Posts made by Reolink Fiona

@sid_363024432681206 @bradfarrar11_385445054181609
You can try to update your NVR firmware following this guide.
https://support.reolink.com/hc/en-us/articles/900003659286-How-to-Upgrade-Firmware-via-PoE-NVRs-New-UI-

Hi, y’all,

NVR's new firmware v3.0.0.200 is available on the download center now. In this version, there are many changes including the new product support and some frequently-asked requests.
I see that some of you have already downloaded and tested the features, you can know more about the features with this post or tell me any feedback on the firmware.
 
Models: RLN8-410 & RLN16-410
Hardware version: H3MB18, N2MB02, and N3MB01
Download via https://bit.ly/3wtdIS6.
How to upgrade: https://support.reolink.com/hc/en-us/articles/900003659286-How-to-Upgrade-Firmware-via-PoE-NVRs-New-UI-
Please remember to check the "reset configuration" when upgrading the firmware.

1. Support Duo 2 & TrackMix

TrackMix can display as Picture-in-Picture or dual-view. Yes! PIP finally comes back.

You can choose to view wide-lens or detailed images in the big picture. Just left-click the mouse and you will see the PIP setting.

Duo 2 will only occupy one channel of the NVR. For the NVR with H3MB18, N2MB02, and N3MB01, after the upgrade, the NVR can live view up to 6MP. So if you want to view the Duo 2 in the NVR, you can set the mainstream resolution as 4096*1536.

But you can view an 8MP video of the Duo 2 via the APP/Client if you connect the NVR to the APP/Client.

2. Added pet detection

You can use the NVR to detect and record your pet videos with this new update. But please note that the camera needs to support pet detection first. The Duo 2, 8MP, or 12MP cameras can support pet detection.

3. Optimized multi-screen display mode up to 13 windows/24 windows.

This display mode is to support the new products like Duo and TrackMix that may need up to two windows to display. The 8-channel NVR can still work up to 8 cameras and the 16-channel NVR can still work up to 16 cameras.

4. Added resolution HD, recording, or detection icons status reminder option(system>>general)

Finally! This is the setting requested by many Reolinkers. You can choose whether to display those HD, recording or detection status icons or not. 

5. Support access to NVR’s H.265 video using ONVIF.

Now you can access the NVR’ H.265 video using RTSP stream in some third-party software.

6. Added Fixed Frame Rate Settings(camera>>stream>>fixed frame rate)

-If you choose “Fixed frame rate”, the frames will be fixed and not be automatically adjusted for night vision.
-If you choose “Auto frame rate”, the frames will be automatically adjusted for night vision to guarantee the image quality in dark.
If you meet the problem of the smearing image or missed AI alarms, you can choose to enable the fixed frame rate.

Only the AI cameras have this function now. If you don’t see this setting, you can try to upgrade your camera to the latest version.

7. Added person/vehicle/pet option for the spotlight(Choose “Auto” mode)

8. Added the function of the Day/Night switching threshold

Camera>>Image setting>>Advanced>>Day/Night switching threshold

9. Added push test and the settings for the interval time(push test is only available in the APP.)

10. Added the siren schedule in the NVR and was able to set up a custom siren via the APP.

11. Added the function of keeping video recordings for 2 days, 3 days, 7 days, 14 days, and 30 days.

You can choose the time that obeys the privacy rule or your own requirements. 

Surveillance>>Overwrite>>

12. Added zoom function for playback and full-screen playback function

13. Updated Web client

14. Solved the problem of pixelated images in complex scenes.

15. Fixed other known issues.

@pdownes2001_384636162646205 Yes, it supports FTP.

Long wait! Smart Doorbell pre-order starts now. Both PoE and Wifi versions are available.

10% OFF for the Pre-order!

Pre-order link:
PoE: https://bit.ly/3CJ896b
Wifi: https://bit.ly/3chwMMg

• 2K+ (5MP) HD Video
• Power over Ethernet(only PoE version)
• Person Detection
• Works with Reolink NVRs

Available in US/EU now.

Updated on August 23rd:
The doorbell will be available in US/EU for pre-order because of the limited stock. We distribute the doorbell stock according to the subscriber number first. We will try our best to make it available in other countries asap.

For the chime as an extra accessory, considering the limited stock, we have made it into the package with the doorbell first. We will make it available as an extra accessory if there is enough stock.

Thank you so much for your understanding.

@rachmbrown12_383315990913272 The page is hidden for all the countries now. It will show soon.

@webguy_429105610043642 Can you try to disable the hardware decoding first in the Client local setting? If you don't have this setting, please upgrade your Client version to v8.8.1. App & Client - Reolink

@tdphomestx_566533632733719
It doesn't have the Cloud schedule setting currently. I will tell your request to the product team to seek possibilities.

@user_593090406862870_593090406862870 @psp_219737986822379
There will be new firmware but it is still under development. If you want to get the firmware now, you can contact our support team to get the beta version.

@user_reo_595772174463017
Thank you for your support. For the ONVIF request, I will try to tell this to our team to see if there are any possibilities.

@rick-klink_322854524236019 Hi there, can you try to upgrade the camera firmware? Download Center – Reolink

If it can't work, this may need our tech to check more. You can submit a request here, Submit a request – Reolink Support.

@roche_david_592668445925437 @Chuck_529633235447953 Thank you for the feedback and suggestions. I have told the requests to our tech to seek possibilities.

@tuula-p_191971984912518
Superb! Your suggestion is helpful. I will offer this suggestion to the Client team to optimize the description.

@r-reolink_484846949159092 Now it can only live view, but we will develop more functions.

@viet-fob_543326224933058 The chime will launch as an extra accessory.

@user_597307671535691_597307671535691 Yes, it can record to the NAS and the SD card at the same time. And it can also view separately in the Synology and APP at the same time.

@violino1980_552450169454759 @Jason_216773590982847 Thank you for your advice and we will optimize our guide in more aspects.

@chicagocctv_597418497704047 We are maintaining the download center and the NVR firmware will be uploaded soon. You can check back later.

@user_597789312356406_597789312356406 DUO 2 Battery Wifi and DUO 2 4G are estimated to release in October for US/EU.

@viet-fob_543326224933058 Yes, the chime will be included in the package.