@joseph-chircop_497308027822318 Thank you for the suggestions. I will think about this.

@tom-m-stegmaier_580911217627383
Can you try to check if you have enabled your network port? Please find the settings at network->advance->port settings in the PC Client.

Hi all,

Our new Floodlight PoE/Wifi, a motion-activated security floodlight that can work with cameras, is coming soon! It will be on pre-ordered on October 3rd in US/EU.

To let you know more about the floodlight and help you better understand it, I would like to show you some tips about APP UI and settings, how to work with IPC/NVR, and more.

1. APP UI and Settings

(PS: The final APP UI/settings may be changed.)
After adding the Floodlight to the IoT page, the home page and the settings will be like as below.

Brightness and Siren Audio

You can adjust the brightness of the floodlight as you like. The siren will only work when you connect the camera to the floodlight. The siren volume and type can be adjusted in “Audio” Settings too. You can set alarms with your own voice for different scenarios.

Light Modes

There are three light modes of the floodlight.

• Motion: When the floodlight detects the motions, the floodlight will be on. You can choose the light duration, 15/30/45/60/90/120/150/180/200/250/300 seconds.
• Night time: When the floodlight’s CDS detects the dark, the light will be auto-on in the dark.
• Schedule: Set up the schedule that the floodlight will be always on.

2. How to link and react with camera/NVR

Work with the cameras/doorbells

If you link the cameras to the floodlight, when the camera detects the motions, the floodlight or the siren will be triggered according to the "If, then" rule that you set.
You can connect up to 8 cameras to the floodlight and set up up to 64 rules to trigger the actions of the floodlight.

"If, then" rules: If the camera detects motions/person/vehicle/pet at xxxx(time), the floodlight/siren will action.

Supported devices:

Reolink Duo 2 PoE/WiFi, Reolink TrackMix PoE/WiFi, Reolink Duo Floodlight PoE/WiFi, Doorbell POE/WIFI, etc.
(Other AI PoE/Wifi wired cameras and new upcoming devices are in the plan.)

The floodlight can be linked with the cameras in LAN. If the floodlight or the cameras are under the NVR, the camera can’t link to the floodlight. If the camera is under the NVR, the NVR can connect these two devices and the floodlight will have actions when the cameras detect motions.

Controlled by the NVR

To control the floodlight with the NVR, you can connect the floodlight to a certain channel that already has a connected camera. Then if the camera detects motions, the NVR will trigger the floodlight actions. This will not be realized by the "linked devices" settings of the floodlight but controlled by the NVR.

The cameras don’t need to support the floodlight, as long as the NVR’s firmware supports the floodlight, the floodlight can be triggered when the camera detects motions. So you can also change the cameras on that channels and the floodlight will still work. (The firmware is still under development.)

Supported NVR hardware versions:
N2MB02, N3MB01, H3MB18, N5MB01, , N6MB01, N7MB01

You can know more details or subscribe to the floodlight here, https://bit.ly/3StvVIc.

If you have any questions, please let me know.

Hi all,

Are you waiting for the 12MP cameras? Now we have released the new 12MP kits, RLK16-1200B8/D8. These kits will include eight*12MP bullets/dome cameras and one NVR.

• Person/Vehicle Detection
• 12MP Ultra HD
• Power over Ethernet
• Channel NVR
• 
  

Good deal for all of you now! Use this coupon code(cmreo5bu) and then you can have 15% OFF for the RLK16-1200B8/D8.
(For EU & US, 10% on-site off and 5% coupon off )

Buy it now, https://bit.ly/3SmtPtx.

(BTW, this 5% coupon can be applied to other 5MP/4K kits in other countries too.)

RLK16-1200B8

RLK16-1200D8

@user_612681119584296_612681119584296
May I know your country? I will help you to look at the stock.

For the alarm in/alarm out functions, we have an article to clarify this function here. You can read for more info.
https://support.reolink.com/hc/en-us/articles/8973209726745-An-Introduction-to-Reolink-RLN36

@m-buchhorn_450363664433286 Thank you for the suggestion. I have recorded your requests and forwarded them to the product team.

@t-maciek_382830390239374 Thank you. For the MQTT support, I have told the product team about this to have further evaluation.

@joseph-chircop_497308027822318 Thank you for the good explanation and requests. I will take the ideas to the product team for more consideration.

@user_586857268998174_586857268998174 Thank you for your support! We will hold the product-trial program when there are new products. You can follow this page, Reolink Trial - Reolink.

@user_611791093248039_611791093248039 I have contacted the support team and they will help with further checks. Thank you for your patience.

@genesispcus_278859526803584 This is only available for the Duo 2 PoE/Wifi. The Duo 2 4G is not available for sale now.

@codythaneprater_580649795518667 Hi there, the motion tagging function is not available now. But we have a plan to do that. When there is any update, I will let you know.

Hi all，
 
We know that the demand for home automation is vast. Our goal is to develop a Reolink ecosystem that incorporates home automation in the long run.
 
We provide you with the camera API user guide, and we also would like to know about your project! Please feel free to tell us where you plan to use them. Let us hear your ideas
 
Link to the latest Reolink Camera API User Guide: http://bit.ly/3nF4mB5.
 
This guide contains instructions on how to use and integrate the API effectively. This is also a simple and straightforward reference manual. It has all the information needed to use the API and detailed information about functions, return types, parameters, etc. It also provides tutorials and sample support.
 
What‘s New

1. Improve the description of the example
2. Add the description of video preview
3. Delete the abandoned command (rtmp start/rtmp stop/rtmp auth)
4. Add the version field to the login command
5. Add GetSysCfg/SetSysCfg/GetStitch/SetStitch commands
6. ISP adds multi-level frame drop and soft light sensitivity
7. NVR cut and download video file optional stream type
8. Increase the ptz guard parameter
9. Increase the white light setting parameters
10. Add description for ftp command
11. Improve the capability set
12. Improve the error code

 
Hooray! Here also comes the good news. Many users have requested Webhook support for AI detection of third-party integration. Our tech team is working on this project. If you have any requests, please share them with us to make our work better.
----------------------------------------
Updated: We have added some privacy terms in v8. The link above is updated.

@user_611791093248039_611791093248039 Our team would like to check this issue. Would you mind submitting a request here, Submit a request – Reolink Support? After submitting the request, you can provide me the ticket number and I will help.

@user_610856741969951_610856741969951 Can you try to reset your camera?

@robert-leyzerovich_519547077562499 Could you please offer us the video to our support team? We will try to make it better using more cases. Submit a request – Reolink Support

@joseph-chircop_497308027822318 Hi there, I will try to talk with our product team about this. Some old firmware is not posted considering the wrong upgrade. So some specific versions may need to contact support to get.

@joseph-chircop_497308027822318 We have a plan to add some new settings to adjust the night vision. If there are some updates, I will post them.

@user_611992885489787_611992885489787 The Cloud service is not available for the RLC-410W now. If there is any update, I will let you know.

@kdweilacher_417703267156214 Can you try to disable and enable the push notification again? If it can't work, you can try to reinstall the APP or reset the camera.