Posts made by Reolink Fiona

@elger-lavar_545071850492126
You can set up motion recording or continuous recording.

If you set up the motion recording, when the motion is detected, you can receive the push/email/alarm notification and the video will be recorded to the SD card.

In the APP, you can playback the videos on the SD card.

The Cloud service is decided by your need.

@freyja_537986515529969 Thank you so much for your support and suggestions. This inspires us a lot.

Now we will continue to complete our product line. We are developing the doorbell and trail camera now. The doorbell will be on presale in August. Please stay tuned with us!

We will keep on working better! Thank you again!

@frank_533426363003051 Hi there, to confirm the account issue, you can contact our support team. Our support team will help bind the Cloud account if you provide enough information. You can send some screenshots of the Cloud and the camera system information to the team. Please provide your info here, Submit a request – Reolink Support. We will reply you asap.

@brazoayeye_545249048760515

@markarron9_504005354344625 Is your APP android or IOS? What's the current version? What's your camera model?

You can try to upgrade your camera firmware to see if it can work. Download the firmware here, Download Center – Reolink.

If not, please contact our support team for a further check. Submit a request – Reolink Support

@gterplan_285718243709107 We have a new Client version v8.7.3. You can have a try and test. We will also have a new version 8.8 soon. Please stay tuned for our announcement.

You can download the Client here, App & Client - Reolink.

@s-brueck_544642535780537
Hi there, different cameras have different alarm types like email alarms, push notifications, and audio alarms.
You can know more about the alarm here, https://support.reolink.com/hc/en-us/articles/900000433326-The-Introduction-of-Alarm.

You can set up the alarm schedule in the APP. For the alarm audio, it can be activated by the motion or manually activated in the APP.

@hybris_504591858819267 Have you upgraded your firmware to the latest version? You can try to download the firmware on our download center and upgrade the camera with the latest firmware to try again. If it still can't work, you can contact our support team and our tech will help you with this specific case.

Submit a request – Reolink Support

We would like to extend warm greetings to all the Father here. Have a wonderful day with your dad and kids on this special day!

Feel the clouds and rain! Enjoy the timelapse captured on a 2100m mountain! Credit: Projecte 4 Estacions

--Captured by RLC-423

@talay-fidge_272018732716169
We will have a presale in August!

@aaron We will have a presale in August. Please stay tuned for our announcement!

@ras100and_544264043942109 The number of the RLN8-410 is up to 8 channels. It doesn't matter if you connect it to the NVR directly or via the PoE switch.

@fredrik_443121366618298 Thank you for your quick response. If you have some related videos, could you please send them to us? Our tech will try to find the issue according to the video. Please submit a request here, Submit a request – Reolink Support.

@profigriller_284489721987246 Thank you! Our tech is looking into this issue. If you have any problem, you can discuss with our tech or let me know.

Hi y’all
 
Before, some users feedback that they can’t embed a youtube video in our Community to share the video. So I have contacted our tech to optimize the video feature of our Community. Finally, now you can embed a youtube video in our posts! We will also add the video feature to upload the local video directly in our plan.
 

Two steps to Embed the Youtube Video

1. Click the “Share” button below the video


2. Copy the URL and paste it into the post in our Community


Then you can see the video directly in the post!

 
There is another method. You can also use the “Embed” function to copy the iframe to paste into the post. It will also show the video in the post like the above picture.






Note: You can only use these two URLs to embed the video in the post. The link that copies directly from the search box can’t work.


 
Welcome to share your #Reolink Capture in our Community!

@anonymous-7433 Thank you for your suggestions! That will be helpful to us. I will try to transfer your request to the product team.

@jsintx2017_378711983128823 Hi there, sorry for our mistake. Our download center has just upgraded to a new version. For the firmware of RLC-511WA, the website mix the versions. We will correct it asap. You can try to download the firmware again.

@faasio82_480971996033257
Thank you for pointing out it. Our colleague has found the issue and he will upload the correct version soon.

@ken The battery cameras use the PIR to detect the motion. Once it detects the motion, the camera will be activated and begin to record immediately. Before detecting the motion, the camera is in standby mode. So the pre-motion recording can't be recorded. If it is in active mode, it is possible to realize the pre-motion recording. I will also feedback on your request to the product team to see if there are any possibilities in the future. Thank you for the suggestion.