Posts made by Reolink Fiona

@user_601244343033959_601244343033959 Yes, it is not enabled by default. It is to guarantee network safety. If you want to use the network ports, you can enable the one that you want in the setting.

@user_589210106224652_589210106224652 Thank you for your feedback.

For the night vision person detection, I have sent you firmware via chat. You can have a try.

@chris-on-moon_568876227412240 Hi there, it supports RTSP and it can work with the VLC.

@enrico-montefusco_322036714238195 We also have the official v8.8.1 now. It is based on v8.8.0. You can know more here, https://community.reolink.com/topic/3871/new-client-v8-8-1-available-for-download-now-optimize-the-time-lapse-function/34.

@mark_gin_511918536781957 @jedi2020_32727772450952 You can have a free month to try the rich notification. Sorry for the misunderstanding. If you want to know more about this, you can click here to know, https://cloud.reolink.com/.

@d-beckers_494387272687778 Can you try to use this URL: http://192.168.0.126/api.cgi?cmd=GetEmailV20&user=admin&password=111111
Besides, you can look at this API file, https://www.reddit.com/r/reolinkcam/comments/rd847e/reolink_camera_api_user_guide_dec10_2021/.

@katshep06_548412444582115 It will be available in US/EU first because of the limited stock. We will try to make it available for all the countries asap.

@ckam_ca_242158725816541 We will try to give more benefits to all the members! Thank you for your advice.

@blackhatcon_440478845636849 Thank you for your advice. I will try to talk with our sales team to see if it can be possible.

@warnzie_464572544110774 That's odd. I will tell this to the R&D team to check more.

@ss4sgoku_239593250332868 It will come this the DC power adapter and jumper cable.

@warnzie_464572544110774 You can try to contact our support team and tell them about your troubleshooting process. They will try to help with this specific case. Submit a request – Reolink Support

@warnzie_464572544110774 Can you try to update your camera firmware too? Download Center – Reolink

@carlcallighan_445636075892878
Can you check the stream mode setting? If you double-click the screen, you can check if you set it to clear mode. If it remains the same, you can try to disable the hardware-decoding setting in the Client setting.

@corpex39_417116623257763 The doorbell pre-order is only available in the US/EU now. We will try our best to make it available in more countries.

@campbell_99 This feature is still testing and needs some time to optimize. So if you want to upgrade the firmware, you can go to the download center.

@dillanrosales317_327796764467397 NVR doesn't support the smart home currently. If you want to connect the camera to the smart home and record them to the NVR at the same time, you can try this method. https://community.reolink.com/post/13124

We also have the plan to make it compatible with the Google Home.

@marc_279562978566293 Can you check if you need to input the password of the camera? You can click the "incorrect password" on the screen and then input the password. If it can't work, you can give some screenshots to the support team to check, Submit a request – Reolink Support.

@kneilon_529804993618165 NVR doesn't support the smart home currently. If you want to connect the camera to the Alexa and record them to the NVR at the same time, you can try this method. https://community.reolink.com/post/13124

@frederic_246469425098906 Hi there, now there is no new update for the RLN8-410-E. I will update if there is any news.