Posts made by Reolink Fiona

@tomcrean Dimension: 133(H)x48(W)x22(T)mm

@john-hbk360_547253980946570 This firmware of the RLC8-410-E (H3MB16) is v2.0.0.274. You can download it at the following link.
https://home-cdn.reolink.us/wp-content%2Fuploads%2F2020%2F12%2F110806061607673966.7966.zip?download_name=firmware_RLN8_410_E_274_20120701.zip

@tomáš-kupr_495117657354378 What's your NVR firmware version and hardware version? You can upgrade your NVR firmware to the latest version v3.0.148 if your hardware version is H3MB18/N3MB01/N2BM02. Then you will see the siren function. Please download the firmware on the download center, Download Center – Reolink.

@amir-kolahchi_548512805965980 When you set up the camera password, you need to input the camera password in the NVR. Click the "modify" on the NVR monitor first.

@reocam_448003255267488 You can download the APP v4.30.1.1 here.
https://drive.google.com/file/d/1pN1KyjgK7pQFZ2c8NQzxC0xSfYgGx-oc/view?usp=sharing

We will update the version on download center soon.

@martinbarrett_533327547867360 We have the wifi battery camera supporting the Cloud. They are the Argus series. You can see more details here, https://store.reolink.com/us/battery-security-cameras/.

@tom-ausburne_287505539076350 It has stock in June. But it is sold out. You can click the "Notify Me" on the product page to get a notification now.

@aleleu62_232174521270407 Thank you for your suggestion. I have forwarded your request to the product team to seek possibilities.

@email_525317533946102 Hi there, sorry for the inconvenience caused. Can you try to install the camera at a higher position? I will also feedback to our tech.

@john_350143387672724 What's your camera model and firmware version? Usually, it will delete the recording on the SD card if you delete the time-lapse on the Client.

Does it always happen?

@chuck_529633235447953 Currently, the time-lapse function only works with the standalone camera. It doesn't work with the NVR now.

@big_ted @lindsay_464625727078605 Yes, you can also try to upgrade the display drive in PC.

@lindsay_464625727078605 @KS Thank you for the feedback. We have received some feedback that the black screen and the freezing issue have been solved by disabling the hardware decoding setting in this version. We may need your specific cases to check more issues. Could you please contact our support? Thank you for your help! Submit a request – Reolink Support

@geschinsky_376216486543563 The timelapse function only works with the standalone camera now. It doesn't available for the NVR.

@frav Hi there, we have added the AI new function like AI detection zone, AI sensitivity, object size, etc. in this new firmware. It is the same as the changelog of the GO Plus firmware. You can know more here, https://community.reolink.com/topic/3720/new-firmware-for-go-pt-plus-go-plus-ai-detection-zone-object-size-pre-alarm-and-more.

Hey Reolinkers!

Today is Reolink 13th Birthday! Thank you for your always support these years.

Please enjoy our anniversary video. #Go Clearer, Go Wider, Go Smarter. 

@horvat-andrej_549923474403512 Thank you for the request. I will feedback this to the tech.

@Percy_548115457614016
Because the GO PT Plus is the battery camera, the camera will be activated when it detects the motions. So it is not possible for the pre-moton recording now. When it is in active mode, it can record the pre-motions.

@simontondavid678_532943946707150 Hi there, you can try to check the operation or network. Here is the guide.
https://support.reolink.com/hc/en-us/articles/360012081833-Fail-to-Bind-the-Camera-to-Reolink-Cloud

@ryan-sandberg_304810564128972
You can also try the scene mode here, https://community.reolink.com/topic/3686/discover-useful-app-features-scene-mode-notification-sound-hardware-decoding-and-so-on.

For the push interval function, we have added it to the AI wired cameras. If yours is AI wired camera, you can update your firmware version to the latest. Please download the firmware here, Download Center – Reolink.