Posts made by joseph_1979

@reolink-fiona Thanks a lot. Wish you a healthy, peaceful and a very successful 2023. Keep it up and tease the customers with new products. Appreciate if you continuously pester your developmemt team with the suggestions put forward by the members.

@chuck_529633235447953 pet detection is still under development but soon it will be finalised. So as long as you won't activate it as per my previous reply then it is OK. I will remind support again.

Let us know if you have other issues or ideas which you would like to see on Reolink products.

@stefano-klett_614247822987953 I don't use synology and so can't help. Kindly email Reolink support.

@joseph-chircop_497308027822318 Kindly take it up with Reolink support by email them on support@reolink(dot)com Replace (dot) with . as we cannot include links here.

@chuck_529633235447953 if in the schedule of recording and push/email notification the pet icon is untagged then it is deactivated.

@user_623346741346376_623346741346376 I disabled any motion on the RLC511WA and have added a 1 sec delay for person and thereafter no false alarms. Since April I haven't seen any firmware update on this model.

@user_645887845867635_645887845867635 Fiona shall provide you with the sales contact. I think the video doorbell can have up to 5 chimes.

@fuzzy_613000326316691 Transferring of the video to an FTP server and saving the video to SD or a cloud are independent processes occurring at the same time. If the FTP server is unreachable or the SD is momentarily unavailable then the transfer or saving will be ignored. This scenario can also occur with emails in the event the SMTP server is unreachable. Well I agree that they should introduce a retry feature but this will bring a substantial change in the way they transfer files.

@fuchsvonanzing_644892326830135 See if this video will be of any help. https://support.reolink.com/hc/en-us/articles/360004124293-How-to-Add-Reolink-Cameras-to-Synology-Surveillance-Station

@gdeuss_529466405777614 next time do flight on and then off again to invoke an IMSI detach and then IMSI attach to the opertator mobile packet core. Mobile will establish a new data session with the MME. If you have mainly 3G coverage then you will have issues.

@user_636209684303977_636209684303977 Indeed and it will be enriched with more features.

@seb_526812765704330 I think 5 chimes to a single doorbell. Please check chimes availability on the site.

@rm1969_375792473137368 This is clearly stated in the specs of the DUO floodlight. It's a 12V DC. How far is your nearest docket outlet? I think with the extension included you have at least 7m of cable.

@fuchsvonanzing_644892326830135 Use a browser to connect to your E1 Outdoor camera (http://E1_Outdoor_IP_Address) then go to Device Settings (upper right corner), then Network settings, then Advanced, then Setup (from Port Settings). then enable RTSP, then enable ONVIF and Save. Now the camera will be detected by the IP Camera app from Surveillance Station as [ONVIF] Brand and E1 Outdoor as model.

@reocam_448003255267488 I think this shall suffice for your requirements. Go for an AI model to distinguish between various objects such as persons, vehicle and pets. And there is the DUO 2 with a field of view of 170 degrees. Just have a look at the website. If there are questions let us know.

@tom Reolink started to deploy Rich Message Notification on the Keen Ranger PT and video doorbell. Of course this entails for a cloud account. It is not that easy as you think.

@reolink-fiona What I meant is for the client 4.35.0.9.Thanks.

@reolink-fiona Many thanks for the updated Android client. Can we have a list of any additional features, improvements and bugs solved so we shall assist in testing?

@user_606513747275903_606513747275903 This has already been implemented on AI cams which includes detection type and schedule.

@tom You mean Rich Message Notification? Unfortunately this is not available on this model. But you can receive an email with a picture as an attachment and/or a push message notification.