Posts made by joseph_1979

@gbee_140374135459980 RLC-811A/TrackMix are quite good but before concluding have a look at the comparison sheet prepared by a moderator at the Reddit Reolink community. https://www.reddit.com/r/reolinkcam/comments/z6caqk/reolink_specs_comparison_charts/

@issom I have an issue on the Win v8.14.1 and I rolled back to v8.12.1. Support informed me that engineering team is investigating. In my case the icons bar is not visible as it is superimposed by the image. Solution is easy.

@user_755919996252341_755919996252341 Kindly submit your complaint to support on https://support.reolink.com/requests/

@pat_755549868699859 Kindly submit your requests to Reolink support on https://support.reolink.com/requests/ I wholly agree with your proposals which we have already requested. But do email them so that they know what we are after.

@yzjeff_445932803580135 Cela semble être le plus stable du client 64 bits https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.11.0.exe

Pour obtenir n'importe quelle version, remplacez la partie du nom de fichier par celle que vous souhaitez télécharger, par exemple 8.12.1.
https://home-cdn.reolink.us/files/client/electron-release/reolink_setup_8.12.1.exe

@bojan_341047114871001 Thanks to provide feedback. This is what I tell members. Submit your requests to support and they will definitely help. They normally reply within 24 hours. I even get replies during weekend.

That fw was released on 18th July.

@robmcd_733865489891535 Check out this link https://support.reolink.com/hc/en-us/articles/360006859874-Unable-to-Receive-Push-Notification-from-Reolink-Battery-Powered-Cameras/?gclid=Cj0KCQjw-pyqBhDmARIsAKd9XIPV1oMoQDhBNgmdmCwdkCLvgrYPxDDgVCrP_51pi7yXoo0HAY_4-1gaAm54EALw_wcB

If it fails then restore camera through the application. The WIFI settings will not be lost when you restore the doorbell.

@hinerakatauri_751665281798342 Good that you forward them to support. We constantly forward them suggestions and improvements but finally it is their decision of what to prioritise and implement. I always tell them that some of your competitors are way beyond on a number of features and you need to act faster to close the gap. We already suggested most of your ideas and much more. Thanks.

@suzieblume_509731287875789 Check this out https://reolink.com/product/reolink-go-pt-plus/?jumpId=product-carrier-table#specifications

@drealine_329342379503810 Firmware of RLC-823A has been removed from the Download center. This means that it was buggy. Let them test it and then ask for it.

@orimate_657831774662751 From their website, it is clear that the RLC-510WA has just person and vehicle detection (https://reolink.com/product/rlc-510wa/?gclid=CjwKCAjw15eqBhBZEiwAbDomEtfS_wRFq3B_d4Zu6Nxpg_JOZvKOm60eZxiIaSi7Fa4iOiAvp3Gi5hoCgc8QAvD_BwE) So the RLX-410W you received were loaded with a beta firmware which included the pet detection.

I suggest you to email Reolink.

@cateyenvr_93875403600038 Better to send an email.

@user_751560832479440_751560832479440 Check this out https://support.reolink.com/hc/en-us/articles/360003452893-How-to-Access-Reolink-Cameras-NVRs-Locally-via-Web-Browsers/?gclid=CjwKCAjw15eqBhBZEiwAbDomEkaloue5JJWhFdz2-a1eLuiGTQD4oc60VbEURG04_780i-C0URJ0SRoCmrUQAvD_BwE

@yzjeff_445932803580135 Je ne sais pas quoi dire. Je suis passé à la v8.12.1 en raison d'une barre d'icônes manquante.

@doug_752101354516718 Uh we have been asking this for quite some time. We asked for status, schedule and more settings on the Scene Mode. This is on the application and doesn't entail any changes in the firmware. At least on Android and IoS. Hope we see this implemented.

@nourdin-ikke_283965697560810 Not yet. I am still awaiting a fix from support. It should be easy to fix...........

@gprob_727877509505248 I would untag any motion from recording/email/push notification and allow AI detection.

See my reply to another member at https://community.reolink.com/topic/6980/recording-radius-distance?post_id=26594&_=1699101310753

@orimate_657831774662751 According to the download center (https://reolink.com/ca/download-center/?gclid=CjwKCAjw15eqBhBZEiwAbDomEviJii9_7YDFM6GBC9cCK2gPj1yveA6N-G6bxPhS-u8pY63veEEzOhoCG-oQAvD_BwE) the stable firmware is v3.1.0.951_22041567 and this includes AI. You have two options, either to email Reolink support or download the firmware from the Reolink Donwload Center and use the client to update it.

Being an engineer I would opt for the first but if you don't want to risk then ask for Reolink assistance.

Note that there is a site running by third party which archives the firmware of Reolink units. https://[censored]/AT0myks/reolink-fw-archive

@input_343270296944801 Submit your request on https://support.reolink.com/requests/

@kevin_603403140067368 Submit the details here https://support.reolink.com/requests/