Posts made by Carl_31331526639

Our camera can work with Google Home in the US, Australia, New Zealand, and Canada at present. For more details, please send an email to support@reolink.com for further consultation. Thank you for supporting Reolink.

Could you please take a screenshot of this post and send an email to support@reolink.com? Our support team will check it for you soon. Thank you for your understanding.

Sorry for any inconvenience caused to you. I've notified our support to reply you via email, please pay attention to the latest update. Thank you for your patience and understanding.

Could you please take the screenshot of this post and send an email to support@reolink.com? Our support team will check it for you soon. Thanks.

Thank you for supporting Reolink. If you have other problems during operation, welcome to leave the comment here. Or you can send email to support@reolink.com for further assistance. Have a wonderful day!

Sorry for any inconvenience caused to you. Could you please take the screenshot of this post and send an email to support@reolink.com? Our support team will check it for you soon. Thanks.

The bandwidth of Reolink cameras depends on the steam type you choose/set. If you set Clear Type, then the bandwidth is the same with the Bitrate under clear mode. If you set Fluent Type, then the bandwidth is the same with the Bitrate under fluent mode.You can refer to the article: What's the bandwidth Reolink cameras require? to learn more. And you can find the information you need about RLC-423 through the parameters table.

Thank you for your suggestions. I will forward your suggestion to our R&D staff, you may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us.

Sorry that the channel name can't be changed. The name you modify in the OSD settings page is the device name, which will be shown when you preview the camera. Sorry for any inconvenience caused to you. Thank you for your understanding.

Sorry for any inconvenience caused to you. I've reported this issue to our R&D people and it has been solved now. Please confirm if you can receive the push notification now. If you have other problems, please send an email to support@reolink.com for further assistance. Thank you for your understanding.

We’re working proactively to support more countries, including the European ones, in the future. In order to protect our users' privacy, we still have a lot of work to do to compliant with the GDPR.
We appreciate you for your patience. Please subscribe or follow us on Facebook and Twitter @ReolinkTech for the latest updates.

Sorry for any inconvenience caused to you. Does this problem happen at night before? Could you please move the camera a little bit right for a check? At first, we need to confirm if the problem related to the installation position.

Sorry for any inconvenience caused to you. Could you please take a screenshot of this post and send an email to support@reolink.com? Our support team will check it for you soon. Thanks.

Thank you for waiting. The project you mentioned has made great progress. You may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us. Thank you for your understanding and patience.

Sorry for any inconvenience caused to you. Could you please report your problem to support@reolink.com? Our support team will check it for you soon. Thanks.

Sorry for any inconvenience caused to you. Could you please take a screenshot of this post and send an email to support@reolink.com? We will check it for you soon. Thanks.

Have you installed the Micro SD card for your Argus 2? Please install a Micro SD card for your camera and it will record to the SD card automatically. Here is an article for your reference: How to Set Motion Detection Recording to Micro SD Card for Reolink Cameras.

Thank you for your suggestion. Reolink Go is a kind of 4G LTE mobile security camera, it can't share its LTE network with other Reolink cameras at present. But this idea is brilliant and I will forward it to our R&D people. You may subscribe our emails to get the newest update: https://reolink.campgn4.com/Subscribe-Us.
Thank you for supporting Reolink. If you have other problems, welcome to leave the comment here.

Thank you for your enthusiastic feedback. We will collect the customer's suggestions and forward them to our R&D staff. Then our R&D people will work on it according to customer's requirements. The NVR supported camera will also support Google Home in the future. We will strive to make progress as soon as possible.
You may subscribe our emails to get the news: https://reolink.campgn4.com/Subscribe-Us. Thank you for your understanding and patience. If you have other problems, welcome to leave the comment here.

Sorry for any inconvenience caused to you. Have you received the email that Janet sent to you in the case 144917 on June 8th? What is the error message when you fail to access your system via mobile data?