Posts made by joseph_1979

@user_776589785108726_776589785108726 If you had an Android TV you could have installed Reolink Android client.

@nick_26792935116 Most of the implementations I have came across use the email address as the login/username on SMTP servers. Yes, it can be made differently and all it entails is some more coding. This is their decision and as I stated before, you may submit your request to Reolink support. I am a customer like you and supporting members wherever possible.

@nick_26792935116 You may submit your request to Reolink support as I don't think that the Reolink Dev team follows the community. The Login ID is the email address on most SMTP servers. To be more secured one has to follow the password policies for all logins.

@coded_767658540007646 In order to extend the scene mode to the cameras, you need to have direct access to the cameras from the Android client. To have this setup, you need to connect the cameras through a POE switch (if you have POE cams) and from here to the NVR and BB router.

@user_759718706508000_759718706508000 Yes, the KERUI-m52 works well with the Reolink doorbell. A number of members purchased it and paired it. Thanks.

@user_617472889946236_617472889946236 You are on the newest fw. I have the E1 OD Pro and it still sometimes doesn't return to the guard point position. This is an issue which Reolink have on the E1 OD cameras. In the E1 OD Pro they have reduced the occurrence since the camera starts to track if the object moves out of the FOV. In the old versions like the one you have, the camera tries to keep the object at the centre and so moves with the object. Thence more tracking movement and the issue crops more frequently. I have informed Reolink to disable tracking altogether until a solution is found. There are similar complaints at Reolink reddit community. They need to improve the gearing mechanism.

@user_776589785108726_776589785108726 Camera doesn't accept the credentials through https. You may submit your request to Reolink support. However, URLs including the credentials are cached and stored and anyone using you PC may get these credentials.

@nickburt_442836936192165 Can you do a test on a single camera? If it happens again then use VLC and enable RTSP. See if the time remains the same. If yes then there is an issue in the client.

@etlefevre75_488062589780131 Note that E1 OD rotates 355 degrees, Mine is smooth. The only issue I have with E1 OD Pro is the deviation of the monitor point. It drifts and I have to set it again manually.

If the camera is under warrant ask for a replacement.

@nordo_776225435984080

1. Put PIR sensitivity to 92 and person sensitivity to 65. Try to tune the person sensitivity.....but do not make it high as you will get a person detection for a swinging plant.
2. 
   
3. You shouldn't get anything from the non-detection zone. Try to activate the 'motion mark Beta' and check what has triggered the camera. This is available on both the latest Android and Windows client. You need to view in CLEAR mode to have the motion tagging.
4. 
   
5. We normally disable 'any motion' as we are only interested in persons, vehicles and pets. Otherwise for any motion ( a branch, snow, etc) you will get an alert.

@mechanics200_57936638379 Failure means that a particular setting has failed. The issue is that the failed operation is not shown. They need to improve the scene mode by adding a status, more operations to set and a schedule. It is nuisance to have to check all the setting on each camera to see what hasn't been set or unset. We are awaiting for improvements on the scene mode.

@user_588567793635436_588567793635436 As you correctly stated pre-recording entails for the camera to be constantly recoding which is not the case for any Reolink battery operated cameras (it will drain the battery within a few hours). So if this is shown on the PC client then it must be a bug. I do not think that disabling it through the client has any impact on the camera. To know whether this is available set it to 30s from the PC client and exit the program. Run the client again and check if it retained the value you set, namely, 30s. Kindly take a snapshot and email Reolink support.

Furthermore go to the Reolink Download Center and check if there is a newer firmware for your camera. If there is one then download it and apply it using the Windows Reolink client.

From the Windows client you can either restore or reboot the camera as illustrated below. It is under Maintenance.

@t-maciek_382830390239374 That's the one included in the download center. I suggest you to submit your request to Reolink support.

@gerald-laganiere_70786400346274 The 64bit client is utilizing a substantial amount of CPU resources. In my case it is around 34% as illustrated below.



Why you have 32 bit? Clients 8.10.X are all 64 bit . Previous clients like 8.8.5 are 32 bit. When you updated from 8.8.5 to 8.10.4, the client 8.8.5 is still under the Program Files.(x86). Go to Program uninstall and uninstall v8.8.5.

@domkal_775112654221518 You can check the firmware at Reolink Download Center. To upgrade the cameras and NVR follow this link https://support.reolink.com/hc/en-us/articles/900004550323-How-to-Upgrade-Firmware-via-Reolink-Client-New-Client-/#:~:text=Launch%20Reolink%20Client%20and%20log,)%2C%20and%20then%20click%20Upgrade.

Moreover, I will disable detection on 'any motion' and base my detections on AI (person, vehicle and animal).

@user_776132184023237_776132184023237 Battery operated cameras use a different communication protocol and they can only be controlled through their clients. Do you know of any other brand which allows you to do so?

@gerald-laganiere_70786400346274 What is the processor of your PC and how many cameras are being shown at the same time? And do you have other background programs? You can check this through t he taskman.

@karschti_637593818415162 The IR lights are on when the ambient light is less that a threshold and will remain so until the ambient light is higher than the threshold value. Conversely. the spot light comes on when an object is detected and will stay on till the object is visible or max recording time (for non-continuous recording).

In case of E1 Zoom consider an average power consumption of 5W.

Do you have an issue on power consumption? This basically nothing....consider a lamp of 5W.

@user_775445647925502_775445647925502 I don't know. I am a customer like you supporting members based on my engineering knowledge and the experience I got from using their products. Whenever I have an issue I contact support using emails.

@mrfchirpy_328132979335308 check smartphones dc adapters. Should be 5V@2A.