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    New Features Alert!! App v4.40 with Motion Mark is Now Released!

    Reolink Client & APP
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    • ReolinkShayla
      ReolinkShayla last edited by ReolinkShayla

      Hey guys!
      You asked for it, and we've delivered! The Motion Mark you've been waiting for is now available in App v4.40!
      Update now on Google Play and the App Store to try it out!
      Note: The App adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.



      What's new:
      1. Add Motion Mark on liveview/playback
      When a person/car/pet is detected, there will be a motion mark on it.
      Setting: Select Clear mode for liveview/playback- Settings -Detection Alarm- Turn on Motion Mark
      *Require cameras with smart detection. And the motion mark is only available when the Clear mode is selected.



      2. Hide expired cloud service plan
      Hide expired plan on the cloud plan list, making the interface more concise.



      3. Support new features for KEEN Ranger PT/Reolink Go Ranger.
      Animal Detection, Sleep Mode, and Snapshot functionality are added for KEEN Ranger PT/Reolink Go Ranger.







      4. Enhance device password security
      When changing the device password or reinitializing the device to set the password, the password is changed from more than 6 to 8 digits.

      5. Fix known bugs and improve user experience.

      *App v4.40 is required Android 6.0 and above. So the update is not recommended for Android 5.0 users.

      Leave comments and share your experience with this new update!

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        • joseph_1979
          Joseph Global Moderator @ReolinkShayla last edited by joseph_1979

          @reolinkshayla Excellent. We forward ideas and exert pressure because we want Reolink to be the best and the first choice for customers opting to install cameras in their home and business premises.

          Kindly provide a link to download the appl before it will be available in the respective region. Note that 'Animal' in point 3 has been wrongly written to 'Aniaml'. Please correct.

          Thanks a lot and keep it up.

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          • user_711725607157890_711725607157890
            user_711725607157890 @Joseph last edited by

            @ReolinkShayla I second what @joseph_1979 said.

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          • james.jenner_683177101791235
            james.j last edited by

            I dont know if this is implemented or on the list to do.

            The timeline in the Reolink app always goes to the 1st event in the day. Can there be an option for this to start at the latest event so its quicker to view instead of having to scroll along the time line. Would be a great help for speediness.

            Thanks

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              • joseph_1979
                Joseph Global Moderator @james.j last edited by

                @james-jenner_683177101791235 Have requested this several times. Hoping one day this will be implemented.

                Appreciate if you too submit a request on https://support.reolink.com/requests/

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                • ReolinkShayla
                  ReolinkShayla @james.j last edited by

                  @james-jenner_683177101791235 Thank you for your suggestion! We appreciate your feedback and understand the convenience this feature could bring to users. Our development team continually works on improving our app and adding new features. While I can't provide an immediate solution, I'll definitely pass your idea along to them for consideration. 

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                • user_736098558853348_736098558853348
                  user_736098558853348 last edited by

                  So does this also require a sim card? I enabled everything as outlined here (clear mode and Motion Mark Beta enabled) but nothing changed as in no motion marks. RLC-842A's and Trackmix POE.

                  On the IOS app you have an NVR and all the cameras listed there but further below you have the cameras listed again and that is where you enable the Motion Mark. But if I try to view from there it says no sim card so I go back up to the top under the NVR and select the same camera and then select PlayBack.
                  What I see is only the 60 minute packs but when one of the packs detects motion it will stop the pack and start the next pack. So most of the time I can search for the motion alert at the end of the cut off pack.

                  Maybe I'm doing some wrong but I did follow all of the step and understand--- BETA...

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                    • joseph_1979
                      Joseph Global Moderator @user_736098558853348 last edited by

                      @user_736098558853348_736098558853348 Not yet available in Europe. Still waiting to test it out.

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                      • Crimp On_62210811129
                        Crimp On @Joseph last edited by

                        @joseph_1979 Not available in U.S., either.

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                      • reolink_529054669623484
                        reolink last edited by

                        Hi there! This is a great feature! Any chance, that the markers are embedded into the stream so I can see them in the recordings on my NAS? As it looks like, at the moment this is a "app-only" feature, so maybe it can be moved into the device firmware? I would be happy to do the beta testing.. 😉

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                        • Issom
                          Issom last edited by

                          its not live in the US? Playstore and IOS store showing 4.39 only

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                            • harolddavies0610_705448539455573
                              harolddavies0610 @Issom last edited by harolddavies0610_705448539455573

                              @issom cookie clicker: That's right, only in England

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                            • Issom
                              Issom last edited by

                              Just found a apk work great thanks guys
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                                • joseph_1979
                                  Joseph Global Moderator @Issom last edited by

                                  @issom Great. So it's available in the US. In Europe we are still in the 'WAIT' state :).

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                                  • Issom
                                    Issom @Joseph last edited by

                                    @joseph_1979 I found the apk online via Google. But it's not in the app store yet

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                                    • Crimp On_62210811129
                                      Crimp On @Joseph last edited by

                                      @joseph_1979 Not on Google Play as of 9/18/2023 at 12:58PM Pacific Time.

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                                      • ramms_119
                                        Ricardo Garcia @Issom last edited by

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                                        • Crimp On_62210811129
                                          Crimp On @Issom last edited by

                                          @issom 4.40 appeared today in the U.S. on Google Play.

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                                        • user_592437084483609_592437084483609
                                          user_592437084483609 last edited by

                                          Available on ios App Store in UK now.

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                                          • Kristof
                                            kpb last edited by

                                            Niiiccceeeee 😎 😎 So this works directly on the app, but reflects HOW the camera would sense person or vehicle motion?

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                                              • TomHiddleston
                                                user_751859294531780 @kpb last edited by

                                                @kristof ok

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                                              • ic24338868_704445506318702
                                                ICHOTT last edited by

                                                Yup, got it in UK, only seems to envelope vehicles though, not people?

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                                                  • joseph_1979
                                                    Joseph Global Moderator @ICHOTT last edited by

                                                    @ic24338868_704445506318702 Today its available in Europe. And doesn't cover all AI cameras either. But it is still being developed.

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                                                    • Kristof
                                                      kpb @ICHOTT last edited by

                                                      @ic24338868_704445506318702 no definitely also persons.

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                                                    • big_ted
                                                      tedmanr Global Moderator last edited by big_ted

                                                      Has just started rolling out in Aust on the play store.
                                                      Settings are visible on my Doorbell + RLC-811A cameras

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                                                      • User..
                                                        User.. last edited by

                                                        Add a ring/voip/call feature to the mobile app to use with the doorbell. It's ridiculous that it can only send a notification! Even the cheapest doorbells have this feature. It's been ignored for more than a year now. Come on!

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                                                        • reocam_448003255267488
                                                          reocam last edited by

                                                          APK is not available on your website yet. Can you please post a link here or update the website apk for those of us that don't use google play? It would be greatly appreciated. Thank you.

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                                                            • joseph_1979
                                                              Joseph Global Moderator @reocam last edited by

                                                              @reocam_448003255267488 Check playstore.

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                                                              • reocam_448003255267488
                                                                reocam @Joseph last edited by

                                                                @joseph_1979 Thank you but, as I said, I don't use the play store. There are quite a few of us here that don't use the play store. We prefer to use apk directly from manufacturer. You have an apk available for download on your website, it's just old and out of date. You have always posted apk before. Has something changed? It would be greatly appreciated.

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                                                              • lloyd_280069103038714
                                                                lloyd last edited by

                                                                the new windows update drops my camera streams! can i download the older version it worked better

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                                                                • Jing_734911040270566
                                                                  Jing last edited by Jing_734911040270566

                                                                  This is a really nice feature and have been using it since it launched... Just wondering if this will be coming to the desktop client?
                                                                  Also will it be possible to have the function to not highlight stationary objects like parked cars. maybe a selection to highlight moving vehicles only but keep tracking moving / stationary pets / people?

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                                                                    • user_747664197079203_747664197079203
                                                                      user_747664197079203 @Jing last edited by

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                                                                    • user_592437084483609_592437084483609
                                                                      user_592437084483609 last edited by

                                                                      Very good but only seems to work with a few camera models currently. Can this feature be added for all cameras that use smart AI please?

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                                                                      • user_760785751838903_760785751838903
                                                                        pico81 last edited by

                                                                        What about motion mark on PC Client?

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                                                                          • joseph_1979
                                                                            Joseph Global Moderator @pico81 last edited by

                                                                            @user_760785751838903_760785751838903 This is available on the Windows client v8.14.2.

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