Posts made by Reolink Fiona

@user_588114403643419_588114403643419 Hi, the free plan can be only for one camera. If you want to have more storage or bind more cameras, you may need to subscribe to another plan. You can know more about the plan here, https://support.reolink.com/hc/en-us/articles/900000641926-A-Brief-Introduction-about-Reolink-Cloud-Plan.

@ramms_119_396004748976341 Thank you for the feedback. I will ask our tech to look at this issue.

@big_ted A higher bitrate means a larger amount of 'video bits' are being uploaded within a second. It will generate a higher quality video relative to its resolution. Also, increasing the bitrate will increase the size of your output video file.

@mmspock_556244821225708 If you want to add it to a different network, you can try to reset the camera, and then you can reinitialize the camera again and set up the network.

Method 2: Set the SSID and the password the same as the old wifi. Then the camera will reconnect.

@appta_552318749085947 Hi there, can you try to upgrade your firmware to the latest version to see if it can be fixed? You can check and download the latest firmware on our download center, Download Center – Reolink.

@appta_552318749085947 Hi there, thank you for a good idea. I will record your demand.

@user_588567793635436_588567793635436 It can work. What problem do you meet?

@reck24k_533735782789349 It is an upgraded version of the RLC-823A 16X. It is estimated to be more expensive than the RLC-823A. But it is unknown now. I will update when there is any news.

@bbugaski_390328908112013 To reset the names of the cameras, you can try to delete the NVR and then add it back to the Client.

@efkka23_553086112514211 Hi there, may I know your system info?

You can try to take out the SD card and format the SD card. If it can't work, you can try another SD card and try again.

@user_587474691784750_587474691784750 Hi there, I have forwarded this to the tech before. This is the original design because the patrol is set for the routines of several preset points, if the camera track during the process, it will affect the patrol process. I will keep collecting your request and seek possibilities for the change. Thank you for the feedback!

@enfield250_148238143242419 Hi there, you can also use the adapter to charge the Argus Pro.
Guide: https://support.reolink.com/hc/en-us/articles/360003493354-How-to-Charge-Reolink-Argus-2-Argus-Pro

@ckam_ca_242158725816541 Yes, they can work together. And one doorbell can work with up to five chimes. One chime can work with up to 5 doorbells. If you press the doorbell, all the chimes will ring.

@user_587491131846695_587491131846695 Have you tried to check the SMTP setting of the email? You can find the support article of the email service provider. If it still can't work, try to submit a request here, Search Anything on Reolink - Reolink.

@awtwayne_552455152668868 As long as the size is proper, it can used for the NVR.

@cdrabke_524843821973719 Hi there, please try to send your system info to the support team to upgrade your camera and try again. Submit the info here, Submit a request – Reolink Support.

@bbugaski_390328908112013 We will push the latest version to the Client user end after we upload the Client to the Website for a period of time. So it will be not synchronized. If you want to use the latest version earlier, you can stay tuned with us in the community. We will give the Beta version or the latest news of the Client here.

Hi y'all,

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