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    New 8.8.5 windows client version

    Reolink Client & APP
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    • Mamymam2013_465350299701478
      Mamymam2013 last edited by

      Hi there is a bug in this version, when you choose strem quality, and you change cam vision or close the program, the choice is not stored!

      Please solve

      Kindly Regards

      Marco

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        • joseph_1979
          Joseph Global Moderator @Mamymam2013 last edited by

          @mamymam2013_465350299701478 Correct. When you click on any camera the defaulted Fluent is always selected. Support notified.

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          • Crimp On_62210811129
            Crimp On @Mamymam2013 last edited by

            Windows Client announced New Version Available:

            Yet "Upgrade" failed with an error message (more than one time).

            Oh, Dear.

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          • dg
            dg last edited by

            Oh, so the site already has 8.8.5 client and there is no even post about it 😀

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            • email_525317533946102
              Steve last edited by email_525317533946102

              I just installed the new client and the button to download high resolution video at the lower right is gone. My recorded videos are only 1 or 2 megabytes. How do I download the full resolution videos? Why was this changed?

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                • dg
                  dg @Steve last edited by dg

                  @email_525317533946102

                  So a lot of news 😄 as always 😑

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                  • email_525317533946102
                    Steve @Steve last edited by email_525317533946102

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                    • email_525317533946102
                      Steve @Steve last edited by

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                      • joseph_1979
                        Joseph Global Moderator @Steve last edited by

                        @email_525317533946102 They changed it. On the bottom left hand side there is the resolution button....low or high.............change it to high and then press the download.

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                        • Crimp On_62210811129
                          Crimp On @Steve last edited by

                          @email_525317533946102
                          Strange. I regularly FTP motion recordings, and used the "Download" function just now as a test. Indeed, the motion file from a 12MB camera is at Fluent resolution rather than clear.
                          I see only these icons in the lower right:
                          undefined
                          Was there previously another icon for "high resolution download"?

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                          • Crimp On_62210811129
                            Crimp On @Joseph last edited by

                            Thanks for spotting this new "feature". I missed it entirely.

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                          • bbugaski_390328908112013
                            bbugaski last edited by

                            8.8.5 still does not default to "clear" when enlarging a specific camera feed. It opens in "balanced" mode still. When closing and re-opening the app it also still fails to remember the user preference.

                            Did you ignore the lengthy thread about all of the user reported bugs from version 8.8.4's release on February 1st??

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                            • big_ted
                              tedmanr Global Moderator last edited by

                              Info post from the Facebook post
                              Hi guys!
                              The Client (PC software) v.8.8.5 is now available! You can download the Client v.8.8.5 now via the Reolink download center: http://bit.ly/3ZSVl5z
                              What's more! We have turned on the auto upgrade feature for your Reolink Client. We use the grayscale release strategy so that the update time will differ in different regions. Just like the Reolink App, it takes some time to arrive in your Client software.

                              What's New:

                              1. Added update notes on the "About Reolink" page.
                              2. Added information security notices.
                              3. Added Night Mode Focus Enhancement for RLC-823A 16X.
                              4. Added the Image Layout Settings for fisheye cameras.
                              5. Added a switch for the doorbell button sound.
                              6. Supports Reolink TrackMix LTE Plus + Reolink Solar Panel Plus.

                              What's Improved:

                              1. Improved the logic of switching stream types in live view and playback.
                              2. Improved the options in the doorbell status LED setting.
                              3. Improved the interfaces of the "Date & Time" page.
                              4. Improved filters for recordings: separating smart detection events ("Others") from "Any Motion" events.
                              5. Improved display of device status: when the NVR goes offline, its channel name in the device list will go dark.
                              6. Linked the pre-alarm function to the switch of the siren: when the siren is off, the pre-alarm function will be automatically off; when the siren is on, the pre-alarm function will be automatically on.
                              7. Improved the device initialization process and the WiFi configuration process.
                              8. Improved the image display of fisheye cameras FE-P/FE-W: the images of their playback and live view, the thumbnail image of playback, and the image for time-lapse will keep the original ratio.

                              Improved download function:

                              • When the channel names are the same, the channels will not be merged into one option in the download window.
                              • Even when the channel names are the same, the channels will be shown separately in the download window.
                              • Allows you to select and download recordings by different channels of the camera.

                              Fixed Other bugs

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                                • user_673480205013016_673480205013016
                                  user_673480205013016 @tedmanr last edited by

                                  @big_ted How do I go back to the old version? This one sucks.

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                                  • big_ted
                                    tedmanr Global Moderator @user_673480205013016 last edited by

                                    @user_673480205013016_673480205013016
                                    Check your download folder if you have a previous installation downloaded.
                                    I havent personally had any issues with this version.

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                                  • John_350143387672724
                                    John last edited by

                                    Downloading freezes/stops when downloading multiple videos. The download freezing first started occurring for me in windows client 8.8.2. It was fixed in the beta version 8.10.0-Beta.It was back to freezing again in the 8.8.4 version, and is still not fixed and freezing now in the latest 8.8.5 version.

                                    I wanted stable downloading so I went back to the 8.10.0-Beta version ... again.

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                                      • user_594808079581271_594808079581271
                                        user_594808079581271 @John last edited by

                                        @john_350143387672724

                                        Hey sorry to bother you but I upgraded to the new version and it's so far the worst in my opinion. I used to use 8.8.4 before the upgrade and now I want to downgrade but they don't list any clients other than the newist. Every time I open the newest 12? Several cams will not connect. I have removed them and reinstalled them and the other ones fail.....so many other probllematic issues to go into.....

                                        If you have no problems with 8.10.0 Beta can you post a link or maybe email it to me please?

                                        Thanks!

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                                        • John_350143387672724
                                          John @user_594808079581271 last edited by

                                          @user_594808079581271_59480

                                          I'm currently running v8.12.1 without problems . Here's a link to a folder with older versions.
                                          https://www.dropbox.com/scl/fo/blc26xu2wazlhvym7nnvw/h?rlkey=l9t0l5b449o2jmyl0fnrs2i0k&dl=0

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                                        • timchke_250689455079632
                                          timchke last edited by

                                          Found that version 8.8.5 would not let me select the playback speed. It is stuck at 1x. Also I could not select a date for playback when I click on the date. These are 2 important features for me so I stopped using this version and went back to version 8.8.4.

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                                            • user_594808079581271_594808079581271
                                              user_594808079581271 @timchke last edited by

                                              @timchke_250689455079632

                                              I did just find this.....not much help....

                                              https://support.reolink.com/hc/en-us/articles/360012466173-All-Reolink-Client-Versions/

                                              Of course there's no date....maybe they will answer my questions????

                                              Thanks

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                                            • user_801191430570158_801191430570158
                                              user_801191430570158 last edited by

                                              In time-lapse how to select at one all the picture to download? It's a problem select it once by once

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