Posts made by big_ted

@reolink-fiona
Things I would love to see, although I think Reolink is going in the right direction
1) Standalone Infrared light that could be used alongside cameras.
2) A large image sensor version of the 811A cameras, that has improved image quality and clarity. Something with very high image detail
3) software improvements for app/client effeciency and software/firmware update via app/client

@greg-rouble_520911357984897
I believe this is coming soon to some cameras as it is now being used in some marketing materials

@lyle_531706038124792
I have been using the 511wa for a while now and have had no issues so far including with false alarms. Also no issue on playback via android app or windows client for recordings. I havent used the Argus series yet though for comparison.
For the 511wa ensure the firmware is fully to date, firmware should be v3.1.0.956.
Hope this helps and im sure Reolink will take the feedback onboard.

@alvarnell_68145054196
Yes from what I have seen only minor fixes as below
Change list:
-Showed user type on Live View, Playback, and Download screens
-Allowed users to set up retention days of video footage recorded to the NVR
-Added an option to (not) show battery usage stats

V8.8.2 Change list from Reolink Facebook:
-Showed user type on Live View, Playback, and Download screens
-Allowed users to set up retention days of video footage recorded to the NVR
-Added an option to (not) show battery usage stats

@joseph-chircop_497308027822318 Yes, absolutely needs a list of bug fixes/changes etc with each update.
I know the auto update feature is coming soon, but hoping sooner rather than later.

Noticed a change with fixed frame settings, no longer clarity on or off just on or auto. Assuming fixed would be clarity first??

@reolink-fiona
Have updated and so far working well
Also updated the new client v8.8.2

I may have missed a announcement for this but appears a new Windows & Mac client has been updated to V8.8.2 as at 13th Oct
Download here: https://reolink.com/software-and-manual/
Change list:
-Showed user type on Live View, Playback, and Download screens
-Allowed users to set up retention days of video footage recorded to the NVR
-Added an option to (not) show battery usage stats

@curls
if your client and camera firmware are up to date you should have these options.

@user_614648248406048_614648248406048
Ive looked and cant see this Hardware No. version either.
Contact support : https://reolink.com/contact-us/
They will be either able to confirm if you have the latest version already or can email out
a newer version if they have one.

@mohmdib_608241125523487
Are you using the latest client and firmware for your cameras/NVR?

@joseph-chircop_497308027822318
I second this, will make it much easier for members to find what they need. I would suggest though that members cannot post in this category to keep it clean and easy to navigate.

@beckmann_537229912420562 Have you tried turning hardware decoding off? some graphics cards cant process the video so requires software processing.

@user_611886786216031_611886786216031
Try turning off hardware decoding, this may help.
I do believe that there is a known issue with Windows 11 and is being working on for an update.

@diogostefani_543814670500058
Best thing to do would be to contact tech support and they can email it out.
I have had other firmware emailed out from there.

@diogostefani_543814670500058
If its the First Gen Duo, I believe there is new firmware due to be released soon
Update will be here when available: https://reolink.com/download-center/

@jassi1989_576724897919590
Have you checked the stream bitrate in the camera settings?
you can adjust the max bitrate from there.
I do also believe the duo 2 will have a lower bitrate (per lense) than some other models as there is 2 separate cameras.

@zyler-world_491420490895528
The new owner should factory reset that device and remove your google account and add their own, the app is linked to
your google account.

@daxx_2022_610601575112783 Firstly make sure your app or client and camera firmware are fully up to date.