Posts made by Cynthia_124785627824270

This function is specific for the new camera. The NVR does not support this function. When this camera is officially launched, you can find the introduction and instruction article in our support center.

Hi, this problem may need to be checked in detail to help you solve the problem, please contact support@reolink.com

The push notifications will only send to the app that has enabled the push option. It's not the setting of the camera but the app. You may check whether the push is enabled on the other phone.

Hello Scott! You can contact support@reolink.com to check this problem.

Please look forward to our new firmware!

Sorry, we currently do not have this function. The battery camera can only be operated via Reolink APP or Reolink Client.But I will forward your needs to R&D team, and they will collect the data!

Hi, this problem may need to be checked in detail to help you solve the problem, please contact support@reolink.com

Hi, there. Yes, some other clients have met the similar issue before.
Have a check whether the SD card is class 10 or higher, FAT 32, and within the capacity of 64GB. You can use the computer to format this SD card to FAT32.

You can also try this SD card: https://www.amazon.com/dp/B073K14CVB/ref=twister_B07B3MFBHY?_encoding=UTF8&psc=1
Some SD cards may have compatibility issues with the camera.

Thank you so much. I'll let our website designer check this issue.

Hello, 8W is good enough in theory but the effect is still determined according to the actual situation.

Hello, do you bind the cameras to the smart home?
The camera is bound to any account-related functions, this icon will be displayed.

If there is still an issue, you may contact our support team by submitting a request and provide the UID of the cameras.
Have a nice day.

Dear customer,
I am sincerely sorry for the issue caused you.
You may update the firmware for a try.
https://support.reolink.com/hc/en-us/articles/900000976886-04-29-2020-Firmware-for-Reolink-RLN8-410-RLN8-410-E-and-RLN4

If the problem persists, you may contact our support team by submitting a request for further assistance.
https://support.reolink.com/hc/en-us/requests/new

Have a nice day.

Dear Dave,

Sorry for the trouble caused you.
You may contact our Support team by submitting a request for assistance.
https://support.reolink.com/hc/en-us/requests/new
Have a nice day.

This icon indicates that the camera is bound to your account.

We apologize for the trouble caused you.
We will improve our service in the future.
If you have any requests and issues, please feel free to contact our support and we will try our best to help you.
Wish a good day/

Sincerely sorry for the inconvenience caused you.

We will update the new firmware in September that adds the preset function to E series Cameras.

We do apologize for the unhappy experience.

Thanks in advance for your patience and understanding.

Sincerely sorry for the inconvenience caused you.

We will update the new firmware in September that adds the preset function to E series Cameras.

We do apologize for the unhappy experience.

Thanks in advance for your patience and understanding.

Sorry for the issue.
Could you please contact our support team by submitting a request for further assistance.
https://support.reolink.com/hc/en-us/requests/new

We will try our best to help you solve the problem.

Sorry for the false alarm.
We will soon release its first-ever IP cameras with the advanced person/vehicle detection, RLC-510A, and RLC-810A. With the power of intelligent detection technology, users can enjoy peace of mind and get notified only when the important events that they truly care about happen.