Posts made by joseph_1979

@lars_447246396440768 Good to hear that. I assumed that you granted notification permission to the application.

@sunnydene_633805740503166 Add a delay of 1 or 2 seconds and monitor it again.

@user_632641559548022_632641559548022 Cameras use variable bit rate which means the bit rate will fluctuate in value depending on what’s happening in the scene. More activity or motion leads to a higher value of bitrate. Less activity leads to a lower value of the bitrate. You may check this by exchanging the location of the cameras. Assuming you have set the resolution, fps, etc the same for both cams.

@user_633486769692732_633486769692732 I think if the floodlight is linked to a DUO 2 and the camera is triggered by an event then you can use a rule to switch on the light and siren of the floodlight even though it is daylight.

@lars_447246396440768 Try to delete it from all entities and reset doorbell. Then re-install it using Android client. Activate push notification and check person and visitor. You need to set alarm setting and recording for person and visitors and ensure schedule is enabled.

@lars_447246396440768 I have the wifi version and whenever a person passes in front of the camera I get the push notification on my smartphone. In addition, when someone presses the button I get the push notification as a visitor. Indeed it is easy to miss out notifications especially if one receives other notifications on the smartphone. I did suggest Reolink to add calling feature in addition to push notification and emails. Hopefully one day we will see this implemented.

@user_623346741346376_623346741346376 Try to add a 1sec delay and check again. This should mitigate the false triggering.

@user_617650665832448_617650665832448 If the 5G is reachable at both cameras, then set them to 5G. You have ample bandwidth.

@user_594027275649135_594027275649135 When you stated that you want to watch camera remotely from another computer, is this computer on the same network or behind a FW? Can this computer be connected to the same network on which the cameras are connected and try to add them? I never had any issue to add cameras on PCs and smartphones.

@reolink-fiona Kindly replace the client stored in your google drive with 4.34.0.5 which is the one available on google play. Yours read 4.34.0.1.

@reolink-fiona I did see lots of improvement and have tested most of them. Thanks for sharing. Good Job. Please let us know if there are new firmware to test out.

@user_632052255064148_632052255064148 Go to Reolink website and click on the Specs of the product which interests you. Look for Protocols and standards as illustrated below for RLC-842A.

@user_617650665832448_617650665832448 This is normal with battery operated cams to save power. As soon as you move to view another cam the connection with the battery operated cam will be closed. In Windows client version 8.10 which I am running, they removed the option to leave the battery operated camera connected. I saw it in previous versions but never set it.

Prior to adding second camera, you were always connected to the Argus camera.

@colew264_486774142107860 Which model please? How did you conclude that the solar stopped charging? Could it be the battery. Did you try to charge the cam using the power adapter? Did the battery charge remained at 25%?

@cafer13_408421707092101 I had no issue in push notification whenever I did the upgrade.

@user_632052255064148_632052255064148 HTTP and HTTPS not supported.

@reolink-fiona I mean in the basic plan. Just for doorbell only.

@big_ted Then you must have the battery operated model and subsequently you need to liaise with support so that they will upgrade it for you. They cannot put it on the download server as it will impact others.

@big_ted I do have the TrackMix WIFI model and have upgraded the firmware through the Windows client. I found some issues during testing and were resolved.

@andrius_222667781669037 Try to email support. Maybe they have a firmware to sort it out.