Posts made by joseph_1979

@user_699661102559440_699661102559440 Just do a search on the internet and include openssl. All you need is just three commands. Then go to HTTPS setting on the camera menu and import the pem and key files generated.

@user_717581899391160_717581899391160 All you need is to use openssl command. First generate the csr and key files and then use these to generate the pem file. So easy.

@user_717701917094131_717701917094131 Check this out https://support.reolink.com/hc/en-us/articles/360012226514-All-available-ways-to-record-videos-for-IP-cameras/

Yes you can. Ensure that your camera can be bound to the cloud. It's available in the above URL.

@user_717115357221040_717115357221040 There is no patrolling on Trackmix. Check this link https://support.reolink.com/hc/en-us/articles/360008746833-How-to-Set-up-Patrol-via-Reolink-App/?gclid=EAIaIQobChMIy73v2qCggAMViIVoCR3JrwvOEAAYASAAEgIZ2vD_BwE

@keith-longstaff_428496362438878 First try to reboot it and if there is no recording then restore it. By restoring all parameters are set to their default value except the WIFI settings. Also check that the microSD is good.

@mrstsims_681782004461724 Calling your smartphone is not yet available on Reolink doorbell. Only push/email notifications are available.

@Lorenz Kindly let us know when this feature shall be available to the doorbell.

@user_717701917094131_717701917094131 We did request this to Reolink with possible actions and distinct ringing as provided by competitors. They have it for a keen and wifi doorbell but you need to purchase a plan. It needs some computation and filtering at the cloud. Kindly send your request too to Reolink support.

@amg-a35_715936180670707Yes there you can load the cert and key files. By default Reolink cams come with a self signed certificate and this shall suffice for most applications.

@dss56_717468536336536 Go to Reolink Download Center and dowoad the appropriate client for your PC OS (Win or Mac).

@dss56_717468536336536 Use the UID.

@mamymam2013_465350299701478 Kindly email Reolink support and request the Clear mode stream setting/retrieval when pc and camera are distinct networks. I did this request several months ago.

@wintellab2_685310783463432 According to your description you are logging from a network other than that of the cameras. In this case the view is always defaults to Fluent irrespective to what you have set it before. You can set it to CLEAR if and only if your PC and the camera are on the same network.

@user_710049033429221_710049033429221 As a customer I was one of the first to have asked for a SIP call as the push message notifications being implemented are easy to ignore. Even though by the time you press the message notification to open the application and go to talk...by that time some visitors might have already disappeared. Hope this is implemented ASAP. But I am confident that they will add it.

@Lorenz Any indication of when this shall be available?

@dss56_717468536336536 Get the UID from the Info menu and on the Android Reolink appl add the camera using the UID. You are prompted to enter the credentials.

@user_636369519505420_636369519505420 Reolonk is working on it. Hopefully we shall see it implemented soon.

@user_716636273283299_716636273283299 Good to hear that. Always check for any updates. Personally I email support as sometimes the download centre is not updated.

@shilts_717044622844124 Cerberus should be fine. I use it without any issue. Important that there is no fw rule on the router.

@shilts_717044622844124 Install cerberus or filezilla ftp server rather than IIS.

Note that camera can save to SD and ftp at the same time.

@user_716677721809041_716677721809041 Can you confirm that the audio is fine but no video pls?

@reolink-lorenz Done. Thanks for giving us the opportunity to assist you based on our experience.