Posts made by big_ted

big_ted

@qb_6723597436 I dont use Mac, but maybe try turning off the hardware decoding. This used to fix a lot of crashes/ blank screens

big_ted

@david-a_371159357874379
no but I am waiting on a reply with the changes and will post here when I get them.

big_ted

@joseph_1979
One of my other Argus 4 Pro cams auto updated, otherwise had no idea of the newer version. Support even told me already had the latest. I pushed back and said I had a newer version on another cam and after escalation, they agreed there was infact a newer version. Seems like front line support quality has gone down a bit now.

big_ted

As there is no battery firmware change log listed, here is the current Argos 4 Pro firmware note/changelog for v3.0.0.4322_24112111
This firmware version does not introduce any significant new features but includes RED certification compliance.
Additionally, it optimizes network connectivity for improved stability and performance. While there are no major functional changes, you may notice enhanced reliability in certain network environments.

Not a big change list but may be helpful for anyone updating to this version.

big_ted

For anyone updating their Duo 2 Wifi Firmware, here is the latest changelog as it has been excluded from the website.
Note and What's New for the firmware v3.0.0.4428_2412183304:

Added support for Reolink Cloud service.
Optimized image stitching performance.
Fixed some known bugs.

big_ted

@user_698308791599251_698308791599251
Sadly, they are now only providing limited support for the PC client. Best to keep suggesting to support each few months and hopefully they may reintroduce.

big_ted

@joseph_1979 my sim that was included is only 2gb/month, which has mostly been plenty as accessing it less regulaly than a security camera.
have to say, camera works well although is battery hungry and chews through AA batteries. I havent been able to get rechargeable batteries to work as the 1.2v/1.5v. Yet to try 1.5v rechargeable AS's though, but there is a battery pack and solar panel option coming which will be fantastic. No Wifi so relies on the sim, but can still access the sd card.
There some more updates coming out for the Camovue app and firmware later this month.

big_ted

@brodie Please also report this issue to support(at)reolink.com

big_ted

@flashmagnum forward any suggestions to support @ reolink.com
More people requesting the same features, more likely they will implement.

big_ted

@joseph_1979 The sim I have is monthly, but not sure on what options they will have. My other cams I use yearly, but not from Reolink.

big_ted

big_ted

@smiles_891607800037615 In the app or client, check the Hardware No. use that on the firmware download page. If in doubt, email support: support @ reolink.com

big_ted

@joseph_1979 I have also been testing a Talon Pro with their sim and works well. Waiting to find out when I can say more lol

big_ted

@joseph_1979 yes that is correct. Im waiting to confirm if the included sim includes cloud access or if is extra fee.
I will post here when I have confirmed further details.
I can say though, the included sim does work great where I am, havent confirmed which provider though here in Australia.

big_ted

@chopstix There is an included sim, but I have been advised you are also able to use your own provider which utilises 4G.

big_ted

@reolink-oskar Great new products for the lineup. Lets hope however that Reolink continue to invest into their software as this is still the greatest opportunity for improvements with all the products on offer.

big_ted

@reolink-oskar
16MP duo 3 WIFI so far is my fav, but everything highlighted from Reolink is always fantastic

big_ted

@user_787243098198190_787243098198190 firmware updates do have a change log, but yes pc client does not.
send your request through to support. More that do that, more likely it will be implemented.
At this point, each new client I email support asking for the change log and re-request for them to update the website.

big_ted

@reolink-oskar
fantastic addition to the lineup