Posts made by big_ted

@tabertelsen_537234902716544
I use a s21 and a s21 ultra and both will not load video unless hardware decoding switched off

@reocam_448003255267488
I did a search and found this. I havent verified it, but looks to have the APK files for latest version. Let us know if it works?

https://www.apkmirror. com/apk/reolink-digital-technology-co-ltd/reolink/reolink-4-31-0-4-release/
Copy the above link and removed the space before .com

@reolink-fiona
Updated and so far running well.

@efkka31_552667676168378
It can upload speed on home internet connection.
Also try turning off hardware decoding in app and see if it improves

@efkka31_552667676168378
which version app are you using?
does it do it all the time, wether on 4g or wifi?
it shouldnt be normal but can happen. I have found newer app better though

@ramms_119
after your reopen, do the videos load if you press the refresh button on the camera image?
or only after your close the app and reopen?
and to confirm it doesnt do this if on same wifi?
Usually mine works fine, but if they dont auto reload after minimizing the app, I can just press the reload image button and works perfect.

@martin-kistell_73972976554167
Thanks martin,
did you place the IR next to the cameras or a metre or 2 away?

@ramms_119
I updated through the play store

@reocam_448003255267488
4.31.0.4 is now available

@ramms_119_396004748976341
new android version 4.31.0.4
i just updated. see if that makes a difference.

@chuck_529633235447953
Thanks for the reply.
After a few days and adjusting brightness, shadows etc and having bitrate higher ive noticed a small improvement in quality. ive never been able to read my number plate in the driveway, within 5m away, and now it is legible. time will tell.

@ramms_119_396004748976341 have you tried changing image quality to fluent?
potentially could be a data upload issue from your wifi.
Or try turning off hardware decoding.

@fireguy50_460545714888938
Do you have the threshold settings for day/night?
In Auto you can adjust the sensitivity as to when it will change from day/night mode

@reolink-fiona Another question, does the higher bitrate setting force the camera to use higher bitrate, or just allows
it if required?
if the setting just allows it maybe thats why I havent seen any changes so far?

@mssalehi88_349557188006071
Try emailing reolink support.
I have had them email out firmware

@tntmooney_234036028743894
Yeh is easy to setup. I was considering adding a external infrared light a few metres away to see if that would reduce some reflection off surfaces.
have you tried this yourself? curious on what would or wouldnt work

@reolink-fiona
Thanks Fiona.
I have been going through all the Reolink information and guides to see how I can improve my image quality as I believe
the hardware is good, just possibly the software restricting the quality.
on all my cameras I cannot see any visible difference in any bitrate setting. Unsure what else i can do to
improve things a bit as overall the cameras are very good, specially at night, they are just lacking some
image detail/clarity

Hi,
I am curioss if anyone is able to explain how bitrate settings under stream impact image quality as i have been uable to see any real difference
on mulitple cameras in day or night and wondering if its just me not understanding how it works.
I have changed settings on multiple cameras for clarity, full res wether it be 4k or 2k, adjusted bitrate from 2000kbps to 8000kbps, changed hardware decoding/software
and cannot see any changein image. This is in windows client (currently v8.8) and android app.
should these settings only change recording quality or also the quality when just viewing on clarity?
Thanks in advance.

@cdrabke_524843821973719
Did you try turning off hardware decoding?

@aleweu547567780
I also would like this. I have cameras in 5 different property locations and so far my best solution
is to reorder them in property order, but grouping would be better