Posts made by joseph_1979

@user_767637951160524_767637951160524 I am not aware of any keys. I suggest you to submit your request to Reolink support.

@md I wholly agree with you and as you said they have fantastic camera considering the price. However, when it comes to tracking the cameras sometimes don't return to the configured monitor point. This applies to E1 OD, Trackmix and E1 Zoom. In my opinion this is a gearing issue and cannot be solved through fw upgrades. They need to go to the design board and see how to improve the gearing mechanism.

Being honest with customers builds instant credibility and helps create more trust. This is my philosophy.

@vodkan_410792752525441 If there is no external access to add an external 4G antenna then forget it. And I do not think that an 1 meter external antenna will provide enough gain. The best option is to try to check which mobile operator has the best coverage in the area where you have installed the camera.

@myreolink_533265780207845 If you recheck what I wrote you will see CEILING. Do a search on the Internet and see what the function does.

@noxtom3000_470435090301120 We have requested this to support.

@joschi_king_379038210244835 Check that you have the newest fw. You can check it out from Reolink Download Centre.

@reolinkshayla Wish you and your team a wonderful, joyful, peaceful and healthy festive period and a prosperous 2024.

@s-stoessler_71959255531 Wish you and your loved ones a healthy, joyful and peaceful Christmas and a prosperous 2024.

@lynn_148664495075473 Yes you can provided the total number of cameras won't exceed 16. Check out this link https://support.reolink.com/hc/en-us/articles/360012389133-Can-I-Add-a-PoE-Switch-Between-the-Reolink-PoE-Cameras-and-Reolink-PoE-NVR/

@michqian_709966285914469  Zoom ratio only relates to the difference between the shortest and longest focal lengths. So in case of the E1 OD, from the specs we see that 'f=2.8 - 8mm F=1.6' so the zoom ratio is Ceiling(8/2.8) = 3.

@bigdaddy_771512482971796 You can get the kerui-m52 from aliexpress or Amazon.

Same pairing procedure.

@gigareolink_674886542127139 Kindly send your request to Reolink support. The more requests the higher the probability of having a Linux client.

@user_768990797754519_768990797754519 Good.

@pamela_760683441246442 Follow these links

For Android:
https://support.reolink.com/hc/en-us/articles/900000590406-How-to-Update-Reolink-App-on-Android-Phone/#:~:text=Go%20to%20Google%20Store%20on,Reolink%20App%20on%20your%20phone.

For Ios:
https://support.reolink.com/hc/en-us/articles/900000592806-How-to-Update-Reolink-App-on-iPhone/

And how to use application
https://support.reolink.com/hc/en-us/articles/360003493474-Getting-Started-with-Reolink-App/?gad_source=1&gclid=Cj0KCQiA4Y-sBhC6ARIsAGXF1g4mLtAgg3p-u4IjYe9CdZAQfx15QNrXEPQintHVNlVGux7dnTy50r4aAjagEALw_wcB

@kristof That's what I would have told you to do since it was happening on both WIFI and Cellular. You know what you could have done to prove this. Enable hotspot on your smartphone and connect your PC to the smartphone and use the client on the PC.

@crimp-on_62210811129 Even if you assign static IP, the camera still sends the DHCP requests.

@user_748115440787586_748115440787586 I already told support to ping the gateway IP to check router reachability rather than using DHCP. As a senior technical architect I won't opt for DHCP.

@big_ted Correct. This is NOW.

@smarthaus_seb 100 people most probably 100 opinion. Indeed I would have certainly included the transformer in the floodlight housing and all that should be required is the mains connectivity. This is what is being done on all the LED floodlights operating internally at low voltage. Maybe there is something that we are not seeing........perhaps an issue in the dc adapter could be a dc adapter replacement rather than the whole unit.

@michqian_709966285914469 WIFI 5 is more than adequate unless the customer has a multitude of WIFI 5 devices connected to the network. I have both the Trackmix and the E1 OD pro. They both perform well but the Trackmix offers the Telephoto lens which allows the user to have a closeup of the detected object. E1 OD Pro is 8MP while TM is 5MP. But the resolution is quick clear. However, they both seem to have an issue. Sometimes they lose the monitor position and one has to manually adjust it again. This, of course, depends on the frequency the camera tracks the objects and if the object moves forth and back.