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@bill-doria out of curiousity, have you updated java or are running a late version 8 of java?
@geschinsky_376216486543563 Check for latest driver on graphics card from Nvidia website.Also confirm that each camera is on latest firmware.
@lindsay_464625727078605 so hardware decoding is turned off?Which graphics card are you using?Could be a setting on the card or a driver issue
@adehel037_550048558833899 https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-clientThis version will let you turn off hardware decoding and will fix the issue
@gsieben_265907787661543 The problem appears to be a conflict or compatibility with some graphics cards.If you can turn off hardware decoding that should fix it.Latest Beta version link below:https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-client
@bill-doria https://community.reolink.com/topic/3746/client-v8-8-0-beta-test-finally-the-time-lapse-function-on-the-clientDownload the new version (although a beta)Turn off hardware decoding
@simonso_527800309649569 It appears to be a compatibility issue with onboard/inbuilt graphics cards, hopefully this will be fixed in V8.8im unsure if there is a way to turn off hardware accelleration (Maybe in your graphics settings on the PC) as this should fixthe issue until reolink can fix.This issue does only seem to impact onboard cards from what I can see, but works perfect with PC's with a graphics card
Im also wondering if it appears to be an issue with intel integrated graphics cards.Havent seen anyone so far with this issue with non integrated cards?Maybe a firmware/software update for the graphics card?
@lindsay_464625727078605 Has anyone either tried a java update or Direct X update?going through all the installed files noticed a lot of reference to Java.Also have had issues with video viewing/streaming with direct x before with graphics cards.
@email_525317533946102 is your DSL router broadcasting 2.5Ghz and 5Ghz signals either together or separate?if they are joined together some devices wont auto reconnect and separating the 2 networks can resolve this issue.Im using the RLC-510w and live in a rural area where always get power and internet outages. I have never had a reconnect issue since ive separated my wifi networks on any reolink camera or other devices.
@reolink-fiona Keen Ranger PT would go great in a tree next to our dam to catch all the kangaroos and possums sneaking around. Our bushnell trail cam is now at the end of its life so would be a perfect upgrade.
@reolink-fionalooks good, however I cannot see an option for the Duo cameras?unless I just missed it ?
can we please have a FAQ category added instead of pinning facts to the top of each category?this will make it easier for people to look for specific FAQ's and information and clean up the other categories.
The doorbell and wifi smart plug look good.will the smart plug operate via the reolink client and app?
@ashall3n_532259310379259 I believe it is because the new firmware for NVR hasnt been finished yet and will be updated to support the new settings when it is finished testing.But with the amount of products Reolink now have I think they may need more testers etc to get ontop this as not great all products having very different updateschedules, specially when they are designed to work together.
@email_525317533946102 is your repeater broadcasting a secondary wifi or does your devices only see 1 network in total. It is common if there is a slight different in password or network name that it is still trying to connect to the main routerinstead or the extender. Depending how it is setup can be worth trying to turn the main router off and see if the camera will then connect to the extender.
@faasio82_480971996033257 Im running 4.29.08 and have found to be the most reliable so far. no issues on multiple devices-Running multiple wireless and POE cameras no issue.have disable hardware acceleration however, but have needed that off to work for the last few versions.
From the https://reolink.com/software-and-manual/ download section, can the actual android version be published?It gives the option to download the android file but doesnt say which version without actually trying to install.Thanks in advance.
@joseph-chircop_497308027822318 Im running version 4.29.0.8 which google is saying is the latest i can get and have found it very reliable, but have had a few updates since there was the unstable release. Only thing I would suggest is in settings turn off Hardware decoding. This made it work much better.
@reolink-fiona Thankyou, Will do
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