Posts made by big_ted

@reocam_448003255267488
I had tech support send through this link for the latest version. Think 4.32?

https://drive.google.com/file/d/1g59AVnuflRj8mIfs9w4kFhWwmTHR6cCp/view?usp=sharing

@reolink-fiona
Is it possible for a link to be attached for a manual android app download for those who dont use the play store?
the website still only lists v4.28.08

@reocam_448003255267488
I have sent of a request for the download link to be updated or access to latest .pak file. Will update when i hear back.

@reocam_448003255267488
Fair enough. Id do the same.
You may also have luck if you havent already tried to email tech support and they should be able to email back the .pak file.

@user_595237202833463_595237202833463
i dont think is a specific min required level for high level. mobile reception can be tricky.
being close to a tower can be worse too lol, but if you have tried in different locations unlikely to be that.

@user_595237202833463_595237202833463
one thing to check is how fast the 4g connection is. although you may have good reception, it doesnt mean it is a fast connection and may not handle the high stream data.
easy way to test is with a speed test in that location.

@caselman63_586946149171226
V8.8.1 is the windows/mac client
IOS and android app have different versions, but they have also been updated if you check your device app store.

@saegis_19391599512
I believe there is still some issues with windows 11 that are being worked on. Hopefully a fix soon as more people transition to windows 11

@hi2utoo
There should be a IOS app listed in your app store
https://reolink.com/software-and-manual/

@randy-halyk_270722780795043
You can use the Android/IOS app?
what part of the client isnt working?

@medic5678_588990857244696
ive been looking at a separate IR light as the built in one causes reflection off the number plate surface.
other option is if you can use the spotlight for night time vision.

@tabertelsen_537234902716544
I use a s21 and a s21 ultra and both will not load video unless hardware decoding switched off

@reocam_448003255267488
I did a search and found this. I havent verified it, but looks to have the APK files for latest version. Let us know if it works?

https://www.apkmirror. com/apk/reolink-digital-technology-co-ltd/reolink/reolink-4-31-0-4-release/
Copy the above link and removed the space before .com

@reolink-fiona
Updated and so far running well.

@efkka31_552667676168378
It can upload speed on home internet connection.
Also try turning off hardware decoding in app and see if it improves

@efkka31_552667676168378
which version app are you using?
does it do it all the time, wether on 4g or wifi?
it shouldnt be normal but can happen. I have found newer app better though

@ramms_119
after your reopen, do the videos load if you press the refresh button on the camera image?
or only after your close the app and reopen?
and to confirm it doesnt do this if on same wifi?
Usually mine works fine, but if they dont auto reload after minimizing the app, I can just press the reload image button and works perfect.

@martin-kistell_73972976554167
Thanks martin,
did you place the IR next to the cameras or a metre or 2 away?

@ramms_119
I updated through the play store

@reocam_448003255267488
4.31.0.4 is now available