Posts made by joseph_1979

@daniels1973_751452936073460 Under Alarm Setting set motion sensitivity to High and smart detection to 50. Under Record untag any motion, just leave person and visitor. Under push notification untag any motion and person (assuming you don't want to be notified for each person passing infront of the house).

@fredsky59_711549615067319 Go to Google and search for 'reolink apk archive' and you shall find sites storing older versions of Android client.

@christian-meneghini_543174703677572 Are you running it on Win 11?

@koach_401182455079094 So prior to the 64 bit v8.14.0 you were using the 32 bit v8.2.6. Which Windows you have on your PC? Do you get the camera on the left hand side window under 'Device'? If yes try to dag it to the live view.

@user_697868551373008_697868551373008 You're welcome. So the best setup would be to have POE AI cameras connected to a POE switch and from the POE switch connect it to your ISP router. Then opt for an NVR and connect the NVR to the router too. Don't forget to read the specs and if you don't understand ask. Never be shy in this world.

@user_697868551373008_697868551373008 This is based on PIR which detects the Infrared emitted by the object and it is triggered when the object crosses adjacent slots. If you approach the PIR then it takes time to trigger the PIR until you come within 5 metres when the adjacent slots are nearer. So the best location is that the PIR direction is perpendicular to the direction of motion of the object.

Note that PIR have a short range of max 10m with the sensitivity set to the highest value. And when the camera is IDLE only the PIR circuit is drawing current. When it is triggered it will start the application, start the recording, identifying the object tyoe and triggers the push notification/email. So it takes time. Sometimes as you stated the object is not shown in the video as it has already passed the FOV.

Best option is to have dc powered cameras which are constantly recording and their detection is based on pixel changes. Here you will get recording before the cam was triggered.

@stingray_736374312435858 Just purchase a gun and voila' Spray vinegar.

@nwj629_327117960335613 So far no update from senior support. Will update you once I get a solution.

@glenn-tracy_460916285792453 It cannot be done. Chime will only sound when the button is pressed. However, you can use the siren which shall sound once a person is detected but it will be annoying.

@cu79 I suggest you to take it up with support. Submit your request on https://support.reolink.com/requests/

@tom_62394846073005 I didn't say anything wrong.

@stingray_736374312435858 You need to tune it to your environment. Just a bit of patience. Mine detects lots of cats during the night searching for food.

@corky_737880191164642 But it is a timer right :). Did you get any improvements?

@koach_401182455079094 Try to add it using its UID. I too have issues with v8.14.0 where the control icons are not visible. I revert back to v8.12.1 while they are investigating.

@darren_45694410696 Check this out https://community.reolink.com/topic/4099/purchasing-multiple-chimes-for-doorbell

I saw a number of customers who successfully paired Kerui chimes. Just a few bucks.

Note that doorbell can take up to 5 chimes.

@tom_62394846073005 Are the cameras POEs? Which models? Best practice is to connect them through a switch rather directly to the NVR. In such a situation one can still access the cameras even though the NVR is down. Apart from other functionalities.

It could be that the customer care person is a new recruitment.

@drealine_329342379503810 It takes some time for the application to show Motion Mark on all the cameras. This happened to me on my Android appl. Maybe you can delete it and add it through UID. Have no idea what's the condition implemented on their application to add this feature for the camera.

@corky_737880191164642 Try to increment the delay timer say to 2s.