Best posts made by joseph_1979

@kzn_889685160136894 Mostly they are either at Reddit or Facebook. At Reddit there are more requests which we do our most to support based on our experience and skills. Note that I am a customer like you.

I have already forwarded similar features to support. I think more than a year ago. They should segregate recording and notification zones.

@reolink-oskar Finally we see the DUO floodlight in 4K. This should be more than welcomed by the customers.

@kodu-valvur_731575810646223 They stopped manufacturing Smart WIFI plugs. Only the floodlight is the IoT available from Reolink.

@s-lerouzes_46498539735 As a customer too, I do agree with your proposals.

@reolink-oskar We need a CX version of the TM having higher fps, higher zooming, higher definition on Telephoto and patrolling. Am I asking a lot?

@bod_747389899809023

@lafunamor I don't recall any vendor doing this. You need to setup a vpn server at home and use a vpn client to access all your devices at home.

@reolink-daisy Excellent. Can you confirm or otherwise whether we can control the camera directly through our Client once the camera has been connected to the Hub Pro? For instance I am away from home and there is a failure on the Hub Pro.

@sam-de-andrade_521565391970471 Currently the cloud service provided by Reolink doesn't allow scheduled recording for person/vehicle/pet/any motion. So each time it is triggered (even outside configured schedule) it will be forwarded to the cloud)

I have seen other members requesting this feature. Kindly submit your request to https://support.reolink.com/requests/

Now that the Home Hub Pro (HHP) has been released for quite some time, we expect a proper integration with the battery doorbell. Currently the fw available to the public will not allow the integration of the chime. So most of us will leave the battery doorbell as standalone.

However, Reolink have a beta fw (request through support) which shall add the chime as a device and then there is the functionality to link this chime to the doorbell. Once this is linked then it is possible to have the chime sounding when the ring button is pressed. But those customers who have enabled the rich notification will no longer have it once the camera is integrated to the HHP. Even other cameras which have smart event detection will not have this feature any more once the camera is connected to the HHP.

Reolink, please provide the rich notification and smart event detection on the HHP.

@user_678736611209466_678736611209466 Most probably there is no solution for the correct measurement of the signal strength. So either full bars or just one bar.

@faasio82_480971996033257 Downloading of high res files is either a bandwidth issue or a phone issue. I can download both H.264 and H.265 files in high resolution modes on my Android smartphones without any issue. Ensure that the application stays open as otherwise file transfer stops and won't restart again.

And for the second problem I do agree that the application needs more refinement when playing video. Sometimes it appears as slow motion. Even during live stream at high resolution the voice sometimes get chopped. I did inform support on it and hopefully they sort it out.

@big_ted They need to synch and communicate better. We can offer lecturing ......

@iulian-tatarcan_132045030453418 I did ask Reolink for this too. It should be transparent to customers. Didn't get any feedback.

@building-a_142124144668895 best way forward is to implement the de-facto standard for IoT messaging which is MQTT. But have no idea when Reolink shall be embarking on this. Competitors already started to deploy it.

@pedrofsilva_762258334912663 Three months ago they asked us to provide our feedback on improving the scene mode. We have requested a flexible scheduler together with status. We also ask for geofencing too similar to what other brands have. However, I didn't see any updates on this development.

@reolink-oskar Thanks Reolink Team for the products you have released during 2024 and for making our properties more safer than before at a moderate pricing. Appreciate that we provide constructive criticism with the objective to make you better every year. Hear your esteem customers what they have to say and what they suggest.

Hoping that 2025 will be more successful and that the firmware and clients will be more stable. In addition we recommend you to perform more intensive testing and assign more resources to software development. It is also important to have synchronicity across all development teams.

@user_617216361168971_617216361168971 A shadow is defined as a contour of an object that forms due to the blockage of a light source. The setting here is used to manipulate the light source, exposure of the shadow to add or remove darkness from the image, and the increased dramatic depth of the image.

@reolink-oskar It's nice but I still say that the vertical FOV of 55 degrees is rather low. In actual fact it may be less than this value. My personal opinion.

I presume that the reset button is included on the camera and not part of the cables.