Posts made by Reolink Fiona

" (though I can still walk slowly past the camera and it loses track of me about halfway)."

Can you provide me with such videos in clear mode? You can put them into Google Drive. Our tech will optimize the tracking using the videos.

For the SD card problem, have you enabled the "overwrite" function? If you have enabled it but it still can't work, can you use another SD card to try?

@philippe Thank you for your feedback. We still need to optimize the tracking in some special scenes. You can provide me with more related videos and we will optimize the tracking based on more scenes.

@micka41_588036326297661 The tracking is not available on the web now. We will make it available in future development.

@lee_533172240990388 Hi there, when you set up the timelapse, you can view the predicted duration of the recording. You can check if your SD card has enough capacity. Besides, the normal recording of the camera doesn't conflict with the timelapse as long as the SD card has enough space.

You can preview the generated timelapse video when it is generating. You can just go into the setting and find the ongoing video. You can click it and preview the video.

@neil_chaplin_is_450076909830276
Hi there, you can choose the alarm type to set up the schedule but it can't be set separately now. I will record your request.

@reck24k_533735782789349 It is estimated to be available in September.

@inge_241341868548265 Where did you see this? Can you give me the link and screenshot?

@user_596011330842664_596011330842664 Hi there, you may need to protect the camera ports from the water. For your camera issue, please contact our support and send them the video of the camera to check. You can submit a request here, Submit a request – Reolink Support.

@edwin_514841036439802 After uploading the firmware for a period of time, we will put the new Client in the auto-upgrade. If you want to use the new Client earlier, you can check our announcement or our download center.

@dplein57_531444247785649 So you have enabled the tracking type but the car is not detected? Have you adjusted the vehicle detection sensitivity? You can try to reset your camera if it doesn't work.

The tracking method is just for TrackMix. It is not in the RLC-823A menu.

@ken-mclaughlin_495922694918335 Can you explain more about this?

@burkm_172321696190677
You can try to follow these steps to see if it can make it work.
(1) Disable and then enable the tracking function again.
(2) If it can't work, you can try to reset the camera.

@robert-leyzerovich_519547077562499 @dplein57_531444247785649
Hi there, have you enabled the vehicle tracking type?

The second generation DUO, DUO 2 PoE/Wifi, launch on August 15th!

We have collected the feedback on the first generation DUO about the two views, resolution, etc. With all your help, our DUO has upgraded to the second generation.

You can use DUO 2 to look at your driveway, backyard, gate, etc. in a 4K 180°seamless panorama. Wider and Clearer!

Live shooting:




What’s special:

• Dual lens
• 4K 180°Seamless Panorama
• Pet Detection
• Time-Lapse Function
• Support Google Home
• Only One Channel in live view/playback/download/NVR/Third-party Software   

Links:
DUO 2 PoE: https://bit.ly/3JKkRTv
DUO 2 Wifi: https://bit.ly/3QhRyds

@joseph-chircop_497308027822318 Can you try to click here to view the thumbnail? Then you can see the duration of the video.

@vistodieci_494319504883840 Hi there, yes, there is no problem with this update.

@user_585762988290148_585762988290148 It will be on pre-sale on August 15th.

@camerauser Have you tried to check the audio setting on Blue Iris? Here are some samples.

@vistodieci_494319504883840 Hi there, H3MB18 and N2MB02 use the same firmware. I will let our web team check this wording.

@simon_594707925737544
NVR and the cameras need to be on the same network. The camera needs to use the ethernet port to connect to the NVR.

Using monitor：
The NVR needs a monitor to set up. Can you see the camera on the monitor after setting up the monitors?
Guide:
https://support.reolink.com/hc/en-us/articles/900005458466-How-to-Initially-Set-up-PoE-NVR-with-Monitor-Connected-New-UI-

Using APP
If you use the APP to initialize the NVR after set up, here is the guide, https://support.reolink.com/hc/en-us/articles/360022775313-How-to-Do-Initial-Setup-for-Reolink-NVR-via-Reolink-App.