Posts made by joseph_1979

@ben_633780143636494 By default the RTSP port is usually 554, the HTTP/ONVIF port is 80 or 8080, and the HTTPS/ONVIF port is 443. I cannot find anything on this Yale camera vis-a-vis ONVIF. Can you capture a wireshark trace with ONVIF Device manager and Reolink NVR and see if you can spot any difference with respect to HTTP/ONVIF? I do not own any NVR as otherwise I would have captured traces and analyse the flow. Try to email Reolink support and tell them if your NVR supports the RTSP port 554 and the HTTP/ONVIF port 80. For sure these are the correct ports.

@big_ted Let's see the results especially at dark. I have been doing a lot of tests and would say that the detection at day time is awesome, rarely it misses an object. But I won't say the same during the night when it solely depends on its IR. Sometimes both my RLC511WA and E1 OD miss an object every now and then during the night. I asked support to tune the AI detection during the night time when the cam is in quasi total darkness. Otherwise they are doing a good job though we ALWAYs want more and more.... but mostly is software and this won't take long to implement.

@theburns Good point. Maybe you received an SMS informing you that the bundle shall expire in say 15 days. Apart from the application to read the SMS, they need to have the SMS handling part on the GSM module implemented on their camera. I don't have any 4G camera. But one can verify this by sending an SMS and check the delivery report.

@lars_447246396440768 You need the Administrative rights to use the TALK feature. Kindly make a request to Reolink support for consideration.

@crimp-on_62210811129 This is the export feature on NVR. According to the description on Reolink site (updated 6 days ago) both export/import configuration appear and so maybe he has an old NVR firmware. Please check with Reolink support or the download center whether you have the most updated firmware for your model.

@brobillcal1_602683247891018  Android and IoS are limited to one sound per application. Your request has to be implemented at the application level. If I am not mistaken Ring have it. Most probably Reolink assign it a lower priority but one day we will see it too.

@andy Go to the topic 'ReoLink Client App Black Blank Screen on startup FIX windows 11' and you will find the procedure. Just replace the boolean value from true to false in {"key":"hardware-acceleration","type":"boolean","value":true,"_id":"xxxxxxxxxxxx"} found in App Data/roaming/reolink/userSetting file.

@schonuf Kindly report this to the Reolink support. They will delve further using their diagnostic tools.
Most probably this an issue with your nvr.

@ben_633780143636494 You stated that you managed to connect the Yale cam to Blue Iris. To get the port I suggest you to capture a wireshark trace when you connect it to Blue Iris. You shall see the port and the URL. The data is sent using RTSP through HTTP tunneling in TCP packets. The data for all the streams is sent through the same port.

@user_634252559302720_634252559302720 I already informed the site administrator to improve the search engine. Thanks to put it in a thread on its own. I forgot where I wrote mine . Too much tasks.

@schonuf There is a newer firmware. Go to Reolink download centre.

@ben_633780143636494 See on which channel the camera is and follow this https://support.reolink.com/hc/en-us/articles/360014731133-Set-Up-the-Encode-Settings-Via-Reolink-PoE-NVR

@schonuf I was in a meeting with Nokia when I read this and so was not focusing. Apologize. Indeed the behaviour is identical and subsequently it seems to be an issue with your NVR as otherwise this would have certainly been raised. Did you check with Reolink support whether your NVR has the most updated firmware?

@schonuf Which KVM switch are you using? Note that most wireless mice and keyboards do not support working with KVM switches. Please check for compatibility with the KVM supplier.

@user_634160500043891_634160500043891 You're welcome. We try to help wherever possible. To sort such issues one must have the appropriate logs generated at the camera and of course traces at the cam side (mobile signalling I know it quite well :).

@william-neff-powell_322032569897175 Just follow the procedure outlined by jcon hereunder and it should be ok. Version 8.03 is quite old.......I am running 8.10 beta and would say no major issues.

@user_634252559302720_634252559302720 Exactly. I provided this info weeks ago. If the application runs then they can do this from the application menu.

@user_634160500043891_634160500043891 Just to eliminate this user. Do you have another Android smartphone? If yes please install the Reolink client and add the camera using the UID (you can find this under info). Then log from this second smartphone and select low res. Do the same on the first smartphone. Then connect with the first smartphone and stay in live view. From the second smartphone log on the camera and stay in live view. Stay in this mode for a couple of minutes. If all OK then from the first smartphone change the resolution to clear and check the live view of the second smartphone.....if OK change the live view of the second smartphone to clear and leave it for a couple of minutes. Then exit from the second smartphone....leave say 3 min and log again ......... check that the session is not released. Do the same with the first smartphone. Disconnect both and log again.

@user_634160500043891_634160500043891 Reolink battery cameras should allow up to 8 users to stream videos simultaneously with 2 users watching main-stream (Clear mode - high def) videos. Just a suggestion, try to view at low resolution (both of you). Can you try it using the Android and Windows clients?

@joseph-chircop_497308027822318 download and install onvif device manager and see if it gives you the port.