Posts made by joseph_1979

@spursstew_596145111822340 Check for any firewall rules and also the DNS and DHCP settings. You are not using static IPs right?

@yoco007_164526624891019 Put the default settings again. It could be a resolution issue on PC. Which setting gave you the error? Provide client version.

@s-hamon44_456423427657918 Check this out https://support.reolink.com/hc/en-us/articles/360007011053-Add-Reolink-IP-Cameras-to-Reolink-PoE-NVR?gclid=EAIaIQobChMI2_H826f0-gIVEuJ3Ch2irg2rEAAYASAAEgJU5fD_BwE

@user_621342321176632_621342321176632 Check this link https://support.reolink.com/hc/en-us/articles/360008584054-How-to-Bind-Reolink-Cameras-to-the-Existing-Cloud-Account

@mkl Send an email to Reolink support including the HW version and they will forward you the recent stable firmware. Sorry to reply in English despite I studied French :).

@home_198034626125963 For the time being I would rather concentrate on cameras rather than widening on IoT. There are still a lot of features to add to Reolink cameras.

@john_350143387672724 You have a ZOO. Amazing!!!

@rcrennhack_281321279508662 One last resource. Can you open a ticket with Reolink support and tell them if their P2P server is still receiving requests from your camera? Provide the UID. I do not recommend you to remotely restart the router as it may impact the others. In my case I have the possibility to restart my BB router from any location :).

@home_198034626125963 I already suggested Reolink to start thinking about MQTT but so far had no reply of any commitments. Competitors already offer it. Their IFTTT is simple but hopefully it will get complex.

@john_350143387672724 Wonderful!! We only see it on TV here.

@user_594265059643511_594265059643511 I presume this is battery operated camera. It takes a few seconds for the camera to wake up and if the detection is based on PIR then walking towards the sensing area of a PIR detector may result in later detection as it is possible to walk towards the PIR sectors without crossing them (which is required for detection). So the position of the camera is very important. Moreover, once triggered the duration of recording is controlled by a post motion recording timer. Set it to your requirements.

@user_619086925692975_619086925692975 Did you get in touch with Reolink support? For me since you are able to view them through the Android Reolink client then you should receive the PMN through FCM. If you go to the device info on the Android client, do you see the UID field filled with 16 character string? And if you go to About (main menu of appl) and click on system status, do you see token and API at the end of the screen? This is the device token provided by FCM and the API is an identification of the application on Reolink servers. In a nutshell, the camera once triggered shall send a message to the Reolink application server which in turn sends a push request to the FCM (Google) with the device token and the message. The FCM finds the device associated with the token and sends the Push Notification.

Can you remove all FW rules and allow everything for testing?

@user_602724781011001_602724781011001 Can you place the ftp server on the same LAN? And did you use DDNS on the ftp server and use the url on the ftp setup of the camera?

@colovin_541922116624611 Yes it is newer. The newer has been released on 19.05.2022 (989) while the old one has been released on 15.04.2022 (956). And the generation index is higher too.

@rcrennhack_281321279508662 It is rather difficult to establish what went wrong unless one is on-site. Do you think it is still being powered? If installed outside can you ask your neighbour to check the blue status LED? I have 2 Argus 2 powered through solar panel and never had any similar issue. Since it is unreachable there is nothing one can do remotely.

Do you think there was a power outage?

@curls You can achieve this on Android client by re-order the cameras to your requirements until the feature will be implemented.

@rcrennhack_281321279508662 Which model are you referring to? If visible from outside, can someone check whether the status LED is lit when he/she is infront of the camera? Can someone switch it off and on?

@user_620089981972582_620089981972582 You're welcome.

@jsusann1955_585959809814767 just click the second URL she provided in her reply.

@user_620089981972582_620089981972582 I stated there is NO add-on to turn your NAS to NVR. So you need to replace your NAS with an NVR to have it directly saved. In your case if you save the video on SD and activated ftp then after the video is recorded, it will be transferred to your NAS. There is scheduling too. Just see what suits you.