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The new Android/iOS APP v4.37 has been released. This version is mainly to optimize the live view UI and support more functions. You could download the new APP via the Google play store/Apple APP Store.Note: The APP adopts a grayscale release strategy so that the update time will differ in different regions. Simply meaning that it takes some time to arrive in your app store.Android G drive link: https://bit.ly/42QlN18Changelog:1. Optimized immersive view feature: changed to scale adaptiveAPP will auto-adapt to the APP windows in the immersive view. This will remove the black bar in the immersive view. 2. Added the Muti-View Stretch ModeVideos will auto-stretch to full view in the multi-view display.3. Fixed the menu at the live-view page and click live-view screen to hide.4. Added Doorbell Button Sound and Status LED functions for doorbell(need to upgrade to the latest firmware. Download via Download Center – Reolink)5. Added 5GHz Preferred featureYou can enable this button to allow preferred connection to 5GHz WiFi 6. Support TrackMix LTE Plus: support all its features including “Reolink View Service”7. Added Audio Reduction function for the TrackMix series8. Display the WiFi Band on the network information page9. Added 3D Zoom function for RLC-823A 16X10. Support RLC-81PA11. Optimized the UI of the PTZ button.
@reolink-fiona I think you have pointed to the erroneous file in your drive 'reolink_setup_8.10.2.exe'. This is not the Android version 4.37.Update:I found it at Reddit..........https://drive.google.com/file/d/1O_JO1ngCwlDTY2Lrz5Wbp-arUHNvfShq/view?pli=1Can the stretch mode be extended to single view as it used to be? For instance I still get the 4:3 for E1 OD, RLC-511WA, E1 Zoom, etc. with lot of black areas at both sides.
@reolink-fiona I think you have pointed to the erroneous file in your drive 'reolink_setup_8.10.2.exe'. This is not the Android version 4.37.
Hi I don't think that correct and change the link is an hard work!
@reolink-fiona the Android G Drive link is to the wrong file... Also, why isn't the app available in the Galaxy (Samsung) app store?
@iamthejody_679232939831426 So sorry for my mistake. The link is updated. Google Drive Link: https://bit.ly/42QlN18
@reolink-fiona After noticing the erroneous linkage, I have added the correct one so that members can download it. I have installed it on two distinct smartphones and would say no issues encountered so far. However, I kindly ask your development team to improve the communication protocol to reduce the time it takes for the live stream to start.
@reolink-fiona With t new Version I missing for the Trackmix Dualview the Zoom Button in PTZ as in the old version. It's not user friendly to switch in der Single View to use the Zoom
@neko818_692279135723723 Correct. It was available on the previous version and in this new version one has to go to the single view to use the zooming function. Moreover on my smartphone the speed control '>>' overlap the down motion. I reported them to Reolink senior support team.And thanks to point it out.Update: Support is working to fix this.
@reolink-fiona Where can I change the iPad version to LANDSCAPE MODE? I am using an iPad Mini 4 on a stand in the commonly used horizontal orientation for all of my various apps like our ecobee thermostat client, Downcast, Yonomi, KASA etc. and now (2) ReoLink Argus 3 cameras I am getting today. I just installed the latest ReoLink app mentioned here for iPad. All of those other apps support Landscape Mode simply by rotating the iPad into the horizontal orientation. This latest ReoLink iOS app for iPad does not.I am assuming that there must be a switch/button somewhere I can't see yet since I don't have the cameras added yet. I hope to God that you haven't squandered all that screen real estate on an iPad screen by forcing everyone to use it in Portrait Mode only...right?That would be an incredibly STUPID oversight for an iPad app made for video viewing in 2023, and will mean an immediate return and refund on both of the ReoLink cameras I just purchased but haven't received yet.Looking forward to your reply.Rick.
@neko818 This has been fixed in the new release 18.104.22.168.
Updated app via play store and so far working well
@big_ted Yeah so far so good but the stretch mode should be extended to single view not just in case of multiple views. My engineering logic says..if you implemented to multiple then do it for single view.
I do not see the update in Play Store. I am in the US. When will it be available?
@rob_631717169750022 You can download it from the above link and install it. It's safe. I have been running this client for 4 days without any issue.
@joseph_1979 Unfortunately my phone is company owned and I cannot install apk's / apps outside of the Play Store.
Hi I have installed new version on my samsung s20 ultra 5g android 13 but app works good but i have lost all reolink push notification dedicated sound. I can choose all sound on my phone but Reolink sounds are not present on my phone. Someone can help me. I don't love these new version because before you can choose all reolink sound directly from the app menu.Kind RegardsMarco
@mamymam2013_465350299701478 Check out this link https://support.reolink.com/hc/en-us/articles/360021343034-How-to-Enable-Push-Sound-on-Android-Phones/
@mamymam2013_465350299701478 Thank you Joseph I'm able to change notifications push sounds on my smartphone, but on my email i have written that i have lost originals Reolink notifications sounds alway present in all Reolink android app version.
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