979

@rd88_625735983677550 Please submit your request to support on support(@)reolink(dot)com. The more requests they receive the higher the probability of the feature being implemented.

@saftek_706413467136234 Perhaps the P2P servers. I suggest you to take it up with Reolink support on support(@)reolink(dot)com

@andgab81_426516035567839 I saw similar complaints and seems an IOS appl issue. Email support.

@markallen79_496179919462539 At one point you need to reboot. If it fails to reload then I suggest you to email support on support(@)reolink(dot)com. Never encounter such an issue when upgrading any of the entity in my system.

@user_726740213256441_726740213256441 You see how powerful Wireshark is :). Imagine you are knowledgeable of the protocols used in networking and Telecoms ..... it is fun troubleshooting issues on such mega complicated networks.

Enjoy Reolink.

@user_726740213256441_726740213256441 Disconnect the other cameras and connect the Doorbell. Take a wireshark trace and see what is happening.

Do you have an NVR?

@home_198034626125963 I do need one and some smart plugs but they seem to be focused on cameras only. They no longer produce smart plugs. So I need to search for another brand for these items. Pity...

@dgordon42_415060065599711 Sure that it works fine. It is rather impossible to have everything the way we want in this world. We need to be satisfied with what we have.

@mamymam2013_465350299701478 There isn't any changes other than adding text to show compliance with UK PSTI requirements. I am running the .7 and didn't notice any enhancement or improvements.

@user_804397460406478_804397460406478 Have a look at https://reolink.com/blog/h265-ip-cameras-buying-guide/

@andy-lu_781360286470385 submit your request to support(@)reolink(dot)com

ml_812798949916887 They normally reply to me within 24 hours. Email them on support(@)reolink(dot)com

@blutarsky_820930337951966 it's under detection alarm. You need to watch playback in clear mode.

@dboso_818542505435267 Recording in cloud is restricted to a max of 10s in clear mode and 24s in Fluent mode. See https://support.reolink.com/hc/en-us/articles/360007808214-Can-I-Adjust-the-Length-of-the-Cloud-Recordings/

Battery powered cams won't allow you to add a guest account. The Cloud service is bound with the Reolink account instead of the camera account. To the best of my knowledge you can't share the Cloud account with the other users. Maybe it will be added later. I don't know. You may email support on this.

@kerry_819612544315589 Why you need a field tester? Just install the client on Android/IoS or Win/MaC and configure them and adjust accordingly.

@user_821561340051701_821561340051701 I told you to use a PC to check that you are able to access the Internet from that port. And thereafter if all is fine, connect the camera. You need to provide dc power to the cam.

@user_821475500150999_821475500150999 Check if they have a fw to do that. Email them on support(@)reolink(dot)com.

@user_795098606113022_795098606113022 You can take out the sd card and insert it in the sd slot in PC. If there are recordings you can view them with VLC player.