Best posts made by joseph_1979

@kodu-valvur_731575810646223 They stopped manufacturing Smart WIFI plugs. Only the floodlight is the IoT available from Reolink.

Now that the Home Hub Pro (HHP) has been released for quite some time, we expect a proper integration with the battery doorbell. Currently the fw available to the public will not allow the integration of the chime. So most of us will leave the battery doorbell as standalone.

However, Reolink have a beta fw (request through support) which shall add the chime as a device and then there is the functionality to link this chime to the doorbell. Once this is linked then it is possible to have the chime sounding when the ring button is pressed. But those customers who have enabled the rich notification will no longer have it once the camera is integrated to the HHP. Even other cameras which have smart event detection will not have this feature any more once the camera is connected to the HHP.

Reolink, please provide the rich notification and smart event detection on the HHP.

@user_649233705312379_649233705312379 Try this https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/

If this is not the one you had then email support.

@bod_747389899809023

@kimchigun In total agreement. This is 1950's era. I cannot understand the reason behind this unprofessional implementation.

@reolink-lorenz But there is no scheduler for the scene mode. I did request this to senior support. Hope that we will eventually see this implemented together with its status.

@sam-de-andrade_521565391970471 Currently the cloud service provided by Reolink doesn't allow scheduled recording for person/vehicle/pet/any motion. So each time it is triggered (even outside configured schedule) it will be forwarded to the cloud)

I have seen other members requesting this feature. Kindly submit your request to https://support.reolink.com/requests/

@kimchigun Same for the HHP.

@mamymam2013_465350299701478 I am running 8.11.0 on Windows 10 and 11 and have no issues. However, I did have an issue with the latest version but I sorted it out myself.

Version 8.11.0 runs on Win 64bit architecture. I asked them to compile their new application for both 32 and 64 bit OS.

@big_ted They need to synch and communicate better. We can offer lecturing ......

@user_961951840002251_961951840002251 There is rarely an update on battery models especially if they are more than 2 years old. Not even on the recent Altas 2K, they didn't add the possibility to force WIFI connection to 5G or 2.4G.

Try to email support.

@james-jenner_683177101791235 You have it since midnight but you can scroll the red indicator (on Android) on the time scale. I do not have an issue. Perhaps what can be done is to point to the last recorded clip and move backward.

@lorenz Can you please ask the dev team to see if they can point to the last recorded clip when playback is selected?

@pedrofsilva_762258334912663 Three months ago they asked us to provide our feedback on improving the scene mode. We have requested a flexible scheduler together with status. We also ask for geofencing too similar to what other brands have. However, I didn't see any updates on this development.

@user_856103305134257_856103305134257 we have asked for geofencing for more than 2 years. Meanwhile we have asked for at least a schedule and a status in the shortcuts aka scene mode feature.

@qualitystreet360_438079762100362 I don't owe any NVR. I record on SDs and transfer the files to an ftp server. You need a DC current clamp meter. I suggest you to email Reolink support and ask them.

@coz_967905735143579 Depends on which model. For instance, on the RLC-811WA this is available as illustrated below.

@leeawhite_475558898094213 I am not aware of the v8.12. Has this been provided by support?

@cationexchangecapacity_319602913190091 I cannot include URLs. Go to ebay(dot)co(dot)uk and search for 254653387081. They still have 13 available.

@johnny2064_368119747915946 Send your request to support on support @ reolink . com. Only in single cam view you can opt to see the wide angle only.