Posts made by joseph_1979

@user_810664762626250_810664762626250 Uninstall all Reolink clients and then re-install the v8.15.6. 32 bit client is installed under Program Files (x86) and the 64bit client under Program Files. Ensure that after uninstall there are no such Reolink folders.

@daniele-francesconi_370190851416246 The flash sign means charging. The sun denotes solar panel and if there is a plug then this is being charged through an adapter. Moreover the battery symbol is green on Android client and blue on Win client.

@user_810636223316199_810636223316199 Is this new? If not then reset camera and start afresh.

@phirephoto_633457091563556 Follow this link https://support.reolink.com/hc/en-us/articles/360007634973-How-to-Connect-Your-Cameras-Directly-to-the-PC-and-Log-in-via-Reolink-Client/

Should be fairly easy.

@michael-john
Ich habe 4.44.1.1 auf zwei Smartphones und sowohl Video als auch Audio sind flüssig. Ich empfehle Ihnen, es mit Unterstützung zu nehmen support(@)reolink(dot)com

@ninoc_787414937526480 Use Reolink Windows client. Go to Reolink Download Centre and download it.
Once installed, add the camera using its UID and go to networks/Advanced. You should see the ports.

@user_805642254631123_805642254631123 I don't use Alexa and can't help on this. However, at Reddit Reolink you will definitely find customers using them on Alexa and will help you.

Post your request there.

@user_676976072548514_676976072548514 That's over exposed. Check if there is direct sun directly or reflections. Try to orientate it better.

@aliusv4_363227376926884 You can't. They are considered as independent.

I would buy a poe switch(es) and connect all the cameras to this switch. Then connect its lan port to the router. You can connect the nvr to the poe switch or the router. In this set up you have direct access to the cameras too. More flexible.

@user_667927674433573_667927674433573 Take it up with support on support(@)reolink(dot)com

@reolinkshayla That's really good news. Thanks for the update.

@annratcliffe4_501846706299063 Any data SIM should be fine as long as you add the apn. As a test you can insert your smartphone SIM (nano).

Check out this link https://support.reolink.com/hc/en-us/articles/900006968183-How-to-import-APN-information-to-Reolink-Go-PT/

Make sure you type it correctly with no spaces as some operators will reject the IMSI attach from the MME side. Others take a default one even you type it incorrectly.

@user_sts98683_809096377618648 Try to measure the strength of the WIFI at the camera position. Install WIFI analyser from playstore on your smartphone. Alternatively get the camera nearer to the WIFI router and check it out.

Do you record on SDs/NVR/FTP server?

@user_809291860783353_809291860783353 According to their website there is no indication of implementation for POE and dc powered cameras You may contact support on support(@)reolink(dot)com

@user_809231795302652_809231795302652 So far there is no feature which allows you to delete files longer than x days on the SD. Therefore I suggest you to calculate the average daily recording capacity and then purchase an SD with the nearest capacity.

Note deletion after x days is available on the NVR.

@saftek_706413467136234 Would you be able to capture a trace and check?

@phirephoto_633457091563556 170ms being on the same network is a bit high. Can you check whether you have any channel congestion? Install WIFI analyser on your smartphone and check it out. You may try to change the channel from the WIFI router. Maybe there are retransmissions.

@user_808883345707171_808883345707171 With DirectX?

@user_808883345707171_808883345707171 It must be the graphic driver. What driver do you have? Try to install DirectX redist package. It won't do any harm and it will install old DirectX dlls.

@user_808883345707171_808883345707171 Go to Win client menu and disable HW acceleration. Are you on v8.15.6?