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@pierre-gielen_288801745879289 Definitely sending emails from the camera directly. A lot of members did implement this until Reolink comes with a finite solution :(. FTP just transfer the file to an ftp server. So you need an application to go through the file and detect the object which triggered the detection and send this to your smartphone. For sure it will take much longer. If I recall correctly your application won't start analysing until file transfer has been completed and this implies minutes. So you will definitely stay with pushover.Nothing to lose to experiment with FTP. This is fun........... at least when I do troubleshooting on mega systems it's fun. IMS/Mobile/Fixed/LI/Networking etc
@tucker3738_367076416745686 We have requested to add a schedule to the spotlight. I do suggest you to submit your request to support too.
@user_746623229407444_746623229407444 Something went wrong. I cannot understand why they don't use the community to assist them in testing. There are brilliant people here who can assist without requesting anything.
@reolinkshayla Wonderful. When shall we get the doorbell firmware update pls?
@reolink-fiona I am aware of this. We need a list so we can check who has accessed the camera. And it should be read only abd cannot be modified or deleted not even by the admin.
@user_773510003101839_773510003101839 Exactly. Let see.
@user_633508167262216_633508167262216 You're welcome. Enjoy a glass of fine wine.
@kristof Agreed. Have a nice day.
@tiaan_781250483077293 This is rather based on push notification and so you need to click on the received notification which will start the application or it will pop up if you are in the application as your case. This is not practical at all. Implementation should be based on registration of both doorbell and client. One can use either XMPP + SRTP (whatsapp) or SIPS + SRTP(VOIP). Competitors (arlo, wyze, eufy, etc) implemented the voip method.
@user_784852006310042_784852006310042 v7 is 32bit client and v8.1x.x is a 64bit client. Of course as upgrades are released, new features are added or improved.
@kristof I asked them to restrict the users from the account by observing the various phrases used. Spammer is using different IPs and so it is not easy to block based on IP. But prefer to answer a query rather than having to block these idiots. And I am busy with mega projects. I log during my breaks to divert my mind on something else :).
@user_654306224615431_654306224615431 In the past I had one or two issues with push notifications. One was on Argus 2 and I resolved it by restoring the cameras. I was not on site and so had no means of capturing any traces.On the second occurrence I was on site and so I captured some traces at the router and the smartphone sides. So when I activated push notification from my smartphone on a particular camera (identified by its UID), the client requested a token from Google FCM and subsequently provided in the response message. Then the client forwarded the token (with other parameters such as UID) to Reolink message application server. So far so good. When the camera detected motion, an alert message was sent to the pushx.reolink.com application server. However, the push message notification was not being sent by Google FCM. At the same time I was receiving push notifications for other applications. So I concluded that the issue was at Reolink message application server. It turned out that they were doing some upgrades on these servers. I told them to inform customers of any planned maintenance.Thereafter I didn't had any further issues on push notifications other than the tone which sometimes they mistakenly change during the upgrade.And yes they need to be more consistent between clients. Why I cannot enable/disable ports from the Android client or change the restart time? I informed support several times.
@user_661498710020166_661498710020166 Follow this link https://support.reolink.com/hc/en-us/articles/360037976953-How-to-Add-Reolink-Cameras-to-Amazon-Alexa
@macartan-mcquaid_30924514265 I suggest you to email support at support @ reolink . com (delete spaces). I don't think that Reolink dev team checks the site.
@gralin So far none of my cameras did ever invoke an upgrade. I keep record of their current version and every quarter I email support to check whether there has been any newer fw. Note that for battery cam, the only way is to ask Reolink support to add it to your cam profile (identified by UID) and then it will be automatically updated.
@matt-bruman_695767958503581 Use this link https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exeI suggest you to email support. I don't have the fish eye and so I can't help you.
@email_525317533946102 Just one, the Reolink battery Trackmix plus 4G with big solar panel.I have the Argus 3 Pro and Ultra together with DUO 2 battery model and I untag motion detection. Only AI as otherwise I will receive an avalanche of false alarms.
@maxuline Thanks a lot. I have subscribed to be informed once a new fw is available for all my cams. I didn't receive any email and so the service is not working.Installed. They should have added the pet detection, 5G preference, etc. These are routines which have already been deployed on other units. So most of the coding has been done and tested. The network issue was that if there is a power outage on the router, there are instances where camera won't connect to the WIFI. I had this and did report it several times.
@user_783048988528819_783048988528819 That's what I would have done too.
@kimchigun We have requested this for each detection object together with a schedule for sensitivity. Maybe during the night one needs to increase the sensitivity.I suggest you to submit your request to support. The more requests they get from customers the higher the probability of being implemented.
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