Posts made by joseph_1979

@kip-tauranga_541313055858891 Send your request to Reolonk support.

@shadow_trekker_724475340378253 As a test can you connect the Argus 2E to the router WIFI and check again? Will see if there is an issue with the Extender.

@user_759542896279702_759542896279702 The other side of the client closed the connection and client was unable to re-establish connection. Ensure you have a good bb connection.

@bmrdjen_594605347188786 I suggest you to submit your request to support.

@user_746623229407444_746623229407444 Delete it and add it again

@tonyjibster_761704777846935 I just downloaded a clip in both clear and fluent mode from my DUO 2 WIFI and was able to watch them without any issue.

Suggestions:

1. Reboot camera and download a clip in both modes.
2. Try to format SD and check again. Ensure you have a high endurance SD.

@user_633508167262216_633508167262216 Yes you can use the same admin account on all cams on both smartphones.

@nickburt218 In my opinion, Reolink Client is not meant for continously monitoring but rather a tool to view for short periods and performing maintenance on the cams. You need to have a look at having an NVR or a HA. In case of NVR there is no other option other than having the Reolink NVR. In case of HA there are a lot ...BI, Frigate, etc. In my setup I save on SDs and ftp the clips to an Linux ftp server.

I think we have performed all possible tests and in the absence of the source code of the client we cannot delve further. But still continue to take it up with senior Reolink Support.

@rafdalb_475997483745415 Most probably you have moisture around the reset button. You need to seal all cables with amalgamated tape and insert them in a weatherproof junction box.

@rocky-wei_268761560592519 if you have the latest Android client v4.43.0.5, enable the motion tag and play in high resolution. You shall see what caused the triggering.

Do you have motion enabled? I have the Argus 3 Pro and I only persons and pets detection are enabled.

@nickburt218 I think it is very difficult to have them synchronised to the PC clock. You need to allow between 1 and 2 seconds.

Have you thought of integrating the cameras to a HA?

@user_781311149715662_781311149715662 Yes. Input power is 52V@2.5A.

@yofiveoh_476071468032204 It's available on their website.

@nickburt218 Let them till tomorrow and see if the lag time increases more than 6 sec. And if you check through Android appl it is good.

At Reddit there are a lot of Reolink users who have been through a lot of issues and may have had a similar issue. Can you please join us at Reddit too and copy and paste your initial input? We are trying to help you.

@big_ted Support told me early next month.

@thejebronie_622381821149282 I asked for sensitivity setting. Not included in your first post.

@nickburt218 If course not everyone ulis technically good and able to do such tests. Network is not an issue at all and neither the cameras. I think that the issue is with the client on certain environment. If I am the developer I would add debug points and logs. This is what I did when I used to develop applications in Visual Studio.

Lagging was never more than 6 sec and sometimes it is normalised. You stated that port 123 is allowed from each camera for NTP to synch and so camera should synch the timestamp on the hour.

Can you send an email to Reolknk Support and get you in contact with the senior support team? Your case needs further investigation from the senior support.

@seb_526812765704330 Are your cameras connected to an NVR? From the client, add the camera using UID (can be seen on the QR code stciker).

@user_781705133682896_781705133682896 Have you tried to update the driver of the graphic card? When you ran the program, you can't have a quick access to the menu (top right corner).

@user_781705133682896_781705133682896 Which graphic cards are installed on PC? I guess you are trying to install v8.14.2.