Posts made by Reolink Fiona

Hi, there. Reolink battery-powered cameras can only record to SD card or Reolink Cloud. Or you can manually record to phone, check at:How to Manually Record to Phone via Reolink App – Reolink Support

Hi，there. Check at "Device Settings"-> "Network"  and check the WiFi signal strength of the wireless camera. 

Make sure that the wireless signal is three bars or at least two bars. One bar signal is too weak to establish a stable connection. If the WiFi signal strength is low/weak, you may refer to the following guides to improve the WiFi signal strength of the wireless camera.

• Shorten the distance between your wireless camera and the router.
• Change the wireless channel on your router to avoid interference from WiFi networks around.
• Keep the wireless camera some distance away from appliances or electronic devices like a microwave, computer, wireless router, etc.
• Install the wireless camera to somewhere with fewer walls and obstacles in between with the router.
• Fasten the antennas on the wireless camera.
• Change a router which has higher wireless transmitting power.
• Install a wifi extender.

If still no results after trying methods above, please report it to Reolink Support Team.

Yes, it is a long video on a timeline if you choose continuous recording. You can also choose the type of alarm video you want to check, any motion, person or vehicle. Check at: https://support.reolink.com/hc/en-us/articles/900003995486-How-to-Search-Playback-and-Download-Recordings-on-Reolink-App-Video-

Hi, there. How about setting up the customized siren for each camera? Check at:How to Set Custom Siren Sound on Reolink App – Reolink Support Will this help?

Hi, RLC-842A is with the transparent glass which facilitates real observation. There is no tinted glass for RLC-842A and currently no plan for tinted glass. 

We do not recommend tinted glass if for daily use. It is not suggested to disassemble the camera by yourself and there is no third-party tinted glass dome compatible.

Hi @tom87pl_588197817434222 , your request has been collected. Engineering will reviewing the feasibility of implementing this idea.Thank you sincerely for sharing your thoughts.

Hi, there. Reolink battery-powered cameras can't be added to Reolink NVR or accessed via any other 3rd-party software. You can only access the battery-powered cameras via Reolink Client and Reolink App.

Just follow the instructions and install it in the direction shown in the figure.

Argus PT 2K supports PIR detection/human detection/vehicle detection(if it is the latest version). 

Its PIR Detecting Distance is up to 10m (33ft) and PIR Detecting Angle is 100° horizontal. It is a bit beyond its detection range if that yellow zone is 50ft out.

hi, there. Sorry to tell you that the battery-power camera cannot support continuous recording, because that will drain the battery quickly. For continuous recording, you may consider WiFi-wired cameras such as Trackmix WiFi.

But Argus PT 2K supports to set up Privacy Mask. How to set: https://support.reolink.com/hc/en-us/articles/360003493454--How-to-Set-up-Privacy-Mask-for-Reolink-Cameras

Minimum/Maximum Object Size is also supported on Argus PT 2K. How to set: https://support.reolink.com/hc/en-us/articles/13294134776985-How-to-Set-up-Object-Size-for-Battery-powered-Cameras

@user_599858181599299_599858181599299 Sorry for the problem. May l know what's your NVR's hardware version?

@robert-leyzerovich_519547077562499 Upgrade to the latest App version(4.35.0.9) first. Then try again.

Hi, there. Thanks for your feedback. Could you attach a link of this video here for us to check? For the video, you can put it on youtube/google drive. 

@markausten_504692543779046 Hi, there. You can Live View & Playback 4G cameras Via free Reolink App or Client. See if this helps: How to Initially Set up Reolink 4G Cameras via Reolink Client (New Client) – Reolink Support

HoHoHo,
Thank you all so much for sharing your warm Christmas wishes here! Your expectations and blessings for Reolink are well received! Merry Christmas and best wishes to 2023 and beyond.

We have randomly selected 17 winners from all platforms! Your Christmas gift from us is Argus 2E.
Congratulations to the winners!

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We will contact the winners within 48H. Remember to check your PM!

Hi there, did you solve it? Sorry for the inconvenience caused to you, you can report this issue to our support team: https://support.reolink.com/hc/en-us/requests/new

Our support team will help you solve it. Thanks.

Hi, there. Maybe you can set up the "Object Size" to help adjust the alarm range. Refer to this article: How to Set up Object Size for Duo POE via Reolink Client (New Client) – Reolink Support

Yes, you can also connect the cameras in RLK8-822D4-A to 16 channel NVR(make sure the NVR is with the version that supports 8MP camera).

@reolink-fiona Both. And yes, they are going to be available for all poe cameras.

@gianluigibattistini_605368488595753 You can enter your email address on the product purchase page to subscribe to product arrival notifications. Then we will send email when there’s news about the availability of RLC-823A 16X. Check at: Add to Cart-> Notify me-> Enter your email address.