Posts made by joseph_1979

@icecoolwrx_610440673022001 You really pushed it hard. If it is sealed then there is no way to extract it back. Easiest way is what you stated, to re-insert another one. You should feel a "click" when the sd card is in deep enough. Follow this link https://support.reolink.com/hc/en-us/articles/360020273853-How-to-Install-Micro-SD-Card-for-Reolink-Cameras?gclid=CjwKCAjw-L-ZBhB4EiwA76YzOYIukrx4rJHW8y2TwWS-WedyPVYauNHirrIcKwIq22IMiwjZD2FwohoCVlQQAvD_BwE.

@user_602724781011001_602724781011001 Moreover you can transfer the mp4 files to a remote ftp server by using the FTP or FTPS feature. CGNAT are normally implemented on PGW (mobile packet core gateway) and it should not present major issues as the camera at regular intervals communicates with the P2P server to update the IP/Port based on UID. What you may experience is sometimes you are unable to communicate with the camera (literally minimal). On packet mobile core data session normally terminates after 12 hours (depends on operator's choice) and there is no guarantee that the same public IP is assigned by the PGW during the re-establishment of the new session. But if this is so the camera at regular interval communicates with Reolink P2P server which gets the new IP/port if it did change.

@diogostefani_543814670500058 This is available on the new Duo 2 Wifi battery operated camera which shall be available soon. However, it lacks pet detection which presumably will be introduced at a later date. Maybe if there are many requests they shall introduce it on the first generation Duo.

@user_611791093248039_611791093248039 Reolink Android/Ios and Windows/Mac clients are designed to manage Reolink products. To manage 3rd party cameras you need to seek other clients.

@janser-dienstleistungen-gmbh_257000373518575 The maximum duration of a data session on a mobile packet core is 12 hours (depends on mobile operator) and so the UE has to re-establish a new session. During the re-establishment of the new data session there is no guarantee that the PGW will assign you the same public IP. So from this instance to the moment the camera sends a request to the Reolink P2P server, there is no way to communicate with it. I work in the mobile networks and know what I am saying. People don't notice this as they are not always communicating with the camera and if not available they will retry. They don't know why it was not possible to log on.

@k_579135468155422 I concur that there should be a file service process which shall ftp the file once it has been saved to the SD/cloud. It should be an independent process as otherwise it will impact other monitoring processes as you clearly stated. However, as regards ftping videos based on event type, this has already been implemented at least on AI cameras such as E1 OD, RLC511, etc. Check if your AI cameras have the most updated firmware. In case this is not shown on their website contact Reolink support.

As for dropbox, onedrive and google drive interoperability, I think this shall defeat their cloud strategy. Normally this is available when the supplier don't offer any cloud service.

@liubinskas_579130340581603 I have no issue with ftping files from both RLC511 and E1 OD using their latest firmware. I am using the Ceberus ftp server. Check for any FW rule.

@zyler-world_491420490895528 If I understood you correctly, you changed the password of the Reolink application. Actually this is only invoked after application logoff and this is not required when you start Reolink client. I have already informed Reolink about this issue. So change the admin password of each camera and delete any additional users you have created in the cameras.

@jassi1989_576724897919590 Just set it to the max res, max fps and max bitrate from the display menu and watch a live view on Windows PC running Reolink client. Start task manager and go to performance tab and monitor the increase in Receive throughput (preferably in the same WIFI or network whatever you have setup). Toggle between fluent and clear and observe the change in throughput. One might ask what is the difference between bitrate and throughput. Well in simplified terms, bit rate is the number of bits per second required to produce a given level of quality for a given media codec. Throughput is the rate of transfer one is able to sustain over a data link. I have a DUO 2 WIFI and it provides a throughput of around 10Mbps.

@building-a_142124144668895 best way forward is to implement the de-facto standard for IoT messaging which is MQTT. But have no idea when Reolink shall be embarking on this. Competitors already started to deploy it.

@user_610825237635130_610825237635130 I had the same issue with another model and once upgraded I set the alarm delay and object size and it didn't appear again. Hopefully they will release it shortly.

@yuri_601168383385686 In the user management add them as USER. USERs are not allowed to alter device settings, just to change password.

@mesecr_548618857398516 You can watch live views from Android/IOS smartphones and Window/Mac PC.

@matthew_553305464656029 I suggest you to email the Reolink support so that they will check from the logs whether the camera has tried to upload the file. Apart from additional attempts I would program the camera to send an email to the customer informing him/her about the error.

@crimp-on_62210811129 What is needed is facial recognition but I do not think this is on the high priority list of features to implement in the near future. Geofencing is an option but as crimp-on stated you may need the alarm to be triggered even though you are at home. I did propose it but had no feedback.

@house_604246080061505 Unfortunately for the Argus you need to ask the Reolink support to push you the upgrade and then you can upgrade the camera. Please provide the HW version when making the request to the support.

@faasio82_480971996033257 Which Samsung model you are using? For instance S9 doesn't support HEVC files. You need to convert them.

I assume you have the most updated Android and tgd most recent Samsung applications.

If you ftp the files on the tablet, will you be able to play them?

@janser-dienstleistungen-gmbh_257000373518575 DSL is OK but 4G is different. PGW releases the public IP nearly after each session and there is no guarantee that you will get the same public IP. Then until the camera sends a request to the P2P server you will not be able to communicate with the camera. I said....if you need to have communication at ALL times. It happened to me twice on my 4G router and so I added a fixed IP on my IMSI profile in the HLR and since then had no issue. Try to switch off and on the 4G router (maybe more than once) and try to connect to the camera after you have access to the Internet.

@user_587819347165194_587819347165194 Please change the password to a lengthy strong one and ensure that the camera is not shared by anybody. Is the status led continuously blue ir red? If red there is a wifi issue. If blue either someone is accessing the camera or PIR detected motion. Disable PIR from sensor option and not through schedule. Observe again and let me know the outcome. Note that I have proposed various security options to implement on cameras, one of which is the logging of remote IPs with timestamps.

Note that in Standby mode the status LED blinks in blue every 20s. This is normal operation.

Other option is to monitor the egress and ingress traffic on the WAN of your BB router using Wireshark. But you need to be a bit technical for this. Changing ISP will not help.

@pierre-gielen_288801745879289 MQTT is an efficient, reliable and instantaneous exchange of small packets of data and messages and so far its application is between IoT devices and connected sensors and applications. Its implimentation on ip camera is still not yet exploited but one day it will be added. It is an exciting enabling technology in this challenging small data world. I didn't see any roadmap of when, if any, Reolink shall add it to their cameras. Maybe this is assigned low priority and for sure it will add extra cost to their units.