Posts made by Reolink Fiona

Hi there,

The TrackMix is coming soon! Subscribe Now & Be the first to know when it is ready!

What:

• Dual-Lens
• Dual View
• Dual Tracking
• 4K Ultra HD Resolution
• 
  

The 4K dual-lens cameras are equipped with a telephoto lens and a wide-angle lens, synchronizing a wide-angle and zoomed view on the screen. Free your mind and hands as well, since it can automatically track and zoom in on the detected objects.
Subscribe via https://bit.ly/3VcNBJK.

We will have a more specific feature explanation soon. View the below video to see more first!

@jorgensen-henry_551013841555661 I can't confirm if this NVR supports AI or not. If you want to buy the NVR with AI, you can also buy it at our website store. Our on-sale NVR all supports AI. If you do need to buy from the third-party store, you can ask if you can return the NVR if the NVR is not AI.
https://reolink.com/product/rln8-410/#specifications

@fr_350359170068639 Hi there, our tech would like to check on this case. You can submit a request here and we will help. Submit a request – Reolink Support

@user_585658571341939_585658571341939 Our battery cameras don't support ONVIF currently. If you want some cameras that support ONVIF, you can try our wifi wired cameras or PoE cameras.

@reck24k_533735782789349 There is some production delay. I will make an announcement when it is ready to be on sale.

@alvaro2 Thank you for your feedback. For the image quality setting, we only design it for the specific camera. So it is not in the general settings. The general settings are applied to all the cameras.

@reck24k_533735782789349 The RLC-823A 16X will be available around October on our website. There is no estimated time for Amazon now.

@yazdi_49518683485 Here is the v8.8.0 beta Client. You can have a test. Try to disable the hardware decoding and see if it can solve the black screen. https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client?page=1

@ramms_119_396004748976341 Thank you for the feedback. Did the freeze happen in the previous version? You can provide the device/Client info to the support team and they will check this case. Submit a request – Reolink Support

@joshtreimer_553400711413925 Blue Iris is not compatible with our AI detection. So you can only use the detection on the Blue Iris now.

@lunitunz_551449740943604 Can you show us the picture?

@aleweu547567780 Now our camera can't set up the cameras group. I will record this demand and seek possibilities.

@useless-box-reo_491212164313322 This is the product page of the doorbell. But the doorbell is not on sale currently. We will make an announcement when it is ready.

The doorbell can work with the current NVR with hardware versions H3MB18, N2MB02, N3MB01 can work with the doorbell. But the NVR needs to upgrade the firmware to use all the functions of the doorbell.

Explore the best deal with up to 30% off until July 15th

Check Deal here: https://bit.ly/3yqJkI4

@jorgensen-henry_551013841555661
Please find the specific NVR hardware version in the system info.
Guide: https://support.reolink.com/hc/en-us/articles/360011977034-How-to-Find-out-System-Information-Firmware-Version-via-Reolink-Software

Here is a table to show the different abilities of the NVR with different hardware versions. https://support.reolink.com/hc/en-us/articles/900000602543-Hardware-Version-of-Reolink-NVRs

@tanja-flury_552301707280565 You can offer the crash video to the support team and then they will help with this specific case of the timelapse. You can submit a request here, Submit a request – Reolink Support.

Smart Wifi Plug can help you to control your device anywhere.

Our FIRST Smart Wifi Plug is open for the test today!

Apply via https://bit.ly/3PlAvGj.

Available in US&CA&EU.

@sebastian_527279437983953 To upgrade the Argus 3 pro, you can try to send your UID and system info to the support team, and then they will push the latest firmware to you to upgrade. Submit a request – Reolink Support

@jeanmichel-francois_314337194614920
You can try our Beta Client v8.8.0. Then you can disable the hardware decoding in the Client settings. You can see if it can solve the freeze issue.

Know more and download the Client here, https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client/36.

@philippe Great review!