Posts made by Reolink Fiona

@jackals_pending-0j_546125435359375

Yes, you can record the camera 24/7 to the NVR and record the timelapse to the SD card at the same time. But you need an additional PoE switch.

Connect your camera to the PoE switch that is under the same router as the NVR. Then you can connect the camera to the NVR and the APP and the same time. In this situation, you can set up the time-lapse on the APP and set up the 24/7 recording in the NVR.

@andre-casado_517470471028895 Hi there, sorry that our E1 doesn't support ONVIF, so it can't connect to the Synology.

@kni1m_241437029343391
Can you find the "overwrite single file" setting? If not, you can upgrade your camera with the latest firmware. Download the firmware here, Download Center – Reolink.

@vigy_591093180735512 Can you find this "overwrite single image" setting in your FTP?

@kristof Thank you for your wishlist! That will be good ideas. I will let our product team know.

@user_587919500296214_587919500296214 You can contact our support team. Submit a request with your system information here, Submit a request – Reolink Support. Let our tech check it for you.

@ken The Cloud service will be bound with the Reolink account instead of the camera account. You can't share the Cloud account with the other users now.

@mihaildorian_551256551776502 Hi there, this is to prevent damaging the battery and save power. I will collect your suggestion and see if there is any possibilities.

Hi all,

New Client v8.8.1 is available for download now. Download via https://bit.ly/3vxpx9r.

The v8.8.1 will also include the update in Beta Client v8.8.0. We optimized some features and fixed some bugs from the feedback of our beta test. Thank you so much for all the testers and bug hunters!

In the Beta Client v8.8.0, we have added the time-lapse function and hardware decoding first feature to fix some black screen and freeze issues. If you want to know more about these two features, please click the below link to view them.
https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client?_=1659434208871 

What's New
1. Added video thumbnail on Playback download window.
This is only available with the standalone camera. The NVR will not able to view the thumbnail in the Client because the device can't pull the image from the NVR device.


2. Added new Live View display mode: Vertical two-screen mode.
This can help you view TrackMix in a better display way.


3. Added Lockscreen Password on Client setting: Lockscreen password required when unlocking Client or Client starts.


4. Adapted Reolink's new products.


Improvements:
1. A confirmation window will appear when you close the Download or Client window while downloading the videos. The task will be canceled if you confirm to quit.


2. Optimized the time-lapse video package strategy: Videos generated by the same time-lapse task will be combined into a time-lapse video.

3. Relocate the Fixed Frame Rate setting from the upper to the bottom. The "Default" button won't recover the Fixed Frame Rate setting.


4. Optimize the UI of time-lapse and Wi-Fi configuration.

5. Optimized the lock screen UI and made it more visible.


6. Divided the Audio and Light Setting into two setting pages

7. Stretch mode cannot be used when the ratio is bigger than 16:9.

8. Remove "Battery Cameras Power-Saving Mode" on the Client settings(only available in Beta Client v8.8.0)

Fixed:
1. Fixed the bug that the time-lapse video will fail to delete when the task is finished and no new task.

2. Fixed the bug that the time-lapse video will download failed when the download directory is not in Local C Drive.

3. Fixed the bug that the download progress will flash 100% when upgrading the big time-lapse video.

4. Removed some shortcut buttons that may affect the normal use of the Client.

5. Fixed other known bugs.


Welcome to leave a comment below if you have any questions or feedback.

@vigy_591093180735512 The current scene mode is not perfect enough. Your idea will be important and we will collect them.

@vigy_591093180735512 Hi vigar, thank you for the good insight. I will pass your suggestions on to the product team.

@jedi2020_32727772450952 We will have rich notification for the doorbell wifi first. Then it is planned to apply to other cameras later.

@tijundonghua60_514462981599416 You can wait for the fall sale in September and the Early Black Friday sale in November. You can meet big discount in the Early Black Friday sale too.

@joseph-chircop_497308027822318 That will be a very new and good idea.

@dan_470367546237101 May I know if you are connecting the camera to the NVR or working it as a standalone? You can try to connect the camera as a standalone and try again. If you still can't make it work, please contact our support team, Submit a request – Reolink Support. We will try to help.

@user_587919500296214_587919500296214
Hi there, may I know the distance of the license? You can set the resolution and bitrate to the max and have a try again.
Setting->Stream->Resolution and Bitrate

@clarkleblanc3511880_541627678167223 Hi there, thank you for the suggestion. We will optimize the image quality of the zoomed image.

@dieter_477090490024185 Hi there, thank you for your suggestion. We have tested the firmware before release. But this may push us to optimize our test procedure. We will keep up optimizing it.

@basjee_323524640903303 There is no plan in a short time. I will continue to get the latest news from the product team and let you know.

@dan_470367546237101 What's your APP version? Please upgrade your APP to the v.4.31. You can also tell me your firmware version.