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@laurent-rullier_363104639807654 If the POE switches are connected to the router, connect the NVR LAN port to the either the router or to any of the POE switch. Then be careful about the DHCP if this is activated on the router. You can have one DHCP on a network unless you are quite competent in networking.eg
@barotropic_491975863558276 Can you delete the camera from the client and add it again?
@keithsrobertson_502667899429020 I agree with you in case you have 1 camera otherwise it is fine. Thanks to point out and will inform support accordingly. We have a number of cams and it is absolutely impossible to test all possible scenarios.
@seb_526812765704330 Correct. Sometimes the website is not updated. Every 4 months I request support to check whether there is any newer firmware for all my cameras.
@js1547_457196343931021 Agree. That's what I used to do when I was a developer. I spent most of the time planning and testing. But today this has changed with most suppliers launching products with inadequate testing.
@robert-hammond_315369854550200 I have been using the 8.10beta since it was made available by Fiona and haven't encountered such an issue. Which cameras are connected to the client?
@user_746623229407444_746623229407444 Something went wrong. I cannot understand why they don't use the community to assist them in testing. There are brilliant people here who can assist without requesting anything.
@drealine_329342379503810 It takes some time for the application to show Motion Mark on all the cameras. This happened to me on my Android appl. Maybe you can delete it and add it through UID. Have no idea what's the condition implemented on their application to add this feature for the camera.
@reolink-fiona Well Done. Try to extend your presence in a European Exhibition.
@user_773510003101839_773510003101839 Exactly. Let see.
@john_350143387672724 Good to hear that. I had to revert back to v8.12.1 as I am not getting the control icons (running on Win 10). I reported it to support.
@michael4371_319452955955436 Around 0.7m but you can buy a 4.5m power extention cable from Reolink.
@tiaan_781250483077293 This is rather based on push notification and so you need to click on the received notification which will start the application or it will pop up if you are in the application as your case. This is not practical at all. Implementation should be based on registration of both doorbell and client. One can use either XMPP + SRTP (whatsapp) or SIPS + SRTP(VOIP). Competitors (arlo, wyze, eufy, etc) implemented the voip method.
@user_634252559302720_634252559302720 Exactly. I provided this info weeks ago. If the application runs then they can do this from the application menu.
@mikkoim_385349357375663 This hasn't yet been released in public and so must be a beta version. The last stable official firmware is 989.
@user_654306224615431_654306224615431 In the past I had one or two issues with push notifications. One was on Argus 2 and I resolved it by restoring the cameras. I was not on site and so had no means of capturing any traces.On the second occurrence I was on site and so I captured some traces at the router and the smartphone sides. So when I activated push notification from my smartphone on a particular camera (identified by its UID), the client requested a token from Google FCM and subsequently provided in the response message. Then the client forwarded the token (with other parameters such as UID) to Reolink message application server. So far so good. When the camera detected motion, an alert message was sent to the pushx.reolink.com application server. However, the push message notification was not being sent by Google FCM. At the same time I was receiving push notifications for other applications. So I concluded that the issue was at Reolink message application server. It turned out that they were doing some upgrades on these servers. I told them to inform customers of any planned maintenance.Thereafter I didn't had any further issues on push notifications other than the tone which sometimes they mistakenly change during the upgrade.And yes they need to be more consistent between clients. Why I cannot enable/disable ports from the Android client or change the restart time? I informed support several times.
@mrmoorey Hopefully this together with the disappearance of the icons bar shall be sorted out in the next upgrade.
@reolink-fiona That's better. Please push development team for more enhanced features which have been requested by members. Thanks for providing the client for us to test it out.
@gralin So far none of my cameras did ever invoke an upgrade. I keep record of their current version and every quarter I email support to check whether there has been any newer fw. Note that for battery cam, the only way is to ask Reolink support to add it to your cam profile (identified by UID) and then it will be automatically updated.
@mamymam2013_465350299701478 v8.14.2 has solved the missing icons bars and has improved the video quality in CLEAR mode. I have upgraded from v8.14.1. I am still testing it and noticed some UI minor issue,
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