Posts made by joseph_1979

@user_778152629846158_778152629846158 This error message indicates a network-related issue that occurs when a connection between your PC and the cams is unexpectedly reset from the camera side. It occurred while trying to read data from a network connection. I suggest you to report it to Reolink support. I have seen members complaining that v8.14.x sometimes have memory leaks....maybe they don't flush buffers after an error crops up.

@user_676976072548514_676976072548514 You won't do any harm if you raise the complaint at Reddit. There are thousands of members there who are using Reolink cameras in areas below zero degrees. I am a customer like you.

@user_778275310854286_778275310854286 This could be the first assigned when DHCP was used. As I stated if this is used to verify the WIFI connectivity with the router then it is a bad design. Perhaps there is another purpose for which we are not aware of.

@user_777957503115429_777957503115429 Did you upgrade the client? You may revert to an older version.

@user_772575263842484_772575263842484 Using the Windows client, go to Networks/Advanced/Server Setting and enable HTTP/S and RTSP.

@user_778275310854286_778275310854286 My assumption is that they are doing DHCP requests to verify communication with the router. Yes, this is not the correct way. I would have opted to ping the gateway of the router. I did complained about this.

@ssmeise_533987170722005 Reset is the best option. Still cannot figure out why it was not possible to connect via the Android/IoS client. Win client uses the same communication protocol? Have you restarted the smartphone? Have you upgraded the client?

@big_ted I am looking for these two models too :). Same taste.

And yes we hope to see Reolink investing in more testing and provide more stable clients. We are here to assist in testing.

@user_676976072548514_676976072548514 I don't have this unit but have other solar powered cams from Reolink. What I noticed is that on the application it shows 100% and when I remove the panel it goes down to 87%. But otherwise I had no issues. For me there seems to be an issue in the charging circuitry. Have you tried to take it up with Reolink support?

Moreover I suggest you to raise your complaint on Reddit Reolink community (https://www.reddit.com/r/reolinkcam/) where there are members running solar panels below 0 degrees.

@nickburt218 Try again on the 12M cam,

@user_777824613310594_777824613310594 Yes with the exception of FTP. FTP is for the event recording. You may also use RTSP with a HA and you may record all the streams from the cameras. There are myriads of HAs on the market.

As I stated before, if you opt for a POE NVR, ensure you also get a POE switch and connect the cams to this switch. Then connect the NVR to POE switch and POE switch to BB router.

@mechanics200_57936638379 I always tell them to add more resources in testing both the fw and clients. I used the scene mode in the past but no longer. I asked for the status and a scheduler.

As for the antenna, if not available in Reolink store then check out Amazon. The connector is standard.

@user_777824613310594_777824613310594 You always need redundancy. Normally you use NVR for 24x7 recording and SD for event triggered recording. Always opt for high endurance micro SD cards. Note that in case of ftp, you need a third party application to view the files individually.

@richsnj Indeed it is using a lot of CPU resources. 38% is too much for a client. They need to change the way they process and display the streams.

@nickburt218 On each camera go to date & time under System and synchronise to your PC. I guess you don't block port 123 (NTP) on your BB router.

@nordo_776225435984080 Good to hear that. Enjoy.

@easypeasyfly Either free or forget it

@nickburt218 That's to avoid hardware video acceleration but yes it won't have any impact on your issue. From the taskman what's the CPU usage when you run Reolink client? And the other resources?

Any update with one cam?

Another scenario to test is to use the web browser. Log to each camera through the Webui and leave them for some hours and check the time.

@user_777824613310594_777824613310594 You may wish to ask the support for an update. Personally I won't go for a cloud service (too costly) but rather invest in an NVR and use ftp (either from cam or NVR) to transfer the recordings to another site as a backup. This is the mostly deployed setup.

Cloud is only available to battery operated cams (including E1s) which cannot be controlled through the NVR and so apart from the SD the video can be stored in the cloud. There is no ftp functionality on the battery operated cams.

Another recommendation for POE cams is to connect them through a POE switch so that you can control them directly apart from the NVR where there exists some limitations.

@supercow_771578229735595 What is your smartphone? You do not need to switch off WIFI at all. If you are at home, it will use WIFI but outside it shall use the mobile data unless you are allowed to log onto a WIFI network. In order to check whether the mobile operator allows you (and your firewall) I suggest you to connect your PC to your mobile smartphone. Then use Reolink Windows client and see if you are able to watch the doorbell.

As for the ringing proposal, we have requested Reolink to implement a VOIP call as being done by their competitors........ or at least when the push notification is received, prompt the user with a pop up simulating ringing. They promised us to send to different tone for when the button is pressed but hitherto we don't have it.