Posts made by joseph_1979

@daservices-usa_295488157241547 The 'underwater' audio quality is a known issue on the CX410 and E1 Zoom cameras. Lately a number of selected testers were provided with a CX810 and one of them stated that the audio quality is the same as that of the CX410. They should continue to use and improve on the microphone circuitry of DUO 2/811A/TrackMix, etc.

As for the spotlight we have suggested most of your ideas. However, I suggest you that you submit your request on https://support.reolink.com/requests/ The more requests they have the higher the probability of being implemented.

@user_757127374741702_757127374741702 Go to Reolink download centre and check that both the nvr and the TrackMix have the most recent firmware.

@boxerdmein_43958685028573 I suggest you to email support.

@avperede_213931771191537 Communication between the doorbell and the chime is via radio signals operating at 433MHz. So when the button is pressed a message comprisings of 1s and 0s is modulated either in PWM or PMM and transmitted over radio signal operating at 433.92 MHz. The receiver in the chime decodes the message and sounds its buzzer.

Before using the chime with the doorbell you need to pair them.

@avperede_213931771191537 Correct. See my previous comment below.

@christopher_64551935400 email reolonk support. Did you try previous versions like 8.11.0?

@bojan_341047114871001 Should be like that.

@berlin-chris_543207799877805 You need a video doorbell. Even though there is no IFTTT implementation on the doorbell.

@p0zeta20_671917366853819 On reddit I saw someone reviewing the ColorX 811A. Hope that all new releases shall be based on the larger aperture F1.0 and better sensors.

@mos_756899671982317 The one which you have inputted when adding it to the Android/IoS application. if you didn't create one then the default password is blank (no password).

@nicopaglia_471466869948578 RLN-36 is specific for Reolink cameras.

@ackermann-peter_471301282218199 This is a known issue and has been sorted out. A new client shall be released soon.

@nathan You need telephoto lens. Check TrackMix.

@nathan They may give you the beta version 8.14.1 where the icons bar is now visible. But the video quality is still a bit blury. They are working on it and once optimised they shall release it.

@nathan This has been sorted out. They are investigating a video quality issue and thereafter provide a new client.

@steve68_749867450073216 Follow these links

1. https://support.reolink.com/hc/en-us/articles/360039461654-How-to-Generate-an-App-Password-in-Gmail-Account/?gad_source=1&gclid=EAIaIQobChMI5s2W3eC0ggMVgJGDBx3lPQqNEAAYASAAEgJBfPD_BwE

2.https://support.reolink.com/hc/en-us/articles/900003637866-How-to-Set-up-Email-via-Reolink-Client-New-Client-/

@steve_364942210965687 We did request Reolink to consider adding sound as another AI detection type. Maybe it's on their implementation list but not prioritised. So please submit your request to support.

@user_756616304476373_756616304476373 Use RTSP.

@voeux_cartes Only UIFN (+800) may be free depends on the operator. But the numbers listed above are US toll numbers and thence charged as international calls.

As stated by Reolink Admin these are free from the US and Canada.

The lastest firmware for IPC_523SD8 is v3.1.0.1643_23041100. If you don't have this fw then please submit your request to support on https://support.reolink.com/requests/