Best posts made by Reolink Lorenz

@frew425_372631340130533 It is expected to be available in March. Stay tuned!

@parkingcorp-operations-ca_489770994942204 Hello there, as long as you provide a valid shipping address, the cameras shall be delivered.

Whether your package can be delivered is determined by local carriers. If you have received packages shipped to the locker before, you shall get the camera then. Hope this helps.

@gpborges_691254708244639 Thank you for the suggestion. We will add a distinguishable sound to visitor notifications when someone pushes the doorbell button and this new feature will be released within a month. Speaking of video call, our team is still seeking the best solution. Stay tuned for the updates.

@tenback_266134903410848 Thank you for the explanation.

Our team is working on the custom HTTP(S) query now and it will be available in a future firmware update. At the moment, our cameras support ONVIF Profile S, ONVIF Pull-Point Notification Interface, and ONVIF Basic Notification Interface.

@adam-horak_353856949645459 Hi Adam, at the moment, the Argus 3 Pro will record to the SD card only. We have forwarded your suggestion to our team and see if it is possible to add FTP upload or NAS support to the camera in future updates.

If there is any other news, we will definitely let you know.

@colin-grimshaw_430254205366491 Thank you for your suggestion, Colin. We will take this into consideration and see if we can make some changes in a future update.

@t-maciek_382830390239374 Thank you for the suggestion, Maciek.

Our team is working on the custom HTTP(S) query now and it will be available in a future firmware update. At the moment, our cameras support ONVIF Profile S, ONVIF Pull-Point Notification Interface, and ONVIF Basic Notification Interface.

@adsjc_272318703362203 Hi adsjc, thank you for the feedback. This is a known issue and we will get it fixed in a future app update.

@ryan_35615385 Hello Ryan, thank you for the suggestion. Reolink is definitely planning to add such a smart feature to our cameras and systems to build a smart Reolink ecosystem.

But it may take longer. If there is any news, we will let you know.

@tenback_266134903410848 Hi tenback, I have just talked to our dev team and they have confirmed that you will be allowed to configure different URLs for human, vehicle, and pet detection in a future update.

And there is an alternative URL with the similar function available now: http://(ip address)/api.cgi?cmd=GetAiState&channel=(channel id)&user=(username)&password=(user password). You may type in the info needed in the ( ) field and remove the "(" ")" when you apply the URL.

@steven-dennis_466125782364360 Hello Steven, with 4K cameras, you can only watch live stream in the substream only via a web browser. To watch the live view in clear mode, we strongly recommend that you use the desktop app instead. Hope this helps.

Hello @tbcsignup_467191114207442, as @Crimp-On_62210811129 says, the settings are kept on the cameras themselves. You can just install the Reolink Client on the new computer and add all the cameras to the app. Hope this helps.

@christopher92_487742724366485 Hi Christopher, this firmware update is for smart detection cameras only. We do plan to release firmware for the non-smart cameras later. Stay tuned!

@jiehan_495008467689723 Hi Jiehan, the official released version is the same as the beta version. The auto-tracking improvements are included in those two firmware versions. You may try to download one of the firmware versions and it shall work. Hope this helps.

@starfish21_37513982370005 Hi there, you may put your mouse on the camera on the live view screen and click on the right-click to switch between clear, standard, and fluent. Hope this helps.

@nathan_383793037746395 Hi Nathan, we will sell indoor chimes together with the doorbell.

Hello @ptiroutier68_465655455441100, here is a detailed guide on how to connect cameras to a NAS, https://support.reolink.com/hc/en-us/articles/900000628566-How-Can-I-Have-My-Reolink-Camera-Record-to-My-NAS. If you need any help in French, you may submit a request here, https://support.reolink.com/hc/en-us/requests/new. Our support team will get back to you asap.

@gsxr38_333329020608742 Thank you for the feedback. I am afraid that our mobile app is not 100% compatible with an Android Auto system. Our team will take a further look into the issue and see if we can get it fixed in a future update. Big thanks for your feedback again.

@aangulocarlos_506773502083222 We plan to launch a pre-order event for the video doorbell in May. If there are any updates, we will definitely post the news in the community. Stay tuned!

@ptiroutier68_465655455441100 Patricia, vous pouvez désactiver le projecteur la nuit pour que les chiens n'aient plus peur. Voici le chemin pour désactiver le spot de nuit sur l'application du téléphone : Paramètres->Audio et Lmière->Projecteur LED->Mode Nuit->Fermer.