Posts made by joseph_1979

@hashemicyrus67_587769099796660 Try to change the boolean value of hardware acceleration to false in file AppData/Roaming/Reolink/userSettings ............... {"key":"hardware-acceleration","type":"boolean","value":false,"_id":"sSr1ypqWhy8wooip"}.

@curls All of my cams are synched to my smartphone and have no issues at all with date_time. As stated the only issue is the erroneous display of the sensitivity slider for Vehicle/Pet. And I receive PMN from both Person and Vehicle (as Pets I do not have). Try to restore one camera and check it again.

@curls I do receive PMNs despite the slider sensitivity is shown as zero on Android application. Just set it through Windows client and don't touch it until this is corrected in the next update. This should be fixed in minutes.

@email_525317533946102 Steve, she asked you to take it up with the support so that they will investigate further and will definitely ask you to return it to them. This may lead to improve adhesion process during manufacturing. We apologise for the inconvenience but appreciate if you email the support. Thanks.

@user_628050515652612_628050515652612 You need to email Reolink support and they will provide you either with your original firmware or perhaps a fix in a new firmware.

@clarkjoebob_386998004736156 Never heard of. Try to restore the camera. If unsuccessful then email Reolink support.

@curls you mean the push message notification?

Today I found all my cameras with push notification off and I didn't perform any changes at all.

I was one of the first to report the sensitivity slider issue. Actually only the first one shows correct value while the others show the value of zero. However, if you check with Windows these are correctly set. So it is a display issue.

@gadgetjim57_270452819845297 Try Gorilla Super Glue Waterproof 3g tube................but you will not re-open it again. Maybe silicon will be fine but won't stick both parts tightly.

@jedi2020_32727772450952 On Win it is available but still not available on Android.

@mikeirvan_626464026480757 There is no delete function on Argus 3 Pro. Are you storing the recorded videos on SD or the cloud?

@weezy_622210795184172 Can you please select vehicle and person detection and disable any motion? Observe it for a day. I also propose you to download the video in high definition together with a screenshot of the detection zone and email them to Reolink support. They will determine what triggered the detection. If you have VLC you can see it...go to tools...effects and filters....video effects...advanced...select motion detect.

E1 OD has AI detection and you have it too...under Horaire (schedule).... untag motion icon. Hope you have checked with Reolink support that you have the latest firmware. E1 OD firmware is not available in the download center.

@user_585783633887262_585783633887262 Good to hear it. Now enjoy.

@weezy_622210795184172 It has nothing to do with the SD, that's another stream. Would you be able to restore the camera and check again? By restoring the camera the WIFI settings are not deleted. The other settings have to be performed again.

@spursstew_596145111822340 Just insert a rule to allow everything or disable FW.

@user_610927526518900_610927526518900 I don't have this model and cannot provide additional support. Did you email Reolink support?

@user_610927526518900_610927526518900 Can you switch off pet detection in recording schedule and push notification? I have Argus 3 Pro and that's what I did.

@cameraman but if the device remained in state busy you have no alternative. Sometimes restart is required by some entities following an upgrade. Lately I completed an upgrade of the mobile switching Centres of an operator and on completion I had to do a reboot (of course after backing up the upgraded application system).

@weezy_622210795184172 please send an email to support to forward you the latest firmware of E1 outdoor. Quote your hw version.

@cameraman Remove power plug and re-insert after 10s. If need invoke a reset. Ensure that the firmware is for your hw version.

@clark_463039665144015 you need to select the pak file under the folder.