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    Reolink Android/iOS APP v4.37 Released: Optimize the Live-view UI & Support More New Camera Functions

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    • Reolink Fiona
      Reolink Fiona last edited by Reolink Fiona

      The new Android/iOS APP v4.37 has been released. This version is mainly to optimize the live view UI and support more functions. You could download the new APP via the Google play store/Apple APP Store.
      Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.
      Android G drive link: https://bit.ly/42QlN18

      Changelog:
      1. Optimized immersive view feature: changed to scale adaptive
      APP will auto-adapt to the APP windows in the immersive view. This will remove the black bar in the immersive view.

      2. Added the Muti-View Stretch Mode
      Videos will auto-stretch to full view in the multi-view display.


      r/reolinkcam - Reolink APP v4.37 Released: Optimize the Live-view UI & Support More New Camera Functions

      3. Fixed the menu at the live-view page and click live-view screen to hide.

      4. Added Doorbell Button Sound and Status LED functions for doorbell(need to upgrade to the latest firmware. Download via Download Center – Reolink)

      5. Added 5GHz Preferred feature

      You can enable this button to allow preferred connection to 5GHz WiFi 

      6. Support TrackMix LTE Plus: support all its features including “Reolink View Service”

      7. Added Audio Reduction function for the TrackMix series

      8. Display the WiFi Band on the network information page

      9. Added 3D Zoom function for RLC-823A 16X

      10. Support RLC-81PA

      11. Optimized the UI of the PTZ button.

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        • joseph_1979
          Joseph Global Moderator @Reolink Fiona last edited by joseph_1979

          @reolink-fiona I think you have pointed to the erroneous file in your drive 'reolink_setup_8.10.2.exe'. This is not the Android version 4.37.

          Update:
          I found it at Reddit..........https://drive.google.com/file/d/1O_JO1ngCwlDTY2Lrz5Wbp-arUHNvfShq/view?pli=1

          Can the stretch mode be extended to single view as it used to be? For instance I still get the 4:3 for E1 OD, RLC-511WA, E1 Zoom, etc. with lot of black areas at both sides.


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          • Mamymam2013_465350299701478
            Mamymam2013 @Joseph last edited by

            @reolink-fiona I think you have pointed to the erroneous file in your drive 'reolink_setup_8.10.2.exe'. This is not the Android version 4.37.

            Hi I don't think that correct and change the link is an hard work!

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            • iamthejody_679232939831426
              iamthejody @Reolink Fiona last edited by

              @reolink-fiona the Android G Drive link is to the wrong file...

              Also, why isn't the app available in the Galaxy (Samsung) app store?

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              • Reolink Fiona
                Reolink Fiona @iamthejody last edited by

                @iamthejody_679232939831426 So sorry for my mistake. The link is updated. Google Drive Link: https://bit.ly/42QlN18

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                • joseph_1979
                  Joseph Global Moderator @Reolink Fiona last edited by joseph_1979

                  @reolink-fiona After noticing the erroneous linkage, I have added the correct one so that members can download it.

                  I have installed it on two distinct smartphones and would say no issues encountered so far. 👍 However, I kindly ask your development team to improve the communication protocol to reduce the time it takes for the live stream to start.

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                  • Neko818
                    Neko818 @Reolink Fiona last edited by

                    @reolink-fiona With t new Version I missing for the Trackmix Dualview the Zoom Button in PTZ as in the old version. It's not user friendly to switch in der Single View to use the Zoom

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                    • joseph_1979
                      Joseph Global Moderator @Neko818 last edited by joseph_1979

                      @neko818_692279135723723 Correct. It was available on the previous version and in this new version one has to go to the single view to use the zooming function. Moreover on my smartphone the speed control '>>' overlap the down motion. I reported them to Reolink senior support team.

                      And thanks to point it out.

                      Update: Support is working to fix this.

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                      • D2149 Bass Lake_696315055603884
                        D2149 Bass Lake @Reolink Fiona last edited by

                        @reolink-fiona

                        Where can I change the iPad version to LANDSCAPE MODE? I am using an iPad Mini 4 on a stand in the commonly used horizontal orientation for all of my various apps like our ecobee thermostat client, Downcast, Yonomi, KASA etc. and now (2) ReoLink Argus 3 cameras I am getting today. I just installed the latest ReoLink app mentioned here for iPad. All of those other apps support Landscape Mode simply by rotating the iPad into the horizontal orientation. This latest ReoLink iOS app for iPad does not.

                        I am assuming that there must be a switch/button somewhere I can't see yet since I don't have the cameras added yet. I hope to God that you haven't squandered all that screen real estate on an iPad screen by forcing everyone to use it in Portrait Mode only...right?

                        That would be an incredibly STUPID oversight for an iPad app made for video viewing in 2023, and will mean an immediate return and refund on both of the ReoLink cameras I just purchased but haven't received yet.

                        Looking forward to your reply.

                        []Rick.

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                        • joseph_1979
                          Joseph Global Moderator @Neko818 last edited by

                          @neko818 This has been fixed in the new release 4.37.0.5.

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                        • user_692786904334508_692786904334508
                          user_692786904334508 last edited by

                          After install the update on my windows pc (windows 10) I get an javascript error.

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                          • big_ted
                            tedmanr Global Moderator last edited by

                            Updated app via play store and so far working well

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                              • joseph_1979
                                Joseph Global Moderator @tedmanr last edited by joseph_1979

                                @big_ted Yeah so far so good but the stretch mode should be extended to single view not just in case of multiple views. My engineering logic says..if you implemented to multiple then do it for single view.

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                                • Rob_631717169750022
                                  Rob @Joseph last edited by

                                  @joseph_1979 Yes!! Why is it only on multi camera view? Totally useless!!!

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                                • Rob_631717169750022
                                  Rob last edited by

                                  I do not see the update in Play Store. I am in the US. When will it be available?

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                                    • joseph_1979
                                      Joseph Global Moderator @Rob last edited by

                                      @rob_631717169750022 You can download it from the above link and install it. It's safe. I have been running this client for 4 days without any issue.

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                                      • Rob_631717169750022
                                        Rob @Joseph last edited by

                                        @joseph_1979 Unfortunately my phone is company owned and I cannot install apk's / apps outside of the Play Store.

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                                      • Mamymam2013_465350299701478
                                        Mamymam2013 last edited by

                                        Hi I have installed new version on my samsung s20 ultra 5g android 13 but app works good but i have lost all reolink push notification dedicated sound. I can choose all sound on my phone but Reolink sounds are not present on my phone. Someone can help me. I don't love these new version because before you can choose all reolink sound directly from the app menu.

                                        Kind Regards

                                        Marco

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                                          • joseph_1979
                                            Joseph Global Moderator @Mamymam2013 last edited by

                                            @mamymam2013_465350299701478 Check out this link https://support.reolink.com/hc/en-us/articles/360021343034-How-to-Enable-Push-Sound-on-Android-Phones/

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                                            • Mamymam2013_465350299701478
                                              Mamymam2013 @Mamymam2013 last edited by

                                              @mamymam2013_465350299701478 Thank you Joseph I'm able to change notifications push sounds on my smartphone, but on my email i have written that i have lost originals Reolink notifications sounds alway present in all Reolink android app version.

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                                            • Rob_631717169750022
                                              Rob last edited by

                                              I finally received the update. Totally useless. Why isn't the stretch mode on the single camera view as it was before? How doesn't Reolink listen to their customers???

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